My address / post code was chosen for a survey I got £25 for answering general questions online then got another £25 with face to face interview answering further general questions about myself. I fou... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I called as could not get access and the lady was very pleasant and informative and solved the issue without any bother. I certainly have no issues and am very happy with the outcome.
Unternehmen hat geantwortet
I had a query on a charge showing on my account which I couldn't recall. I completed the online form and within a day I had a lovely response back from Lindsey explaining the charge. I find my card re... Mehr ansehen
Unternehmen hat geantwortet
I absolutely love my Pluxee Card! I've been using it for a while but over Christmas the perks of this card were unbelievable. A certain retailer who offers points was offering extra points over Christ... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We offer award-winning employee benefits, rewards and recognition all designed to bring more value to people. Together, let’s open up a world of opportunities for your people to enjoy more of what really matters in their lives.
Kontaktinformationen
Vereinigtes Königreich
- socials.uk@pluxeegroup.com
- pluxee.uk
4,2
Gut
349 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick response and helpful resolution…
Quick response and helpful resolution of problem
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Sharon,
Thank you for sharing your recent experience, I'm glad to hear you had a quick resolution from our Customer Care Team!
Have a great day!
Pluxee UK
Had trouble signing in and following…
Had trouble signing in and following the procedure. Phoned them and they helped me through everything. Cannot fault their support Thank you
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Alan
Thank you for sharing your recent experience, I'm glad to hear we was able to help you with your query, I will be sure to share your comments with our Customer Care team.
Have a great day!
Pluxee UK
Excellent customer service
Excellent customer service. I phoned and spoke to James who took time and care regarding a transaction. He went the extra mile and more Perfect customer care
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Jane,
Thank you for sharing your recent experience, I'm glad to hear we was able to help you with your query, I will be sure to share this with James and the rest of our customer care team.
Warm regards,
More than happy
More than happy, nothing was too much trouble , guided me through what I was looking for step by step, couldn’t have a better experience. Thanks. JJ
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello John,
Thank you for sharing your recent experience, I am glad to hear we was able to help you, I will be sure to share this with the customer care team.
Warm regards,
Pluxee UK
Lady was very helpful 👏 its a survey I…
Lady was very helpful 👏 its a survey I take part and receive vouchers for taking part 😊
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello,
Thank you for sharing your recent experience, I am glad to hear we was able to help you 😊 I will be sure to share this with the customer care team.
Warm regards,
Pluxee UK
Making things easy for non techie-types
I get overwhelmed & dismayed by the nature of online transactions. It all gets too much. And, I wasn't looking forward to explaining my problem about a lost voucher code. I needn't have worried! The person I spoke to was superbly quick on the uptake, and could explain in clear terms all I needed to do. The issue was resolved right away. And, what a pleasure to speak to a human - and one with a sense of humour too! First class work.
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Dr Tait,
Thank you for sharing your feedback with us. I'm glad to hear we was able to help you, I will be sure to share this with our Customer Care team.
Have a great day!
Pluxee UK
Customer service...Not!
I had a query about shopping vouchers I had been awarded so rang customer services. Yes the problem was solved by resending emails so we shall see when I spend them next month. But the chap on the phone was not a 'friendly agent' as in the message. He took my email address to resend then just cut me off. I was left hanging for a...That's been done for you etc. And nothing ... Manners costs nothing.
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Pauline
Thanks for taking the time to share your feedback. I’m glad to hear the voucher issue was sorted by resending the email. I’m really sorry the call ended without notice, after reviewing it, it looks like there was a technical issue. We’re sorry about that.
Take Care,
Pluxee UK
EXCELLENT CUSTOMER SERVICE and such a USEFUL CARD TO HAVE
I had a query on a charge showing on my account which I couldn't recall. I completed the online form and within a day I had a lovely response back from Lindsey explaining the charge. I find my card really useful and a great aid in budgeting and keeping track of my spending. I don't often earn cashback on the places I use my card in but that's not my main reason for using it.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Mrs Pea,
Thank you for sharing your recent experience, I am pleased to hear you are finding the Pluxee card easy to use and you are making some great savings😊 I'm glad to hear we was able to help you with your query, I will be sure to share this with the customer care team.
