A good experience, helpful and quick response. The item I ordered was out if stock but they recommended a replacement by the same manufacturer at a good price. I also got to choose a date for deliv... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was sent the wrong model. Almost but not quite identical to the one that I orders. However, the response times on emails is very impressive. A replacement was arranged almost immediately and deliver... Mehr ansehen
Unternehmen hat geantwortet
We ordered a TV as our one finally gave up! I ordered in the evening of a Wednesday and the TV arrived on the Friday - excellent service! The price was very competitive and Smiths were incredibly ea... Mehr ansehen
Unternehmen hat geantwortet
My TV was delivered smashed. However, Smiths were fabulous arranged return and a replacement in no time. The communication was quick and helpful. Great company to deal with. Thank you.... New Tv is fa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Smiths TV is a family run business that has been established over 100 years. We sell online on our award winning website www.smithstv.co.uk and in our four showrooms across the North West. We sell specialise in TV, Home Entertainment and Domestic Appliances. We stock most of the leading brands in these categories including Panasonic, Samsung, Bosch, Hotpoint, Neff, Miele, Sonos as well as many other manufacturers. We pride ourselves on our customer service and our price match guarantee. This means you can get the service of a family run business at internet prices. Visit www.smithstv.co.uk now!
Kontaktinformationen
114 Manchester Road, PR9 9BJ, Southport, Vereinigtes Königreich
- 01704 531854
- sales@smithstv.co.uk
- smithstv.co.uk
4,6
Hervorragend
2894 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 43 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service with the purchase and…
Great service with the purchase and delivery was spot on.
28. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Ordered a washer dry
Ordered a washer dry, paid full price. No delivery email. So I phoned and was informed that item was no longer in stock. So why advertise? Sorry I'm not web support team. So now I'm £379 out of pocket and no washing machine. Great company.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Smiths TV
Thank you for bringing this to our attention. I am very sorry to hear about your experience, as this is certainly not the level of service we aim to provide.
We completely understand your frustration regarding the stock issue and the delay in receiving your money back. We want to ensure this is resolved for you immediately, but we have searched our recent orders and cannot find a matching transaction for this amount or item.
We would really like to investigate this, track down what went wrong, and ensure your refund is processed without delay. Could you please get in touch with our customer support team directly at sales@smithstv.co.uk with your full name, postcode, or order number?
Once we have those details, we will make it our priority to get this sorted out for you.
Kind regards,
The Smiths TV Team
Very professional company from purchase…
Very professional company from purchase to delivery!
27. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Great company
Easy website to navigate and order item. Great communication throughout including delivery day/time.
30. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Unbeatable price and great service from…
Unbeatable price and great service from start to finish. Highly recommended company 👍👍👍
24. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
The service was excellent from the…
The service was excellent from the original phone call to coming to install the to and taking the old one away
The price was excellent
I would certainly recommend them
29. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
TV smiths has an amazing customer…
TV smiths has an amazing customer service and best price on the market. Highly recommended
20. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Excellent
Excellent, trouble free and fast service. Very pleased with purchase of, Sebo Automatic X7 vacuum at competitive price. All as it should be.
23. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Bosch microwave
I ordered a Bosch microwave from Smiths. As our old one expired suddenly we needed a replacement, fast.
Not only did Smiths offer the best price they also promised to deliver next day free of charge.
They delivered on this promise so we are very happy with the level of service provided.
23. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Quick and efficient A1
16. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Still had no delivery date
22. April 2026
Antwort von Smiths TV
Thank you for your feedback. We apologise for the delivery issues you experienced. Please be assured that as soon as we received your refund request, it was processed promptly. Thank you for your patience.
Kind regards,
The Smiths TV Team
Excellent service
You installed a tv stand and tv for my elderly and confused mother. She was very pleased with the kindness and consideration of your team. Thank you
22. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
fridge freezer
The fridge freezer was for my mother. I found the process easy and quick.thanks
19. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Superb service from start to finish
Superb service from start to finish. Excellent communication kept ius informed at every step. Always a little dubious using a company for the first time when you don’t know them, don’t fear Smiths TV are brilliant to deal with. The final delivery was well communicated and item placed exactly where we wanted it.
19. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Excellent service from start to finish
Excellent service from start to finish. Smiths TV were professional, knowledgeable, and incredibly helpful throughout the whole process. They took the time to explain everything clearly, worked efficiently, and delivered outstanding results. It’s refreshing to deal with a company that genuinely cares about customer satisfaction. I wouldn’t hesitate to recommend Smiths TV to anyone looking for reliable and high‑quality service.
18. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Great price and delivered right on…
Great price and delivered right on time. Will use again
17. April 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
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