Francesca has been absolutely brilliant throughout the process of buying our house. She’s been friendly, approachable and genuinely helpful from start to finish, making what can be quite a stressful... Mehr ansehen
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Das sagen Bewerter
So far my experience has been great with So Resi, everyone i have dealt with has been super helpful and supportive. The process was extremely smooth from the beginning up until now. A big shout out to... Mehr ansehen
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Excellent! It was a productive and great experienced we have had so far with SO Resi. Especially Ayse for being patience helping us and answering and explaining our questions. She's very app... Mehr ansehen
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I wanted to say a big thank you to Fran at SoResi for the excellent service and support she provided throughout the process. Fran was incredibly helpful, professional and approachable, always... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
SO Resi is the brand for shared ownership homes by Metropolitan Thames Valley Housing that makes home ownership possible for more people. Find out how SO Resi can help you get on the ladder. Stay connected with us on socials! Find us on Instagram, YouTube and TikTok by searching @soresihomes
Kontaktinformationen
52 London Road, TW1, Twickenham, Vereinigtes Königreich
- 020 8607 0550
- sales@soresi.co.uk
- soresi.co.uk
Get £1000 towards legal fees!
4,8
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2465 Bewertungen
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Das haben sich andere Leute angesehen
I had a great experience with Tyler…
I had a great experience with Tyler when I went to view the property at Great Haddon, Peterborough. She was very polite, professional, and helpful throughout the viewing. She took the time to answer all our questions and made the whole experience a pleasure. I really appreciated her friendly approachable manner. Highly recommended!
3. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Sam,
Thank you for taking the time to leave such wonderful feedback. We're delighted to hear that Tyler provided a positive experience during your viewing at Great Haddon,.
It's great to know that she was polite, professional and helpful throughout, taking the time to answer your questions and making the viewing enjoyable. We’re especially pleased that her friendly and approachable manner stood out.
We'll make sure your kind comments are shared with Tyler. Thank you again for your recommendation, and we wish you all the best in finding your new home.
Kind regards,
SO Resi Sales Hub Team
So far my experience has been great…
So far my experience has been great with So Resi, everyone i have dealt with has been super helpful and supportive. The process was extremely smooth from the beginning up until now. A big shout out to Jacqui and Weronika who have been on hand for every question I have needed answering. I am excited for the rest of the process and to finally be able to move into my new home!
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Izzy,
Thank you for taking the time to share your experience.
It's great to hear that you've found the process smooth so far and that everyone you've dealt with has been helpful and supportive. We're especially pleased that Jacqui and Weronika have been on hand to answer your questions throughout your journey.
Thank you for your kind words, and we hope the rest of the process goes just as smoothly as you prepare to move into your new home.
Kind regards,
So Resi Sales Hub team
We have had excellent customer service…
We have had excellent customer service with so resi especially Anna, she’s been very helpful, professional and friendly.
Would highly recommend
Thank you all
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Vic,
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that you received excellent customer service throughout your journey, and we'll be sure to pass your kind comments on to Anna. It's wonderful to know that her helpful, professional and friendly approach made a positive difference to your experience.
Thank you for your recommendation, and we wish you all the best in your new home.
Kind regards,
So Resi Sales Hub Team
Francesca has been absolutely brilliant…
Francesca has been absolutely brilliant throughout the process of buying our house. She’s been friendly, approachable and genuinely helpful from start to finish, making what can be quite a stressful experience feel much easier.
She’s always been happy to answer any questions, keep us updated and help wherever she can. It’s clear that she really cares about her clients, and we’ve really appreciated the time and effort she’s put in to make everything go as smoothly as possible.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Connor,
Thank you for your kind review.
We're delighted to hear that Francesca has been brilliant throughout your house-buying journey. It's wonderful to know that her friendly, approachable and genuinely helpful support has made the process feel easier for you.
We really appreciate your feedback and will be sure to share your comments with her.
Kind regards,
SO Resi Sales Hub Team
Jacqui and Weronika
I’m at the reservation stage of buying my first property. I’m doing it on my own so am clueless on the process but Jaqui and Weronika at Finchampstead have been nothing but understanding, accommodating and kind. No question seems to small or silly. Very grateful to have them seeing me through my first purchase!
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Lauren,
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Jaqui and Weronika have made your first home-buying experience a positive one. Buying your first property can feel overwhelming, so it's wonderful to know they've been understanding, accommodating and supportive throughout the process.
We'll be sure to pass on your kind comments. Wishing you all the best with your new home!
Kind regards,
SO Resi Sales Hub Team
they have been amazing
they have been amazing, very helpful and easy to contact.
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Alice,
Thank you for your review.
We're delighted to hear that you found the team amazing, helpful and easy to contact. We really appreciate your feedback and wish you all the best for the future.
