Item arrived damaged. Have tried to call, have tried to submit contact form 2 days in a row and on different devices but the form does not work. Have spoken twice with their AI chatbot who says it’s... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Item arrived damaged. Have tried to call, have tried to submit contact form 2 days in a row and on different devices but the form does not work. Have spoken twice with their AI chatbot who says it’s... Mehr ansehen
Unternehmen hat geantwortet
very well packed, though the delivery was a bit slow but it arrived. Plastic transparency is also well protected with removable plastic sheets (both sides) but transparency could be a bit thicker, I d... Mehr ansehen
Brilliant! I am overjoyed with my canvas, I purchased it a few times before from another seller and felt the background colour wasn't quite right and didn't match the description properly so I saw... Mehr ansehen
I recently ordered four posters from The Poster Store, and I couldn’t be happier with my purchase! The posters arrived in perfect condition, and the quality is fantastic - crisp prints on high-quality... Mehr ansehen
Do you have questions about the order, payment, shipping times or general questions about Poster Store? Send an email to info@posterstore.co.uk and receive an answer within 24 hours. (Mon-Fri 9:00 -17:00).
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The website was easy to use!Great products and prices.thank you!
Evri left my package unattended in the pouring rain while I was at work came home and the package was gone I’ve emailed poster store all I keep getting it what seems like al replies, I’m so annoyed as it was a gift and I’m £40 odd out of pocket and need to rush around to find a replacement gift. Please issue me a refund you use a rubbish delivery service and make your customer wait to a replacement or refund. No my fault.

Antwort von Poster Store
Update- I finally got the items returned but was charged a £10 admin fee for doing so!!!! Disgusting company.
Nightmare doing returns, items missing still awaiting a refund and it's been over a month with no update! Return sent recorded via Evri
Order 4640872

Antwort von Poster Store
Amazing poster store prints, quality is great and easy to purchase
Great choice and range. Only downside is postage is expensive
They always have a great choice for each season. They normally deliver very fast and alway very secure wrapping.
At these prices it would be hard to find anywhere better
Will wait for the picture before I give a higher review....am eagerly awaiting.
The process of ordering has been easy.
I've been battling for 4 days now over a order £250+ order thats been delivered smashed on arrival.
Only way to contact them is via email which on day 3 I got ignored the whole day 😡
The order is sat in my hallway waiting for some sort of response on what to do !!!!
I have sent multiple emails with photos and batch codes and original packing.....again someone else answers it asking the same thing " can you send batch codes and photos of the damage" to the point it seems automated.
If this carries on I will have to go through my credit card company under section 75 to claim the money back.
Will not be ordering again from these very disappointing and stressful!
Please note I did order in the past which had better results......Returning customer has been lost.
30th sept ----wanted batch codes photos were sent the same day no reply.
2nd Oct ---- 4th day email sent in the morning requesting an outcome no reply.
5th day email sent got a reply they will refund my money.

Antwort von Poster Store
Very cheap photocopies. I paid £35.00
For 4 very cheap, faded photocopies on cheap, thin paper. Three of 4 had a border so did not match and were not the size stated or pictured. No information about returns and no response from email.

Antwort von Poster Store
UK Addresses: Stupendously difficult for their webform address system to accept a house NAME (I have no number)!
Took some time to fool the system - their webform needs urgent attention.

Antwort von Poster Store
Tried to place an order with this company but during checkout you have to fill in your address. Unfortunately the website doesn’t allow you to do this if your property has a name rather than a number !!! There are literally tens of thousands of properties in the UK whose homes have names and I have never had a problem when dealing with firms based abroad in the past.
I emailed them and explained the issue but no-one could resolve the issue and therefore I had to go to another company to make my purchase.
Very disappointing and a shame they can’t fix this issue as they are losing out on potential sales.
Awful the order never even arrived. They said it was returned by sender , although we both work from home, so at home all day and definitely did not receive this! No refund as yet, you can’t contact the company by phone, emails ignored.
I have never wrote a bad review in my life but this company feels like a scam! This was for my husband’s birthday and so really disappointing. I would be careful as feel this company is dishonest and will take money but not deliver goods. Also they took 9 days to even dispatch!!!! I mean how long does it take to press print 🙈😳. Just all round a rubbish experience avoid at all costs .

Antwort von Poster Store
Delivery address needed a number. Completely useless if you house just has a name.
I’ve had to get it delivered to someone else’s house

Antwort von Poster Store
Great choice, great quality and fast delivery. This is my second purchase.
Waited weeks and this did not arrive. They tried to deliver to the wrong address so item was sent back. The business owner has made no attempt to send me a new one even though I’ve sent multiple emails saying item did not arrive. He is now ignoring my emails because I gave him a 1 star review. The poster was ment for my daughters birthday and she is disappointed she did not get it as it it was one of the main presents she asked for. It’s now been over a month since I ordered it. Not professional at all.
Lovely selection of posters but very disappointed with the quality. Thin paper and not worth the price paid, would have returned but seeing reviews didn't think it a good idea. Such a pity, think someone is out to make a hefty profit!
Hi there. I have used Posterstore on a few occasions now and recommended them to my elderly mother. I have tried to use the online form but it does not seem to be working and I cannot find a phone number anywhere for customer services. Firstly, i have had to pick up the order number 4421034 from Evri click & collect even though we requested the order to be delivered to my mum’s home address as she cannot drive and has to rely on other people in these situations. We have now collected the order and have been sent two of the same print. The prints are also bent in the top corner. We have not been sent the Field of Poppys poster as ordered. Can someone please get in touch to sort out the situation please.

Antwort von Poster Store
Ordering was easy and plenty of choice just waiting for delivering will.let you know full results then
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