Very disappointing service received at Asda pharmacy, Pontprennau, Cardiff. Took my prescription in and agreed to pop back in 30 minutes to collect. When I did so they had all gone on a 30 minute brea... Mehr ansehen
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Das sagen Bewerter
Another 1 star rating to add to the rest. Very unhelpful staff. Pharmacist hides in the back but pops his head out trying to look and listen to the conversation instead of coming out and dealing with... Mehr ansehen
Asda Wembley in London is joke. Dropped my prescription on Sunday (waited probably over 30 min,3 people in front of me ) and they said it is going be ready on Tuesday and that they will call me.... Mehr ansehen
Went to see the pharmacist in Asda Huyton today as I had a water infection and my doctor couldn’t see me till Friday…. !!!!! Put water sample in Monday morning and got confirmation this morning t... Mehr ansehen
Excellent customer service at ASSA Pharmacy
I called in to Asda Pharmacy as I needed some advice about a personal problem. The member of staff was extremely helpful and proscribed me a medication the really worked. She was extremely sensitive about dealing with my problem.
Excellent service
I visited the queslett road Asda pharmacy with a suspected insect bite. The sevice I received was amazing. The pharmacist named Gurpreet, was very professional and sorted my prescription very quickly.
Very poorly organised and managed pharmacy
I have been with the pharmacy now for over three years …
What has happened to this place is anyone’s guess.
Some staff are absolutely lovely, helpful and friendly yet some are the complete opposite.
The frustrating issues are that the pharmacist decides to take there breaks at any time they chose meaning no consistency.
The website clearly states the pharmacists break times yet the ones they take are completely different.
When asking staff how customers are supposed to know the answer was
“Well I don’t know either,
I have no idea it’s just guess work”.
Really really poor!
Arriving at the pharmacy to be told you’ll be waiting onwards of 1 hour or more to collect very much needed medication is not acceptable- or to be told your medication has been given to someone else.
This will most definitely be the last time I visit this unorganised poorly managed pharmacy.
Asda glasshoughton
Nothing but problems with this pharmacy, prescription never ready have to wait upto a week sometimes worst pharmacy ever.
It should be closed down
Apauling service at chadderton
I have had my mums prescription transfered to Asda chadderton and whilst we're excellent at first they are now terrible the last four visits the queue is that long only one serving
Today went in waited half and hour in queue whilst 1 served and5 stood chatting when got them ag be served could not find prescription said got a text to say ready they said its automatic was on there system as ready the lady asked pharmacist who just looked at her as if tosaywhat you asking us for and carried on chatting won't be using them again after I finally get prescription which I did not get
I visited the pharmacy at st Leonard on…
I visited the pharmacy at st Leonard on sea Hastings on the 11/6/25…The pharmacist (Korean am sorry I couldn’t get his name)I noticed the pharmacist was exchanging words with a patient…I didn’t think much ..I politely told him how long I have been waiting and he replied me rudely..I didn’t expect that from a pharmacist …I know it was busy but he should not talk to patients rudely
Bad Management, Good Employees
The asda pharmacy is usually absolute dogshit due to the high waiting time based on the very slow computer system they use and the fact that they are understaffed. I would not recommend Asda as a pharmacy, because the Asda brand has become horrible lately.
However, this 5 star review is specifically for Janet. She encountered an elderly abusive customer who held up the queue for everyone else. She took charge by explaining that he needed to call his GP, then ignored his tantrum and served everyone else in a timely manner. It is this kind of behaviour that prevents me from changing pharmacies.
Avoid at all costs
Long waiting times, never a fully stocked medication hub...constantly understaffed with stressed staffed... being always told come back in half hour it might be ready by then!! Not any more thanks..worst in Thanet
Absolutely horrible
Absolutely horrible
5 days 0 communication , am unable to cancel even thou I alredy had to purchase in other company
Please do not waist your time and avoid ..am currently 130 £ out of pocket and 0 communication from them disgusting
Never buy from ASDA Pharmacy as a…
Never buy from ASDA Pharmacy as a private customer. They charge you premium prices but treat you like an NHS patient. i.e. they don't answer calls or respond to messages and deliver the product you paid a premium price - late, if at all. There are better, more competitive chemists out there who will treat you with more respect.
