Item arrived damaged. Have tried to call, have tried to submit contact form 2 days in a row and on different devices but the form does not work. Have spoken twice with their AI chatbot who says it’s... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
very well packed, though the delivery was a bit slow but it arrived. Plastic transparency is also well protected with removable plastic sheets (both sides) but transparency could be a bit thicker, I d... Mehr ansehen
Brilliant! I am overjoyed with my canvas, I purchased it a few times before from another seller and felt the background colour wasn't quite right and didn't match the description properly so I saw... Mehr ansehen
I recently ordered four posters from The Poster Store, and I couldn’t be happier with my purchase! The posters arrived in perfect condition, and the quality is fantastic - crisp prints on high-quality... Mehr ansehen
Unternehmensdetails
- Postergeschäft
- Künstler
- Geschäft für Dekoration und Inneneinrichtung
- Bilderrahmengeschäft
- Holzrahmenanbieter
Vom Unternehmen geschrieben
Do you have questions about the order, payment, shipping times or general questions about Poster Store? Send an email to info@posterstore.co.uk and receive an answer within 24 hours. (Mon-Fri 9:00 -17:00).
Kontaktinformationen
3,8
Gut
7621 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Absolutely love my purchase
Absolutely love my purchase! Quick delivery..very good quality!
Definitely will buying more!!
Thanks!
25. März 2025
Great selection of posters
Plenty of choice and found what
we were looking for.
7. April 2025
Bewertung ohne vorherige Einladung
Love my posters, will buy again from Poster Store
Lovely posters, well packaged. I just had to wait for a little while for them to be shipped but customer service was very responsive when I enquired.
24. März 2025
Nie polecam
Nie polecam! Zamówienie zostało anulowane na długo przed jego wysyłką, jednak sklep wysłał zamówienie, próbując mnie zmusić do jego odbioru. Zamowienie zwrócone do nadawcy, nadawca nie zwrócił pieniędzy w kwocie 90,40 PLN. Ponadto, brak kontaktu w języku polskim, co stanowi naruszenie prawa konsumenckiego. Sprawa została już zgłoszona na policę z tytułu wyłudzenia oraz skierowana na drogę sądową o wydanie Europejskiego Nakazu Zapłaty wraz z kosztami sądowymi dla spółki. Komornik ściągnie z konta firmy pełną kwotę za moje zamówienie + koszty sądowe w znacznej wysokości. Skoro sklep oszukuje ludzi, to poniesie tego konsekwencje.
26. März 2025
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Hi Konsument,
I hope you don't mind if I assist you in English. Please feel free to reply to me in the language you prefer.
Thank you for sharing your feedback on Trustpilot. We genuinely appreciate your input and are truly sorry to hear that your experience did not meet your expectations. Our goal is to provide a seamless and enjoyable shopping experience, and we regret falling short in your case.
We are committed to continuous improvement and carefully review all feedback to enhance our processes. Your comments will be shared with our team so we can address the issues you’ve raised.
Sadly I cannot find any contact information attached to your review. We will request contact information from you so we can reach out and assist you further.
We’re here to help and would appreciate the opportunity to resolve your concerns.
Thank you once again for your feedback. We hope to restore your faith in us and provide the quality experience you deserve in the future.
POSTER STORE
Antwort von Poster Store
Hi ,
We sincerely apologize for the delay in the delivery of your parcel. We understand how important timely delivery is, and we strive to ensure that every order arrives as quickly as possible.
Delays and issues can be frustrating, especially when you’re eager to receive your order. While we work closely with our shipping partners to minimize disruptions, unforeseen circumstances can sometimes occur. Please rest assured that we are continually reviewing our logistics processes to improve your experience.
Your feedback is invaluable to us, and we take it seriously as we aim to enhance our services. We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern. We are committed to resolving any issues and ensuring your satisfaction.
Thank you for your understanding and patience. We appreciate your support and hope to serve you better in the future.
POSTER STORE
I bought a large picture frame in wood
I bought a large picture frame in wood, but it was damaged. However the poster is excellent
19. März 2025
Antwort von Poster Store
Hi ,
We’re truly sorry to hear your frames were damaged during transport. While we take great care in using high-quality packaging to ensure safe delivery, we understand that issues can sometimes occur. We apologize for any inconvenience this may have caused.
Since we don't have your contact information, we kindly ask you to reach out to our Customer Service team directly. This will help us quickly gather more details about your order and work with you to resolve the issue.
Thank you for your patience and understanding. We look forward to assisting you and ensuring a positive outcome.
DESENIO
Ordering was easy and delivery exactly…
Ordering was easy and delivery exactly as stated. Both frame and poster arrived excellently packed and in good condition. Both exactly what I expected.
11. März 2025
great prices and great speedy delivery!
17. März 2025
Lovely poster for my project.
Lovely poster for my project.
Came on time, good price. Well packaged.
Easy to use website with clear pictures of the posters. Realistic colours.
Thank you.
16. März 2025
Very pleased with purchase
15. März 2025
Contact form doesn’t work – trying to organise an exchange
I have bought many frames from poster to store and have been very happy with the quality and service. However, just received my latest order and the frame is damaged. I’m trying to organise an exchange and am using the online contact form. Unfortunately, the submit/send tab does not work – cannot find any other way of contacting customer service. Perhaps someone from poster store could contact me - order number PS4227605.
Thanks
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Dear customer,
Thank you for your feedback.
We're truly sorry to hear that your recent order arrived damaged and that you've had trouble getting in touch with us through our contact form. This is certainly not the experience we want for our customers.
We've located your order and will be reaching out to you shortly to assist with the issue and arrange a solution. Thank you for bringing this to our attention.
Team Poster Store
Good Products and Customer Service
Ordering and delivery were very quick and painless, plus the products arrived very well protected.
We kept a few of the pieces, but there was just too much glare on some of the frames to keep the items we ordered for our lounge.
Return process was very simple, dropped at Evri store and tracked return. Email 3 days later to say they had received the return and it was being processed, then the refund was in my account a few days later.
All in all a painless experience and we are happy with the posters and frames we kept.
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von Poster Store
Hi Amy,
We are deeply committed to environmental responsibility and sustainability. We believe it is our duty to minimize our impact on the planet by sourcing materials that are eco-friendly and responsibly produced.
While this dedication to sustainability can sometimes influence our pricing, we firmly believe that investing in high-quality materials is essential for the well-being of our planet and future generations. By choosing eco-friendly options, we aim to deliver exceptional products while also making a positive contribution to the environment.
We appreciate your understanding as we balance sustainability with pricing. Your support is crucial to our mission of creating a more environmentally friendly business model. If you have any questions or would like to learn more about our sustainable practices, please feel free to reach out to our Customer Service team.
POSTER STORE
Print quality was fab
1. März 2025
Great service
Great service. Fast and efficient and the posters are super. Well pleased.
8. März 2025
The quality is not matched by the price
The frame I ordered was rather expensive for the quality of the product. It was very light and the wood and acrylic glass did not have the best finish. I could compare it to a £10 ikea frame.
7. März 2025
Antwort von Poster Store
Hi Eve,
We're sorry to hear that our frames didn't meet your expectations. We take pride in offering high-quality, FSC® certified frames crafted with precision from responsibly sourced wood and metal. Our frames feature lightweight, shatterproof acrylic glass, which ensures durability and clarity for your artwork.
If you believe your frame has a defect, our Customer Service team is ready to help resolve the issue. Please reach out through our website's contact page. We appreciate your feedback and are committed to your satisfaction.
POSTER STORE
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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