Having used the chargers at St Mellion estate, Saltash, Cornwall over the past few days, it was dissapointing to see bays occupied by vehicles that were still connected to the chargers, but no owners... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Still nowhere near as competitive as Tesla and until you are and start to compete with them properly maybe we'll see competion forcing public charging prices down as the costs are capitalist profiteer... Mehr ansehen
Unternehmen hat geantwortet
20 minutes in to charging then it stopped not able to disconnect from car as touch screen option wasn't available on the screen so had to call customer service, first time using instavolt, not impres... Mehr ansehen
Unternehmen hat geantwortet
Winchester Hub is just breathtakingly fantastic ,so easy to park , several disabled bays . Wonderful coffee shop and toilet facilities, also children's play park too . This is a fast hub facility and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Getting the UK's electric vehicle drivers back on the road in minutes with our rapid charging stations. Simple, contactless payment with no connection charge or subscriptions.
Kontaktinformationen
Cedarwood, Crockford Lane, RG24 8WD, Basingstoke, Vereinigtes Königreich
- 01256305900
- info@instavolt.co.uk
- instavolt.co.uk
3,7
Akzeptabel
987 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very fast charging
Very fast charging, lucky to have one close home.l, it’s a saver
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi Francesco, thank you for your 5 star review. We are happy to hear that you were pleased with our fast chargers. We look forward to having you charge on the Network soon. Kind regards, the InstaVolt team.
Quick and easy to use also very fast
Quick and easy to use also very fast
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi Debbie, thank you for leaving us a 5 star review. We are so pleased to hear that you found our chargers quick and easy to use. We hope to have you charging with us again soon. Kind regards, the InstaVolt team.
Really easy to use I have been using…
Really easy to use I have been using them and never had a problem fantastic and really good rate
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi Kairan, thank you for your 5 star review. We are glad to hear that you found our charging stations easy to use. We look forward to seeing you on the Network again soon. Kind regards, the InstaVolt team.
Problem to get a receipt
Problem to get a receipt
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi Mikhail, thank you for your review. We are sorry to hear that you experiencing issues with getting a receipt. Please email us at info@instavolt.co.uk with the details of your charging session and we can look into this for you. Kind regards, the InstaVolt team.
Shirley not cheap
Went last week for cheaper tariff after completing my charge cheap rate was not available..trying tonight to see if it works if not I don't think il use instvolt only when desperate
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi Shirley,
Thanks for taking the time to leave a review. We’re sorry to hear you weren’t able to access the Off-Peak tariff during your recent charge. The reduced rate is available automatically during Off-Peak hours when using the InstaVolt app, so we’d really appreciate it if you could confirm whether the session was started through the app or contactless.
If you did use the app and still didn’t receive the Off-Peak rate, please reach out to our support team with the date, time, and charger location so we can investigate this for you. We want to make sure you’re always getting the correct tariff when you charge with us.
Thanks again for your feedback, and we hope we can get this resolved for you quickly.
Slow and unreliable
Used one yesterday. Very slow. Tried 2 today, neither worked. 3rd one connected but still super slow for a rapid that costs over the odds in comparison to some 7kW and 22kW chargers.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi there, thank you for taking the time to share your feedback and we are really sorry to hear about the issues you experienced at our chargers.
Our team work hard to maintain a reliable network, so it is disappointing to hear that you encountered slow charging speeds and difficulty connecting. Charging speed can be affected by several factors, including the vehicle’s battery temperature, state of charge and external conditions, however we appreciate that this does not make your experience any less frustrating.
If you can share the locations of the chargers you visited, we would be more than happy to investigate further. You can contact us at info@instavolt.co.uk
and our team will look into any potential faults and ensure everything is working as it should be.
We apologise again for the inconvenience and hope we can provide you with a better experience next time.
Kind regards,
The InstaVolt Team
Antwort von instavolt.co.uk
Hello, thank you for your 5 star review. We are glad to see that you find our chargers super! We look forward to seeing you charge with us again soon. Kind regards, the InstaVolt team.
Best for people who go the extra mile
They're everywhere, least to pay upfront and a terrific app
23. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hello, thank you for taking the time to leave us a review. We are glad to hear that you had a positive experience when charging using the app. We hope to see you on the Network again soon. Kind regards, the InstaVolt team.
Prices are extortionate and you dont…
Prices are extortionate and you dont always get the advertised speed
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi Scotty, thank you for your review. We are sorry to hear that you are unhappy with our prices. Our price is in line with ultra-rapid providers in the UK who offer a contactless, pay-as-you-charge rate on networks of a similar size. Our continued investment in our network ensures we provide a quality customer experience, with well-maintained chargers, high levels of reliability and an ever-growing network of nationwide chargers. With regards to the speeds, please email us at info@instavolt.co.uk with the details of your recent sessions where you have experienced issues with this so that we can look into this further. Kind regards, the InstaVolt team.
Great Charging at Barnstable Instavolt.
Great Charging Experience at Barnstable Instavolt
Stopped at the Instavolt charger in Barnstable and had an excellent experience from start to finish. The chargers were easy to find, clearly sign-posted, and the whole area felt clean and well maintained. Plugging in was quick and straightforward, with the charger starting up almost instantly—no fussing with the app it worked instantly to, also there is a payment screen if you don't use the app.