Kind regards,
SO Resi Sales Hub Team
I wanted to say a big thank you to Fran…
I wanted to say a big thank you to Fran at SoResi for the excellent service and support she provided throughout the process.
Fran was incredibly helpful, professional and approachable, always happy to answer questions and explain things clearly. Her communication was excellent, and she made the whole experience feel straightforward and stress-free.
It's refreshing to deal with someone who genuinely cares about providing great customer service and goes the extra mile to help.
A real credit to SoResi. Thank you, Fran, for all your help. Highly recommended!
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Mr Leach,
Thank you for your fantastic feedback. We're delighted to hear that Fran provided such excellent support throughout your journey. Her professionalism, clear communication, and commitment to delivering outstanding customer service are qualities we greatly value.
We'll be sure to share your kind words with Fran and the team.
Thank you for choosing SO Resi and for taking the time to recommend us.
Kind Regards,
The SO Resi Team
Knowledgeable, attentive and genuinely helpful
Malcolm was knowledgeable, attentive and really took the time to understand our family’s needs. It was a pleasure to deal with him throughout the process. We particularly appreciated his approachable manner, clear communication and willingness to help us navigate the next steps. Thank you, Malcolm, for your patience and support. We would happily recommend you to others considering a home at EdCity.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Simon,
Thank you for your wonderful feedback. We're delighted to hear that Malcolm provided such knowledgeable, attentive, and supportive service throughout your homebuying journey. It's great to know his clear communication and approachable manner helped make the process easier for your family.
We'll be sure to share your kind words with Malcolm.
Thank you for choosing SO Resi, and we wish you all the best in your new home at EdCity.
Kind Regards,
The SO Resi Team
So resi Peterborough-Tyler H
Tyler at the So Resi development in Peterborough has been so incredibly helpful and informative. No amount of questions I’ve thrown at her have made me feel like I’ve asked too much. She’s been thorough, kind and patient given this is a whole new process for me. She’s brilliant and a total asset to So Resi!
Thank you for making this process so easy and stress free Tyler 😊
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi SP,
Thank you for your wonderful feedback! We're delighted to hear that Tyler has made your shared ownership journey such a positive experience. Her dedication to providing clear, patient, and supportive guidance is exactly the service we strive to deliver.
We'll be sure to pass on your kind words to Tyler and the team.
Congratulations on taking this exciting step, and thank you for choosing SO Resi!
Kind Regards,
The SO Resi Team
If I could put zero stars as a rating I…
If I could put zero stars as a rating I would.
Further to my previous review, it wasn't until today, because I chased my complaint up, which was sent 2 email addresses, that I got a response, a poor one at that, and the reason for me to chase, was I had a text message saying I owed them money. Which I didn't, an error on their part, more unecessary stress.
My complaint to them, is now the 2nd one, as one in motion and with the ombudsman.
The new owner of the flat, poor lass, calls me as she said, they don't reply, which we know that, as mentioned in the complaint.
Looks like this story is not close to ending yet
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Good afternoon,
We're sorry to hear that you remain dissatisfied with your experience and appreciate you taking the time to provide further feedback.
As you've now raised a formal complaint, this will continue to be investigated through the appropriate process. We are committed to reviewing all concerns thoroughly and providing a full response in line with our complaints procedure.
As we cannot discuss individual cases publicly, we would encourage you to continue corresponding through the complaints channels already in place. Our team will ensure all points raised are considered as part of the ongoing investigation.
We are sorry that your experience has not met your expectations and appreciate your feedback, which helps us identify areas where we can improve.
Kind regards
SO Resi Sales Hub Team
Excellent!
Excellent!
It was a productive and great experienced we have had so far with SO Resi.
Especially Ayse for being patience helping us and answering and explaining our questions. She's very approachable.
It may not be done yet (at the time I'm making this review) but we really hope and pray that everything goes well and according to plan.
Thank you.
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello,
Thank you for your wonderful review.
We're delighted to hear that you've had such a positive experience with SO Resi so far. It's especially great to know that Ayse has been patient, approachable, and able to answer your questions clearly throughout the process. We'll be sure to pass on your kind feedback to her.
We truly appreciate your trust in us and are pleased to be supporting you on your homeownership journey. We also hope everything continues to progress smoothly and according to plan.
Thank you again for your lovely words, and we wish you all the very best for the next steps.
Kind regards,
SO Resi Team
Very helpful
Malcolm was excellent, very helpful and generous with his time. I will definitely recommend So Resi & Malcolm.
Best wishes
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Mehdi
Thank you for your lovely feedback.
We're delighted to hear that Malcolm provided such excellent service and took the time to support you throughout your journey. We truly appreciate your kind words and recommendation. I'll be sure to pass your feedback on to Malcolm, who will be thrilled to hear it.
Thank you for choosing SO Resi, and we wish you all the very best in your new home.
