Memoria Direct Cremation & Funerals Bewertungen 

4 417
•
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We enquired a few weeks ago, about funeral plans, Gill was very informative over the phone and we requested all options be sent to us by post, there was no hard sell or this price is only good if you... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After researching over a dozen companies providing unattended cremation services, Im very happy to have settled with Memoria funerals, they have literally ticked ALL the boxes that are importan... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The customer advisor was extremely helpful , knowledgeable and patient . She explained everything to me , went through all the questions that I asked , she even listened to me trying to funny and stil... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I spoke to Gill, what a lovely lady, it was like speaking to your best friend No overbearingpushing o buy something. Gill was patient and fitted in the calls round my time. After trying to sort o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bestattungsversicherung

Vom Unternehmen geschrieben

Home of the UK's lowest price and top-rated 5-star Direct Cremation Plan. We are experts in creating the perfect farewell through our sister companies Memoria Funerals and Memoria Direct Cremation. Whether you want a simple no-fuss cremation or a more personalised bespoke funeral with a service, you can trust us to create the perfect dignified farewell.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

4417 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,9

Alle Bewertungen

(4 417)

1 079 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Memoria funerals cremation service

All staff involved explained things clearly and were very understanding. The process was very smooth, and I was kept informed at every stage. The price paid was excellent value for the service received. Thank you.

7. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Memoria Direct Cremation & Funerals

Thank you for sharing your experience with us. It was an honour to assist you.

Bewertet mit 5 von 5 Sternen

All the staff were so supportive at a…

All the staff were so supportive at a time of great sorrow and stress; efficient and kind. We thank you all profoundly. xxx

28. September 2026
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Antwort von Memoria Direct Cremation & Funerals

Thank you for sharing your positive experience with us. It's incredibly rewarding to know that our services provided comfort and reassurance during a difficult time. Your feedback fuels our passion for serving our community with compassion and professionalism. We're here for you whenever you need us.

Bewertet mit 5 von 5 Sternen

Professional staff

Professional staff who guide you with the information you require when making decisions, in a kind and sympathetic way.

5. Oktober 2026
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Antwort von Memoria Direct Cremation & Funerals

We're grateful for your kind words and glad we could support you. Take care.

Bewertet mit 5 von 5 Sternen

I would like to say a massive thank you…

I would like to say a massive thank you to both Kim ( Kimberley Hardy) and Missy ( Misbah) for their care, compassion and support, during my recent, sad loss of my beloved brother.
I used Memoria, the previous year, upon losing my 1st brother, and had no hesitation in going back to Kim, when my 2nd brother, sadly, passed.
I could not recommend Memoria Funerals highly enough!
One extra person, which I must include and thank, here, is Bryce. The lovely gentleman who delivered both my brothers ashes back to me, and other personal keepsakes.
He remembered coming to my home previously and we chatted at length. Such a caring and compassionate gentleman.
Thank you all, from the bottom of my heart ❤️

6. Oktober 2026
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Antwort von Memoria Direct Cremation & Funerals

Thank you so much for your kind words! We're honoured to have been able to assist you during such a difficult time. If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.

Bewertet mit 1 von 5 Sternen

Zero.

This ideally needs to have a zero star option. The service we were provided was truly abysmal. I had better service when my dog died which speaks volumes. We had been told my dad was being picked up one day, and then he never was and his cremation was pushed back. My dad had been gone for over a month before he was given his cremation. We had minimal communication unless said communication was with us making the initial contact, we then had to wait for him to be brought home to us and that took almost another month, so my dad had been gone almost 2 months before we even got him back home. Personally not the choice of direct cremation company I’d go for, unless rubbish service is what you’re looking for.

16. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Memoria Direct Cremation & Funerals

We are very sorry to read about your experience and the concerns you have raised, particularly at what will have been an incredibly difficult time for you and your family.

We take feedback of this nature extremely seriously and would like the opportunity to look into what happened and understand the circumstances surrounding your father’s arrangements.

Unfortunately, from the information provided within your review, we have been unable to locate the arrangements on our system.

Please could you contact us directly and provide your father’s name and/or the relevant funeral reference so that we can identify the arrangements, investigate your concerns fully and speak with you directly.

We would very much appreciate the opportunity to understand what happened and discuss this with you personally.

Bewertet mit 5 von 5 Sternen

They made everything easy

They made everything easy. The price was good and it was well handled.

23. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Memoria Direct Cremation & Funerals

We're here for you whenever you need us. Thank you for your trust.

Bewertet mit 5 von 5 Sternen

They were amazing so understanding the…

They were amazing so understanding the whole experience from beginning to end was so personal they kept in touch about everything I would recommend you to everyone they asked were to go for a cremation

6. Oktober 2026
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Antwort von Memoria Direct Cremation & Funerals

Thank you for your thoughtful review. It's gratifying to know that our efforts to personalize and honor your loved one's memory resonated with you. Your feedback motivates us to continue striving for excellence in all that we do. If you ever need assistance or guidance in the future, please don't hesitate to reach out.

