Francesca has been absolutely brilliant throughout the process of buying our house. She’s been friendly, approachable and genuinely helpful from start to finish, making what can be quite a stressful... Mehr ansehen
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Das sagen Bewerter
So far my experience has been great with So Resi, everyone i have dealt with has been super helpful and supportive. The process was extremely smooth from the beginning up until now. A big shout out to... Mehr ansehen
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Excellent! It was a productive and great experienced we have had so far with SO Resi. Especially Ayse for being patience helping us and answering and explaining our questions. She's very app... Mehr ansehen
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I wanted to say a big thank you to Fran at SoResi for the excellent service and support she provided throughout the process. Fran was incredibly helpful, professional and approachable, always... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
SO Resi is the brand for shared ownership homes by Metropolitan Thames Valley Housing that makes home ownership possible for more people. Find out how SO Resi can help you get on the ladder. Stay connected with us on socials! Find us on Instagram, YouTube and TikTok by searching @soresihomes
Kontaktinformationen
52 London Road, TW1, Twickenham, Vereinigtes Königreich
- 020 8607 0550
- sales@soresi.co.uk
- soresi.co.uk
Get £1000 towards legal fees!
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The 5 star rating solely goes to Daljit Soul (the rating does not extend to anyone else at SoResi)
Daljit went above and beyond to try and get the second sale over the line. Despite mine and Daljit's relentless best efforts the outcome we had hoped for didn't materialise, resulting in a 2nd sale collapse.
The 5 star rating solely goes to Daljit Soul (the rating does not extend to anyone else at SoResi).
Without Daljit, I think I would have lost the will to live with trying to sell my property with SoResi.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Lauren,
Thank you for taking the time to leave your feedback.
We're sorry to hear that the sale of your property was ultimately unsuccessful and appreciate how frustrating and stressful multiple sale collapses can be.
That said, we're delighted to hear about the support you received from Daljit. It's wonderful to know that Daljit went above and beyond throughout the process, kept pushing to progress the sale wherever possible, and provided the level of support and commitment that made such a difference during a difficult experience.
We'll ensure your comments are shared with Daljit and the wider management team. Recognition like this means a great deal, and we're sure Daljit will be pleased to know how much their efforts were appreciated.
Thank you again for your feedback, and we wish you all the best for the future.
Kind regards,
SO Resi Sales Hub Team
Selling my property with So Resi
Selling my property with So Resi felt like a lengthy process at times, largely due to the buyer changing both lender and conveyancing firm, which unfortunately caused significant delays.
That said, I would like to say a huge thank you to Katie May, who took over the sale partway through. She was professional, efficient, and kept us well informed throughout. Katie showed great tenacity in driving all parties involved and worked hard to keep the sale progressing.
We are very grateful for her support and commitment and truly appreciate everything she did to help get the sale over the line.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Lori,
Thank you for taking the time to leave your feedback.
We're delighted to hear that Katie was able to support you through what sounds like a challenging sale process. While we're sorry to learn that delays were experienced due to changes on the buyer's side, it's wonderful to hear that Katie's professionalism, communication, and determination helped keep everything moving forward.
I'll be sure to share your kind comments with Katie and her manager, who I'm sure will be pleased to hear how much her support and commitment were appreciated.
Thank you again for choosing SO Resi, and we wish you all the very best for the future.
Kind regards,
SO Resi Sales Hub Team
Thank you Katie May!
Selling a property can be quite stressful and, at times, there were things that didn’t feel ideal, but I want to take the time to say a huge Thank you Katie May!
Katie came into the process halfway through the sale of my flat and were incredibly efficient and professional from the get go. Katie quickly got up to speed with everything and took a proactive approach to making sure the sale continued to move forward smoothly.
Communication was excellent throughout, with regular updates and clear explanations at every stage, which made what could have been a very stressful process feel much easier. Katie was always friendly, responsive and kept me informed every step of the way. I always felt that my sale was being handled with care and that she genuinely wanted to help get everything over the line.
I’m extremely grateful for all Katie's help and would definitely recommend her to anyone looking to sell their property.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi,
Thank you so much for taking the time to share your experience and for your kind words about Katie.