Still No Medication - Failure to deliver a refrigerated medication
They have failed to deliver my Mounjaro weight loss medication. When contacted, they said I had to wait 6 days for an “investigation” by DPD. I was expecting delivery on May 20th and the information said that the medication had to be refrigerated immediately. This has been 8 days so far and will be two weeks after the “investigation”. Surely the medication will be unusable by this point. This is my first attempt to use Asda pharmacy and will be my last. Back to Boots!
UPDATE - Now 2nd June and I have had no reply from Asda . Their appalling customer service takes close to an hour to answer the phone and then only platitudes.
Have issue with order message sent last…
Have issue with order message sent last week and spent an hour on hold trying to get through to them. It’s terrible
Useless
Had to wait as three people doing one job. Medication out of stock, Asda Astley bridge Bolton.
No one answers phone I’ve been trying…
No one answers phone I’ve been trying for days and been 2 weeks and pharmacy keeps saying the order not delivered when on the website it says it’s ready to collect. Brighton marina pharmacy
Very poor, barely operational.
This is about the ASDA in store pharmacy Handsworth Sheffield UK.
I expected a text to say my medication was due to be collected. After 6 days I started "trying" to phone them. They did not answer the phone for 2 days, the call simply cut off after 2 minutes. Eventually some one answered the phone and said my prescription was ready and they didnt know why I had not been texted. Visited the store the next day and my medication was NOT ready. . I can not find anyway to find out the pharmacy managers name, the ASDA store say its nothing to do with them. Opening hours are NOT correct. They seem to be closed during lunch hours, They forget that a lot of people can only get during dinner hours. With electronic prescriptions you can not simply take your custom else where. This Pharmacy needs some serious attention and restructuring.
Do NOT order from here!!!
This company is disgusting. There’s no support if your on a weight loss journey, very happy to take your money, but not happy to fulfill there side of the deal.
Expensive mistake to make!!!!
Asda Pharmacy is very poor
Asda is a huge company so I can’t rate all of their pharmacies. However, the one at their Sefton Park Superstore on Smithdown Road in Liverpool is horrible. They never answer the phone. Sometimes they’re closed during their posted open hours. Avoid at all costs!
Listed as open at 9.00 am on Monday…
Listed as open at 9.00 am on Monday bank holiday,not so and store staff unable to say when it will be open as pharmacist often late and turns up when he wants! DIRE!
I had a very disappointing experience…
I had a very disappointing experience at the Asda Pharmacy in the Glasshoughton store. When my husband went to collect an emergency prescription for me-after I accidentally lost my original prescription on the bus-the pharmacist was extremely rude and accused him of losing it on purpose. Despite having arranged for an emergency prescription through NHS 111, the pharmacist refused to help and told us to contact the police, which made no sense in this situation. This delay meant we were late for our holiday, upsetting our children, and we had to go through the hassle of arranging the prescription at another pharmacy, where we received prompt and respectful service. Asda urgently needs to retrain their staff in basic customer service, as no one should be treated this way. I will not be returning and will take my business elsewhere in the future.
To get other people to stop accepting this treatment and make them aware how we feel as I can not be the only person and for Asda to be aware
Yet again at the Asda pharmacy I am stood with multiple people behind the till and ignored however on this occasion they were pre occupied by making sure they got a discount on chicken and yoghurt for the pharmacist once they we happy the ‘discount ‘ applied three off them walked off into the dispensing area a different lady gave me a strange look like what are you standing there for and I asked again for my prescription to add context I had a slipped disc was doubled over and
Couldn’t put my foot to the floor and had already been there and earlier in the day and spoke to such a rude abrupt member of their staff that told
Me to come back later I almost cried out of frustration and the attitude of this lady and I have to point out there is an issue every time I have to go there the attitude is disgusting I dread going it’s
A losing battle nobody cares the plus size five foot nothing with the long dark hair the older one with the grey hair in the white uniform with permanent look of constipation are the main culprits SORT THEM OUT FGS extremely unprofessional!
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