Item arrived damaged. Have tried to call, have tried to submit contact form 2 days in a row and on different devices but the form does not work. Have spoken twice with their AI chatbot who says it’s... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
very well packed, though the delivery was a bit slow but it arrived. Plastic transparency is also well protected with removable plastic sheets (both sides) but transparency could be a bit thicker, I d... Mehr ansehen
Brilliant! I am overjoyed with my canvas, I purchased it a few times before from another seller and felt the background colour wasn't quite right and didn't match the description properly so I saw... Mehr ansehen
I recently ordered four posters from The Poster Store, and I couldn’t be happier with my purchase! The posters arrived in perfect condition, and the quality is fantastic - crisp prints on high-quality... Mehr ansehen
Unternehmensdetails
- Postergeschäft
- Künstler
- Geschäft für Dekoration und Inneneinrichtung
- Bilderrahmengeschäft
- Holzrahmenanbieter
Vom Unternehmen geschrieben
Do you have questions about the order, payment, shipping times or general questions about Poster Store? Send an email to info@posterstore.co.uk and receive an answer within 24 hours. (Mon-Fri 9:00 -17:00).
Kontaktinformationen
3,8
Gut
7621 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
My frame arrived damaged
My frame arrived damaged, but they promptly sent me a new one.
15. Juni 2026
Bewertung ohne vorherige Einladung
Evri kept cancelling the delivery and…
Evri kept cancelling the delivery and after finally attempting to deliver ONCE they said they were sending the order back. I got in touch with poster store and they said that because EVRI were returning it to them - I had to pay a £10 return fee. After ONE delivery attempt. Evri are notoriously bad (they had to change their name because of their awful reputation) and it’s a shame that Poster store is punishing the customer for this
24. Juni 2026
Bewertung ohne vorherige Einladung
It wasn't easy to fill out my delivery…
It wasn't easy to fill out my delivery address on the ordering page, took about 30 mins to do this, exhausting.
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Hi Meloney,
Thank you for your feedback, and we’re sorry to hear that entering your delivery address was so frustrating. That definitely isn’t the experience we want for our customers.
We appreciate you bringing this to our attention, as it helps us identify areas we need to improve. We’ll make sure your feedback is shared with our team so we can look into the issue with our ordering page.
Thank you for your patience, and we hope to provide you with a much smoother experience next time.
Best regards,
POSTER STORE
Item arrived damaged
Item arrived damaged. Have tried to call, have tried to submit contact form 2 days in a row and on different devices but the form does not work. Have spoken twice with their AI chatbot who says it’s with CS but no one has reached out (not even an email confirmation like “ticket created” type thing).There is no number to call on them on to speak to a human/non-AI.
A shame because the product was very nice and a good price, a black wooden frame, but arrived with a big crack in it.
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Dear Customer
We are truly sorry to hear that your posters were damaged during transport. We take great care to ensure that our products are packaged securely for shipping, whether it be in strong, durable tubes or flat packaging, depending on the size and nature of the order. Our goal is always to use the highest quality packaging materials to protect your items during transit and prevent any damage.
Please get in touch with our customer service through our website. With your input, we will work together to find the best solution and ensure that you are fully satisfied with your purchase.
Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter.
DESENIO
I have collected my parcel today and I…
I have collected my parcel today and I am very disappointed as one of the posters is missing and the other two are damaged.Such a shame as they are beautiful and I couldn't wait to get them and hang on the wall.I wrote an email and I am hoping someone will get back to me
22. Mai 2026
Bewertung ohne vorherige Einladung
Bought 2 A4 posters and 2 oak frames
Bought 2 A4 posters and 2 oak frames. Very pleased with quality.
Delivery was quick. Would definitely buy from Poster Store again..
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Hi Denise,
We wanted to take a moment to sincerely thank you for your recent feedback.
Your input is incredibly valuable to us, as it plays a key role in helping us improve and better understand how we can meet the needs of our customers. We always strive to enhance our products and services, and your feedback allows us to do just that.
Should you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to our Customer Service team. We are always here to help and ensure that your experience with us is nothing short of excellent.
Once again, thank you for your time and insight — we truly appreciate it!
- Poster Store Team
Good selection
Good selection. Needs a filter to separate posters with or without a boarder.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Thank you for your feedback!
We’re glad to hear you like the selection. We appreciate your suggestion regarding a filter for posters with or without a border—this is a great idea and something that could definitely improve the browsing experience.
We’ll make sure to pass your feedback along to our team for consideration.
Thanks again for taking the time to share your thoughts!