Bewertet mit 5 von 5 Sternen

Dignified experience

Professional and friendly service. Going above and beyond. Will recommend.

6. Oktober 2026
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Antwort von Memoria Direct Cremation & Funerals

We're grateful for your kind words and glad we could support you. Take care.

Bewertet mit 5 von 5 Sternen

Such a pleasant experience dealing with…

Such a pleasant experience dealing with Memoria. Every single staff member we dealt with was caring, considerate, compassionate and respectful. We found the whole process so easy and we’re kept informed every step of the way. It made such a difficult time a little less stressful. Highly recommend you and have done so already to family and friends. Thanks once again.

9. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Memoria Direct Cremation & Funerals

Your words truly mean a lot to us. It's always our aim to alleviate as much stress as possible during the funeral planning process, and we're delighted to hear that we succeeded in meeting your expectations. Thank you for entrusting us with such an important task.

Bewertet mit 5 von 5 Sternen

CALM, CONSIDERATE AND COMMENDABLE

Service was attentive and timely without being intrusive. All calls from staff were considerate and sincere at a time when gentleness is welcome. Equally, any queries were responded to directly without delay.
I visited the Oxford Crematorium today to collect Mums ashes and found the venue and 33 acres to be remarkably peaceful and calm; such a serene plot with areas of interest and buildings which seem to belong in the natural landscape.
I won't hesitate to recommend your services.

3. Oktober 2026
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Antwort von Memoria Direct Cremation & Funerals

Thank you so much for your kind words! We're honoured to have been able to assist you during such a difficult time. If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.

Bewertet mit 5 von 5 Sternen

Professional and caring

Professional and caring. Fully Inclusive and was very smooth

5. Oktober 2026
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Antwort von Memoria Direct Cremation & Funerals

Your review means a lot to us. Wishing you peace and comfort.

Bewertet mit 5 von 5 Sternen

Excellent service

Contact with the company was very clear and efficient. I felt listened to, and good advice was given. Everything went according to plan. I was very happy with the location of the lovely Crematorium too and could go there to pick up the ashes. All together, I felt this was an excellent service.

6. Oktober 2026
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Antwort von Memoria Direct Cremation & Funerals

We're touched by your feedback and grateful for the opportunity to serve you.

Bewertet mit 5 von 5 Sternen

This is the second time I have used…

This is the second time I have used your service, first for my late husband and second for my late father. The first time you collected my husband from Derby Royal hospital so I can't comment on the collection service. But when you collected my Dad you were so compassionate . You introduced yourselves and talked us through how you would be taking Dad into your vehicle. Im glad you suggested we sat outside while you took him down the stairs as that would have been heartbreaking to see that. You sat and talked to my mum and myself and sister before your left us. I am so grateful for your kind service.

29. Juli 2026
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Antwort von Memoria Direct Cremation & Funerals

Thank you so much for taking the time to share such a heartfelt review. We are truly sorry for the loss of both your husband and your father, and it means a great deal to us that you chose to trust us on both occasions.

We are especially grateful to hear that our team were able to support you, your mum and your sister with compassion and care during such an incredibly difficult time. We understand how emotional and overwhelming those moments can be, and our aim is always to treat your loved one with the utmost dignity while also supporting the family wherever we can.

Thank you again for your kind words and for allowing us to care for your dad. We are honoured to have been able to help your family during such a difficult time

Bewertet mit 4 von 5 Sternen

Staff where very polite and respectful

Staff where very polite and respectful. Didn't appreciate charges that became apparent which weren't explained clearly to start but everything else was fine. Overall a positive experience

26. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Memoria Direct Cremation & Funerals

Thank you for your feedback. We're pleased to hear that you found our staff polite and respectful and that your overall experience was a positive one.

We appreciate your comments regarding the charges and are sorry that they were not explained as clearly as they should have been at the outset. We understand how important transparency is and will use your feedback to help improve our communication with future customers.

Thank you for taking the time to share your experience, and we wish you all the best moving forward.

Bewertet mit 5 von 5 Sternen

Amazing service from start to finish

Amazing service from start to finish. Everything I wanted for mum, I had. They made it stressfree. Tracey was kind and considerate, always making sure everything was sorted out and I was kept up to date. I couldnt recommend this company enough. Thank you Memoria for giving my mum the send off she deserves x

2. Oktober 2026
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Antwort von Memoria Direct Cremation & Funerals

Your words truly mean a lot to us. It's always our aim to alleviate as much stress as possible during the funeral planning process, and we're delighted to hear that we succeeded in meeting your expectations. Thank you for entrusting us with such an important task.

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