Kind regards,
SO Resi Team
Fran has been brilliant throughout the…
Fran has been brilliant throughout the process of buying our first home. From the very beginning, she made sure we had the opportunity to get our offer in first and was always at the end of the phone to answer any questions or offer advice.
She made the whole process much easier and has continued to be really helpful and supportive even after completion.
We really appreciate everything Fran has done for us and would definitely recommend her!
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Katie,
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Fran provided such great support throughout your home-buying journey and helped make the process as smooth as possible.
Congratulations on your new home, and we wish you all the very best for the future!
Kind regards,
SO Resi Sales Hub Team
Selling Shared Ownership
I recently listed my Shared Ownership property for sale through SO Resi and they have been so easy to work with. The resale process for Shared Ownership is not exactly straightforward, but I felt supported throughout the marketing process. Lubna has been amazing. Her communication is brilliant and she is very transparent and forthcoming with updates as and when they are available, without the need to chase her. A buyer was found successfully within a couple of weeks after several viewings were scheduled, so I am very pleased with the outcome.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Daniel,
Thank you for your wonderful feedback. We're delighted to hear that Lubna kept you informed and supported throughout the Shared Ownership resale process. It's great that a buyer was found so quickly, and we wish you all the best with the next steps of your move. 😊
Kind Regards,
The SO Resi Team
We have had a positive experience with Heidi
We have had a positive experience with Heidi Bainborough and the Sales Team throughout our Shared Ownership property purchase.
Heidi has been helpful, professional, and supportive throughout the sales progression process. She has kept us informed about the next steps, answered our questions, and explained the completion and key collection process clearly.
Buying a home can be stressful, especially when there are many documents and arrangements to manage, but Heidi has helped make the process easier for us. We really appreciate her communication, patience, and support.
Thank you, Heidi, and the Sales Team, for your assistance throughout our journey. We look forward to moving into our new home and would like to wish the team all the best.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Saber,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had such a positive experience with Heidi and the wider Sales Team throughout your Shared Ownership purchase journey.
Buying a home is a significant milestone and we understand that the process can sometimes feel overwhelming, so it is wonderful to know that Heidi’s professionalism, communication, and support helped make things clearer and easier for you. We will ensure your kind comments are shared with Heidi and the team.
Congratulations on your new home, and we wish you every happiness as you settle in. Thank you again for choosing SO Resi and for sharing your experience.
Kind regards,
SO Resi Sales Hub Team
A Well‑Managed and Supportive Shared Ownership Experience
SO Resi has been great throughout our shared‑ownership process. The team was supportive, clear, and always quick to help, making everything feel smooth and well‑organised. We really appreciated their guidance and would happily recommend them
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Luca,
Thank you so much for your kind review! We're delighted to hear that you had such a positive experience with SO Resi throughout your shared ownership journey.
Our team works hard to provide clear guidance, support, and timely communication, so it's wonderful to know that we helped make the process feel smooth and well-organised for you. Thank you for placing your trust in us and for taking the time to share your feedback.
We wish you all the very best in your new home, and thank you for recommending SO Resi!
Kind regards,
The SO Resi Team
I’m so grateful we had Anna to guide us…
I’m so grateful we had Anna to guide us through this process! Highly recommend! Thank you Anna! 🙌🏻
11. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Laura,
Thank you for your wonderful review! We're delighted to hear that Anna was able to guide you through the shared ownership process and provide the support you needed along the way.
We'll be sure to pass on your kind comments to Anna, who will be thrilled to receive your feedback. Thank you for recommending us, and we wish you every happiness in your new home!
Kind regards,
The SO Resi Team
SoResi Review
Malcolm was very helpful in finding the right property for me and my family! We are very grateful for his help.
10. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Ali,
Thank you for your lovely review! We're delighted to hear that Malcolm was able to help you find the right property for you and your family.
We'll be sure to pass on your kind words to Malcolm, who will be thrilled to know that his support made a difference to your home-buying journey. Thank you for choosing SO Resi, and we wish you and your family many happy years in your new home.
Kind regards,
The SO Resi Team
We visited Edcity were we met Malcolm…
We visited Edcity were we met Malcolm Chichester and he provided us with informations and showed us 4 different apartments , it was a great viewing and Malcom was great .
10. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Faraz,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you enjoyed your visit to EdCity and that Malcolm was able to provide helpful information and show you a range of apartments during your viewing.
We'll be sure to pass on your kind feedback to Malcolm, who will be pleased to know that he helped make your experience a great one. Thank you for considering SO Resi, and we wish you all the best with your property search.
Kind regards,
The SO Resi Team
malcom done a great job
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Ahmed,
We'll be sure to pass on your kind feedback to Malcolm, who will be pleased to know that he helped make your experience a great one.
Kind regards,
The SO Resi Team
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