Wishing you a wonderful day!
- Desenio -
User friendly website
User friendly website. Original prints. Looking forward to receiving my purchase shortly.
2. April 2026
Bewertung ohne vorherige Einladung
Great selection
Easy to pick the print you require and frames. You can choose canvas or prints. Various styles to choose from.
27. März 2026
Bewertung ohne vorherige Einladung
Very simple process.
I found their site very easy to order from, found what I wanted with a good description and pictures of the products. The poster was sent to me on Saturday after I had only ordered it the Tuesday before and it was really well secured in a very hard tube and wrapped inside.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Dear Customer,
We wanted to take a moment to sincerely thank you for your recent feedback.
Your input is incredibly valuable to us, as it plays a key role in helping us improve and better understand how we can meet the needs of our customers. We always strive to enhance our products and services, and your feedback allows us to do just that.
Should you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to our Customer Service team. We are always here to help and ensure that your experience with us is nothing short of excellent.
Once again, thank you for your time and insight — we truly appreciate it!
DESENIO
over priceing on shipping
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Hi Stephen,
Thank you for taking the time to share your feedback. We're sorry to hear that you felt the shipping costs were higher than expected.
We truly appreciate your feedback as it helps us improve our service.
Desenio
Great choice,found exactly what I…
Great choice,found exactly what I wanted.
Site easy to use
3. März 2026
Bewertung ohne vorherige Einladung
Unclear pricing
Pricing set to get you to subscribe. Other than that, process ok.
2. März 2026
Bewertung ohne vorherige Einladung
The ordering process was difficult
The ordering process was difficult! Couldn't enter my address, kept saying it was too long and then kept suggesting alternative addresses that weren't our address. Was frustrating! Just hope my order is delivered to the right address
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Dear customer,
We’re very sorry to hear that you had difficulties with the ordering process. We understand how frustrating that must have been.
Please rest assured that we will do everything we can to ensure your order is delivered to the correct address. If you need any assistance or have any questions, please don’t hesitate to contact our customer service team directly — we’re always happy to help.
Thank you for your understanding, and we hope you enjoy your order!
Poster Store Team
Save your time and money and shop elsewhere
Ordered on the 13th of Feb and recieved no communication beyond the original confirmation. Website says my order was delivered to the collection point - which I had to manually track myself.
After multiple trips to the post office, they're not able to find it there and I don't have any confirmation to prove otherwise.
Save your money and shop elsewhere.
I've raised an email with customer service but will be doing a credit card charge back if they don't come back to me with a satisfactory response in 24 hours.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Hi,
We sincerely apologize for the challenges you've faced with our freight partner. We understand how frustrating delays can be, and this is not the level of service we aim to provide our valued customers.
We are committed to ensuring that every aspect of your order, including delivery, meets your expectations. While we strive to maintain high standards with our freight partners, unforeseen circumstances can occasionally lead to delays.
Thank you for your patience and understanding. Your feedback will be shared with our freight partner to help improve future services. If you have any specific concerns or questions, please reach out to our Customer Service team — we're here to assist you.
Thank you for bringing this to our attention. We appreciate your feedback and hope to restore your confidence in our services.
purchasing experience hasn't been great
Not received the posters yet, but the purchasing experience hasn't been great. My order payment was rejected 3 times using various cards, when it tried to pay the next day using the same card, the price had gone up £25.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Thank you for your review, and we’re sorry to hear about the difficulties you experienced during checkout.
Please contact our customer service regarding the price increase while you were unable to place your order due to a technical issue on our side, and we will be happy to look into this and see how we can resolve it for you.
Really poor company
Really poor company. ordered frame - not even dispatched after ten days, no comms, no replies to emails. avoid
17. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Hello,
We’re very sorry to hear about your experience and sincerely apologize for the delay and lack of communication — this is not the level of service we aim to provide.
Frame orders can occasionally take longer to dispatch due to stock availability or quality checks, but we fully understand how frustrating it is not to receive updates or replies. That’s on us, and we’re sorry.
If you’re still waiting for your order, please contact us again with your order number, and we’ll make sure to look into it as a priority and get back to you as quickly as possible.
Thank you for bringing this to our attention — your feedback helps us improve.
Desenio
Great Value
Great Value - easy to order. But I wish they had some/more M C Escher, Vermeer, Andrew Wyeth.
11. Jänner 2026
Bewertung ohne vorherige Einladung
Lots of choice
Lots of choice, easy to navigate website and very reasonable prices
10. Jänner 2026
Bewertung ohne vorherige Einladung
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