We're delighted to hear that Katie was able to step into your sale midway through the process and provide the proactive, professional support you needed. We understand that selling a property can be stressful at times, so it's wonderful to know that her excellent communication, responsiveness and dedication helped make the journey smoother and less stressful for you.
We'll be sure to pass on your lovely feedback to Katie, who will be thrilled to know the positive impact she had on your experience.
Thank you for recommending our service to others.
Kind regards,
SO Resi Sales Hub Team
LLR Application
Huge thanks to Ahmed and Elliz at SO Resi for their help throughout my LLR process. They were brilliant from the start, clear with explanations, and genuinely supportive at every step of the process. There was no question that was too much to answer. Between the two of them, what could have been a stressful process felt manageable and well guided. Really appreciate their professionalism and patience! Thank you so much
31. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Okereke,
Thank you for taking the time to share such lovely feedback.
We're delighted to hear that Ahmed and Elliz were able to support you throughout your LLR application process and help make the experience as smooth and manageable as possible.
We'll be sure to pass your comments on to both Ahmed and Elliz, who I'm sure will be pleased to receive your recognition.
Thank you again, and we wish you all the very best in your new home.
Kind regards,
SO Resi Sales Hub Team
A dream became reality
Working with Piers Garnham made my dream of buying a home become reality,and I cannot recommend him highly enough. Piers was there for me every single step of the way, from start all the way through to completion. He explained absolutely everything clearly, accurately and precisely, guiding me through the whole buying process with great care and clarity at every turn. Truly outstanding service! He deserves every one of 5 stars!
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Lidia,
Thank you for taking the time to share your wonderful feedback.
We are delighted to hear that Piers was able to support you throughout your home buying journey and help make your dream of homeownership a reality.
Buying a home is a significant milestone, and we're pleased that Piers helped make the process feel straightforward and well supported. We will ensure your kind comments are shared with him, and we're sure he will be thrilled to receive such positive recognition.
Thank you again for your recommendation, and we wish you every happiness in your new home.
Kind regards,
SO Resi Sales Hub Team
Lakeeba and Daljit - great service.
Just wanted to take the time to appreciate Lakeeba and Daljit for having been my point of contact in So Resi. Buying a shared ownership is new thing for us and there's a lot to be careful of.
These two officials in the different stages of the process proved to be professional, persistent and knowledgeable. We have now completed and have moved in, it would have been difficult without the expert help.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Henry,
Thank you for taking the time to leave such positive feedback.
We're delighted to hear that Lakeeba and Daljit provided you with the support and guidance needed throughout your Shared Ownership journey. We understand that purchasing a home through Shared Ownership can be a new and sometimes complex process, so it's fantastic to know that their professionalism, persistence, and knowledge helped make the experience a positive one.
Congratulations on completing and moving into your new home. We will be sure to share your kind comments with both Lakeeba and Daljit, who I'm sure will be delighted to receive your recognition.
Thank you again for your feedback, and we wish you many happy years in your new home.
Kind regards,
SO Resi Sales Hub Team
5 star service
My experience so far within the process of purchasing a property with SoResi has been a very good one. I have had outstanding support from Lubna Suarez from the offset right up until the property being under offer. Lubna was great in being able to support me with a fact finding process in the process for the property being successfully allocated to me in a time when I thought I had lost out. Lubna did everything she could to support me and was rooting for me every step of the way. Lubna has been very effective with her communication and at no point have I felt left in the dark about anything. Thank you! I look forward to the remainder of the process ahead.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello
Thank you for your lovely review.
We're delighted to hear that Lubna's support, communication, and dedication made such a positive difference to your homebuying journey. We'll be sure to pass on your kind words. We wish you all the best with the next stages of the process and look forward to supporting you along the way.
Kind regards
SO Resi Sales Hub Team
Sami & Tadi
The first few times viewing the property with friendly sales consultant Ms. Vanessa A. were fantastic. She always answered our questions clearly and made us feel very welcome. Progression Consultant, Ms. Heidi was amazing throughout the entire process. She kept us updated on every step and quickly answered all our questions. A huge thank you to both of you for being so amazing and helpful!"
