I recently had a problem with my account and reached out to Perkbox support, and I just want to say a big thank you to Jemma for being so helpful throughout the whole thing. She was super kind,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Prompt response and easy resolution. Helena was lovely and helped me discover that the issue I was experiencing was down to my bank. After a phonecall all was resolved. Helena then followed up later... Mehr ansehen
Flexible points expire silently. My points have been draining away for seven months without warning. The biggest issue is perks are nothing special and with research you will find deals that are equiv... Mehr ansehen
Unternehmen hat geantwortet
Many thanks Robert for sorting out a delayed voucher situation on Perkbox. Delays never normally happen with any rewards when points are spent. On this occasion The White Company's particular vouche... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Perkbox is a global benefits and rewards platform that helps companies care for, connect with and celebrate their employees, no matter where they are or what they want. Trusted by over 5000 businesses across 34 countries, we help keep employees happy, healthy and motivated. The Perkbox platform gives teams a wide range of perks and benefits, a personalised recognition and reward tool carefully curated wellbeing content and an engaging way to showcase company culture. Our global app provides a seamless experience for everyone and is proven to save businesses time and money. With over 10 years’ expertise, we’re here to help you unleash the full potential of your business.
Kontaktinformationen
6 Devonshire Square, EC2M 4YE, London, Vereinigtes Königreich
- perkbox.com
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Helpful and friendly
Nicola was very helpful and sorted everything for me. Superb customer service!

Antwort von Perkbox
Outstanding Support from the Customer Happiness Team at Perkbox
I had an excellent experience with Nicola Taylor at Perkbox. She communicated clearly, acted quickly, and kept every promise she made. Her knowledge and professionalism meant my claim was resolved in time and without any stress. Outstanding service from start to finish.

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quick response time and issue sorted…
quick response time and issue sorted very quickly thank you.

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Well and professionally attended to.
Well and professionally attended to.

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Fantastic service
Fantastic service, kept me informed all the way and recieved refund promptly

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Molly was friendly and proactive in…
Molly was friendly and proactive in resolving my issue

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Perkbox is brilliant!
Since I discovered Perkbox in June 2024 I have saved almost £300, and believe could have saved more had I realised how extensive it was.
I recently needed to contact customer support, and can't fault them. It turned out to be a third-party problem, all fixed now, and they kept me informed with regards to progress.
I love this app.

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Brilliant service
Brilliant service, saves me money, easy to use and the customer service really is top notch.

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Issues were resolved smoothly
Despite an issue redeeming a voucher I used the chat to get a solution and Perkbox immediately sent me a new voucher to use, can't say fairer than that.

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Great Customer service
I had a query regarding the cost of one of the rewards - this was all solved very speedily - Thanks to the very responsive staff!

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Molly was great in helping me with my…
Molly was great in helping me with my small issue. Love Perkbox

Antwort von Perkbox
Trouble opening vouchers
I was having trouble opening my voucher, as the company who generates them (Runa) was having some technical difficulties, and Perkbox (Helena was my contact) kept me informed and communicated very effectively during this period. The problem was resolved and I haven't experienced any further issues.

Antwort von Perkbox
Swift Resolution to Double-Charge
I encountered an issue over the weekend whereby I requested a voucher which was met with a payment declined message. I therefore resubmitted the request and this went through successfully the second time.
However upon checking my bank account I saw I had been charged for both requests.
I emailed Perkbox on Tuesday morning and Helena responded within a 2 hours to resolve the issue and issue the refund which was processed within a further 2 days.
These things happen, but they aren't always resolved with minimal fuss and speed, therefore big shout out to Helena for her help in this matter.
Perkbox vouchers…
Had problems getting voucher but resolved very quickly by Helena
Really helpful
Helena was really helpful when I had an issue with downloading a voucher. She explained the situation and then went out of her way to ensure I received my voucher.
Many thanks Helena !
Great experience with Perkbox,
a special thanks to Helena, who went the extra mile to help me to get a refund after i had an issue with my perk box Cineworld vouchers.
She was kind, attentive and kept constant communication.
Thank you, i really appreciate it!
Great customer service
Helena was quick to communicate, helped with my query and was able to help me with my Perkbox voucher issue.
Clear and concise communication with…
Clear and concise communication with Nicola.
Very responsive
Very responsive, kept me updated and followed the case to resolution.
Helena from Perkbox so helpful
Hi Helena
I would like to say a massive thank you for helping me retrieve my money back when I accidentally purchased the wrong vouchers on Perkbox. You went above and beyond to help me get me a refund from the supplier. I use Perkbox a lot when buying goods from the perks available, surprising how much you can save in a year. Thank you again Carole
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