Warm regards,
Pluxee UK
Great customer service
Great customer service! I am hearing many good things about Pluxee and excited to use and receive the cashback benefits
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Suraiya,
Thank you for sharing your recent experience, I am glad to hear we was able to help you and you are excited to start making some great savings😊
Warm regards,
Pluxee UK
Great customer service support
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hell Shane,
Thank you for dropping by and leaving us an excellent review, I am pleased to hear of the great service you received from our Customer Care Team 😊
Warm regards,
Pluxee UK
The awesomeness of Pluxee
The ease of making transactions and topping up is amazing. Service is always exceptional. I love Pluxee
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Adaeze,
Thank you for sharing your recent experience, I am pleased to hear you are finding the Pluxee card easy to use and you are making some great savings😊
Warm regards,
Pluxee UK
My Pluxee card is easy to use
My Pluxee card is easy to use, easy to top up, and I have saved a lot of money using the card. I have used my Pluxee card for about 9 years.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Robert,
Thank you for sharing your recent experience, I am pleased to hear you are finding the Pluxee card easy to use and you are making some great savings😊
Warm regards,
Pluxee UK
Rebecca was brilliant and kept…
Rebecca was brilliant and kept up-to-date and excellent customer service.5* for the customer service.
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello S,
Thank you for sharing your feedback with us. I'm glad to hear we was able to help, I will be sure to share this with our Customer Care team.
Have a great day!
Pluxee UK
Easy to load and great customer service
Love using Pluxee. Load up the card with what you can afford then you know you won’t go over your spending limit. And an added bonus is the cash back you get from some places.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Ben,
Thank you for sharing your recent experience, I am pleased to hear you are finding the Pluxee card easy to use and you are making some great savings😊
Warm regards,
Pluxee UK
James in customer accounts and Kate in…
James in customer accounts and Kate in general enquiries were extremely patient and helpful
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello
Thank you for sharing your feedback with us. I'm glad to hear we was able to help, I will be sure to share this with our Customer Care team.
Have a great day!
Pluxee UK
It was easy to solve
It was easy to solve. How to get my voucher. They helped
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Kevin,
Thank you for sharing your feedback with us. I'm glad to hear we was able to help and it was an easy process to get your voucher.
Have a great day!
Pluxee UK
Efficient and friendly customer service…
Efficient and friendly Pluxee customer service! My new card arrived on time, thank you!
27. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello
Thank you for sharing your feedback with us. I'm glad to hear we was able to help, I will be sure to share this with our Customer Care team. Great news your card arrived on time.
Have a great day!
Pluxee UK
I had an issue got in touch via email
I had an issue got in touch via email
My issue was addressed immediately
Great friendly service
27. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello Chanice,
Thank you for sharing your feedback with us. I'm glad to hear we was able to help, I will be sure to share this with our Customer Care team.
Have a great day!
Pluxee UK
Sorted out problem eventually
Having been awarded a virtual card by giffgaff, I have yet to use it as it won’t add to my apple wallet.On day three of trying having being locked out for trying too many times.
Day 4.. still trying- here’s what happened all day today .. Important message
We are currently experiencing a high volume of traffic, which may be causing some delays. Please try accessing your account again later today Thank you for your patience and understanding.
Day5-no response to my e mails- I’ve given up and am £100 down.
DAY 6- SORTED THANKS TO LYNETTE!
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello
I am sorry to hear of your recent experience, I have reached out to you to request more information so I can support you further with adding your Pluxee Card to the Apple Wallet.
Speak soon!
Pluxee UK
Excellent
Easy to contact and query sorted on the spot!
27. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Pluxee UK
Hello,
Thank you for sharing your feedback with us. I'm glad to hear we was able to help, I will be sure to share this with our customer care team.
Have a great day!
Pluxee UK
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.