The charging speed was reliably fast, and I was back on the road much sooner than expected. What really stood out was how simple and stress-free the whole process was. It’s exactly what you want from a public charging stop: quick, convenient, and dependable.
Highly recommended for anyone passing through Barnstable and needing a top-up.
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi Adam, thank you for your fantastic review! It’s great to know the chargers were easy to find, well sign-posted, and that the site felt clean and well looked after. We work hard to keep our locations user-friendly and reliable, so your comments about the quick plug-in process, instant start-up, and consistently fast charging speeds really mean a lot to us. We’re especially pleased that you found the experience simple and stress-free. We hope to see you at one of our chargers again soon. Kind regards, the InstaVolt team.
As a ev owner who has to rely solely on…
As a ev owner who has to rely solely on public charges have found InstaVolt to be the best option locally. So easy to use the chargers - very simple clear instructions. I have taken full advantage of the price drop and am particularly happy that this now starts at an earlier time. I was finding myself alone in a car park late at night once the nearby food outlets closed. One outlet is now open 24 hours and combined with the earlier price drop this has made the experience not so daunting. App is very easy to use. Only issue is I wish I could add a payment card to the app rather than having to put the details in every time but it’s a small inconvenience.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi Sharon, thank you for your 5 star review. We are so happy to hear that you are enjoying the Off Peak pricing and that you find our chargers easy to use. Please could you email us regarding adding your card to the app as you shouldn't need to keep adding this each time. Kind regards, the InstaVolt team.
Expensive
Got the InstaVolt app as there were chargers next to the hotel is was staying in for a training course. Didn’t check the rates and was a bit shocked at the 86p per KW rate. I paid a lot for the convenience
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi Steve, thank you for taking the time to leave us a review. Our price is in line with ultra-rapid providers in the UK who offer a contactless, pay-as-you-charge rate on networks of a similar size. Our continued investment in our network ensures we provide a quality customer experience, with well-maintained chargers, high levels of reliability and an ever-growing network of nationwide chargers. However, we will ensure that your thoughts are passed on to the relevant team for consideration.
Kind regards, the InstaVolt team
I am impressed with the Winchester…
I am impressed with the Winchester InstaVolt off the A34 you get free WiFi! Which helped bitumen when I needed to charge as my network didn’t have signal until I connected to the WiFi absolutely brilliant
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Good afternoon,
Thank you for your five star review, we are pleased to hear you were able to successfully take good advantage of the WiFi at our Winchester Superhub and have a good charge!
We hope to see you on the Network again soon.
Kind regards, The InstaVolt Team
Easy starting charge and very fast
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Good afternoon,
Thank you for your five star review, we are pleased to hear you found our chargers to be easy to use and fast.
We hope to see you on the Network again soon.
Kind regards, The InstaVolt Team
I’ve been using InstaVolt regularly to…
I’ve been using InstaVolt regularly to charge my car — especially during peak hours — and I have to say the experience is always reliable and smooth. The chargers are fast, easy to use, and always working properly. The South Harrow site near McDonald’s is especially convenient, with great lighting and a safe location.
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Good afternoon,
Thank you for your feedback and 4-star review, we are glad to hear you found our chargers to be reliable and you found the site convenient and well lit.
We hope to see you on the network again soon.
Kind regards, The InstaVolt Team
Wise would charge even quicker and…
Wise would charge even quicker and didn’t cost as much
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi Danielle, thank you for taking the time to provide your feedback on our network.
Kind regards,
InstaVolt
Total rubbish 4 of these not working…
Total rubbish 4 of these not working saturaday or sunday rang the number promised a free recharge once up and running but that has not been stuck to
Also noticed when half way through charging it slows down costing you more money to charge
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hello, thank you for your review. We’re really sorry to hear about your recent experience and the frustration caused by the chargers being out of service over the weekend. That’s certainly not the level of reliability or support we aim to provide.
We’d also like to look into the promise of a complimentary recharge for you and ensure this is followed up properly. If you could please email us at info@instavolt.co.uk with the site location and date of your visit, we’ll review this right away.
Regarding charging speeds, these can vary depending on several factors such as battery temperature, vehicle state of charge, and power availability, but we’ll be happy to check the session details to make sure everything operated as expected.
Thank you for bringing this to our attention, your feedback helps us improve both our service and communication.
Kind regards, the InstaVolt team.
It was cheaper night rate charging stations
It was great charging station, fast and cheaper then others as they offer special rates for night .
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hello, thank you for your 5 star review. We are so glad to hear that you found charging with us fast and well priced. We look forward to seeing you on the Network again soon. Kind regards, the InstaVolt team.
My first time using a rapid charger…
My first time using a rapid charger (new to ev), the InstaVolt charger and app were easy to use and a quick and easy experience, will definitely use them again
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi John, thank you for your lovely review. We are pleased to hear that you were able to charge quickly and easily on our Network. We look forward to seeing you again soon. Kind regards, the InstaVolt team.
Super fast super easy and can do 90% of…
Super fast super easy and can do 90% of process from the comfort of the car from start to finish. Very easy process.
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von instavolt.co.uk
Hi Tim, thank you for your 5 star review. We are so glad to hear that you found our chargers fast and easy to use! We look forward to having you charge with us again soon. Kind regards, the InstaVolt team.
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