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Yegeta,
Thank you for your wonderful feedback.
We're delighted to hear that Vanessa made your viewings such a positive experience and that Heidi provided excellent support throughout your journey.
We'll be sure to pass on your kind words to both of them.
Congratulations, and we wish you every happiness in your new home!
Many thanks,
The SO Resi Team
Genuinely cared about getting me through the process
Buying a property is supposed to be one of the most stressful things you can do, but my experience with SO Resi was genuinely the opposite.
A huge part of that was down to Vanessa and Heidi. From the beginning, they were incredibly responsive, patient and supportive. Whenever I had a question or something needed moving forward, I never felt like I was just another case sitting in someone's inbox. They genuinely cared about the process and did everything they could to keep things moving.
What I appreciated most was how accessible they were. There were inevitably moments where I needed clarification or reassurance, and I could always count on getting a quick and helpful response. That made a massive difference and took so much of the stress out of buying the property.
The whole process ended up being far smoother and quicker than I had expected, and I’m genuinely grateful for how much care Vanessa and Heidi put into helping me get to the finish line.
A massive thank you to both of them and the SO Resi team. ❤️
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Nemo,
Thank you for your wonderful review.
We're delighted to hear that Vanessa and Heidi helped make your homebuying journey a positive and stress-free experience. We know how important clear communication and support are throughout the process, so it's fantastic to hear their responsiveness and dedication made such a difference.
We’ll be sure to share your kind feedback with them and the wider team. Congratulations on your new home, and we wish you all the very best for the future.
Many thanks,
The SO Resi Team
Review So Resi Finchampstead …
With So Resi Angela and Andrea the sales team at Finchampstead were very helpful in providing information.
They were warm, kind, informative and professional.
There is still further information I would like about the housing and site but this is not available as yet.
I have also had the pleasure of meeting George, one of the Finchampstead site managers who could not have been more friendly and helpful.
Thank you
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Sheila,
Thank you for your kind review. We're delighted to hear that Angela, Andrea, and George provided such a friendly, professional, and helpful experience. We'll be sure to share your feedback with them.
We appreciate your interest in the development and look forward to providing more information as it becomes available.
Kind regards,
So Resi Sales Hub
Complex shared ownership sale supported with helpful consultant
Overall selling a shared ownership property is always going to take longer than a non-shared ownership property due to multiple parties involved.
The housing association typically has longer lead times to get back on information which is not ideal when trying to sell in a fast paced market and quite frustrating.
Thankfully my consultant, Falon, helped do what was possible to accelerate these timelines and cut the expected response times significantly. Often managing to accelerate typically housing association queries by more than 50%.
In summary, selling any shared ownership property will always be more painful. But if you end up with a good consultant this will make your like much easier which was my case. Thanks Falon!
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Andreas
Thank you for taking the time to share your experience. We really appreciate your honest feedback about the challenges of selling a shared ownership property and the additional complexities that can come with involving multiple parties.
We're delighted to hear that Falon was able to make a positive difference throughout the process. While some aspects of shared ownership sales are outside of our direct control, we always strive to keep things moving wherever possible, so it's fantastic to know that Falon's proactive approach helped reduce delays and ease some of the frustrations involved.
Thank you again for your kind words and recommendation. We wish you all the best with your move and future plans.
SO Resi Sales Hub Team
Great experience
When I first started looking into shared ownership, I felt quite overwhelmed as I had no idea where to start or what the process involved. From my first enquiry through to completion, Andrea and Jacqui were (and still are) there to guide me and were always happy to answer any questions I had.
They made the whole experience feel so much easier and less daunting. They were always friendly, approachable and so helpful, I really felt supported throughout the entire process. I honestly can’t thank Andrea and Jacqui enough for all their help and support, they made what could have been a stressful experience feel really straightforward and positive.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Emily
Thank you for your wonderful review. We're delighted to hear that Andrea and Jacqui were able to guide and support you throughout your Shared Ownership journey. Buying your first home can feel overwhelming, so it's fantastic to know they helped make the process straightforward, positive, and less daunting.
We'll be sure to pass on your kind words to Andrea and Jacqui.
