I recently had a problem with my account and reached out to Perkbox support, and I just want to say a big thank you to Jemma for being so helpful throughout the whole thing. She was super kind,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Prompt response and easy resolution. Helena was lovely and helped me discover that the issue I was experiencing was down to my bank. After a phonecall all was resolved. Helena then followed up later... Mehr ansehen
Flexible points expire silently. My points have been draining away for seven months without warning. The biggest issue is perks are nothing special and with research you will find deals that are equiv... Mehr ansehen
Unternehmen hat geantwortet
Many thanks Robert for sorting out a delayed voucher situation on Perkbox. Delays never normally happen with any rewards when points are spent. On this occasion The White Company's particular vouche... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Perkbox is a global benefits and rewards platform that helps companies care for, connect with and celebrate their employees, no matter where they are or what they want. Trusted by over 5000 businesses across 34 countries, we help keep employees happy, healthy and motivated. The Perkbox platform gives teams a wide range of perks and benefits, a personalised recognition and reward tool carefully curated wellbeing content and an engaging way to showcase company culture. Our global app provides a seamless experience for everyone and is proven to save businesses time and money. With over 10 years’ expertise, we’re here to help you unleash the full potential of your business.
Kontaktinformationen
6 Devonshire Square, EC2M 4YE, London, Vereinigtes Königreich
- perkbox.com
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great customer support
Was super stressed as bought something quite expensive that I subsequently realised wasn't actually valid for the item I was trying to buy. Olivia from Perkbox sorted everything out for me and incredibly swiftly. Massive relief! Thank you.
Clear and simple help & support
Clear and simple help & support
Use of chat system enabled me to resolve my complaint in a simple and efficient manner
Fantastic customer service from Olivia…
Fantastic customer service from Olivia after an issue I had. Thank you .
Sofie was really helpful and set up a…
Sofie was really helpful and set up a call to resolve the issue - it was great and has strengthened the integration relationship with our HRIS system
Olivia at Perkbox
My interaction with Olivia was really helpful and informative. I'd made a mistake and she helped me rectify it really quickly, which considering I was dealing with a bereavement was so appreciated.
Great customer service
Great customer service, easy to use.
Excellent rewards program
Excellent rewards program. I particularly enjoyed the Cinema vouchers I got through Flexi points. For any questions I had, Sofie was a great help. She went beyond and above to ensure my experience was a positive one.
Great perks and discounts
Great perks and discounts. Have saved over $300+ in the past year. The customer service is also 10/10. Super helpful and they put effort into their response and helping you. Couldn’t recommend more!
Lauren from Perkbox was amazing
Lauren from Perkbox was amazing, focused on solving my problem with Logging In to the account. Brilliant.
Great experience with Sofie
I have had a great experience with Sofie .she is very responsive and helpful.
She sorted my issue out very quickly.
I’m very happy and satisfied with her service!
Keep up the good work, Sofie:)
Kind regards
Victoria
I had a problem with a gift cards and…
I had a problem with a gift cards and Sofie White gave me a very good support in order to solve the issue, she was almost daily contacting me by mail and updating me the situation until it was solved.
Lauren handled my query with ease
Lauren handled my query with ease, she was able to give me clear and concise information. Very pleased with her professionalism and friendly nature, a great asset to the business.
Fantastic Customer Support
Admittedly, I messed up when attempting to purchase a voucher. I contacted Olivia who very quickly resolved the issue which, if wasn't resolved, would have left me £250 down. I've very appreciative of the help I received.
Lauren is a star!
I made the mistake of not reading the full T&Cs of a voucher and got myself into an absolute pickle. The support that I was provided from Lauren at Perkbox was invaluable. She tried to understand the situation straight away and helped me as much as she possibly could. Thank you so much.
Perkbox is fantastic
Perkbox offers fantastic discount opportunities. The customer service is absolutely fantastic. Sophie persevered and really worked hard to ensure I gained a brilliant outcome with an issue I had with one of the companies I bought vouchers for. Sophie kept me up to date regularly throughout the whole process. I feel really confident continuing to use Perkbox for fab discounts, simply because of the fantastic customer service. Thank you Sophie.
Sofie addressed my query regarding a…
Sofie addressed my query regarding a discount code not working, and even though it took a while to get the discount code working again with the partner, Sofie kept me updated and communicated these to me throughout.
Greggs left me less than Perky
Following a problem with a code for Greggs I had to contact Perkbox. I have always received immediate, accurate information and more importantly a way to deal with the problem. Fantastic from Lauren
As well as the great benefits the support is tip top!
As well as the great benefits I must say that the Perkbox support has been refreshingly fantastic!
Sofie helped me solve my payment issue
Sofie helped me solve my payment issue. She was really helpful. Many thanks.
Lauren was responsive
Lauren was responsive, really thorough in her reply and followed up with me afterwards to make sure i had everything i needed and asked if i needed more help. Fist class customer service
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