Kind regards
SO Resi Sales Hub Team
A hassle free experience
Thanks for making my journey go so smoothly and I appreciated the speedy correspondences along the way. Huw, René and Heidi were amazing.
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello
Thank you for your kind review. We're delighted to hear that your journey went so smoothly and that Huw, Renée and Heidi provided such excellent support throughout the process.
We'll be sure to pass on your wonderful feedback to them.
Kind regards
SO Resi Sales Hub Team
We’ve had a really positive experience…
We’ve had a really positive experience with SO Resi from start to finish. The customer service has been friendly, professional and very helpful throughout the whole process. Whenever we had questions or needed help with paperwork or arranging different things, the team was always happy to assist and made everything much easier for us.
We’re also absolutely delighted with our new home. The development is beautiful, modern and very well designed, and it already feels like a lovely place to live.
A big thank you to everyone at SO Resi who helped us along the way. We’re very happy with our experience and would definitely recommend SO Resi to others looking for their new home. 🏡❤️
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello
Thank you for your wonderful review. We're delighted to hear that you had such a positive experience with SO Resi and that our team was able to support you throughout your home-buying journey.
It's fantastic to know that you're so happy with your new home and the development. Your kind words about our customer service and support mean a great deal to us.
Thank you for choosing SO Resi, and we wish you many happy years in your new home.
Kind regards
SO Resi Sales Hub Team
Sylvana was always very helphul and…
Sylvana was always very helphul and responsive. Communication between us was excellent both e-mails and calls. She responded to queries . She always explained the problem and helped to solve.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello
Thank you for your lovely review. We're delighted to hear that Sylvana was so helpful and responsive throughout your journey. It's wonderful to know that her clear communication and support helped resolve any queries you had along the way.
We'll be sure to pass on your kind feedback to Sylvana.
Kind regards
SO Resi Sales Hub Team
Amazing Staff at SO Resi
Tyler and Anna have both been absolutely amazing at SO Resi. They have made the start of my house buying process in shared ownership feel easy to understand and complete all documentation. They have been super approachable, easy to contact and always happy to help. Being a first time buyer I was nervous but they totally put my mind at ease and explained everything clearly. Thank you both so much!
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Millie
Thank you for your wonderful review. We're delighted to hear that Tyler and Anna have made your Shared Ownership journey easy to understand and supported you throughout the process. It's great to know they helped put your mind at ease as a first-time buyer.
We'll be sure to share your kind words with them both.
Kind regards
SO Resi Sales Hub Team
Good for first time buyers
Renee and Heidi were very helpful through the whole process. Would recommend. We were buying our first property and they helped us a lot with the process.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello Deniz
Thank you for your lovely review. We're delighted to hear that Renee and Heidi were able to support you throughout your first home-buying journey and make the process easier for you. We'll be sure to pass on your kind comments to them.
We wish you every happiness in your new home!
Kind regards
SO Resi Sales Hub Team
Had a great first viewing with Rosh &…
Had a great first viewing with Rosh & Malcolm. Was my first time looking at Shared Ownership, Malcolm was very knowledgeable when showing us around and answering all my questions without putting pressure on.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Alex,
Thank you for your lovely feedback. We're so pleased to hear that Rosh and Malcolm made such a positive first impression and helped you feel comfortable exploring Shared Ownership. We'll be sure to pass on your kind words to them. Wishing you all the best on your homebuying journey!
Kind Regards,
SO Resi Sales Hub Team
Some delays in processes which were…
Some delays in processes which were resolved but frustrating
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hi Stephen,
Thank you for your feedback. We're sorry to hear there were some delays during the process and understand how frustrating this can be. We're pleased the issues were ultimately resolved, and we appreciate your patience throughout. Wishing you all the best for the future.
Kind Regards,
SO Resi Sales Hub Team
Katie was great at communicating and…
Katie was great at communicating and supporting the transaction throughout to completion.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von SO Resi
Hello David
Thank you for your kind feedback. We're delighted to hear that Katie kept you informed and supported throughout the transaction. We'll be sure to pass on your comments to her.
Kind regards
SO Resi Sales Hub Team
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