SO Resi Bewertungen 

We had such a lovely experience with the SO Resi team! This was my very first Shared Ownership viewing, so I came with lots and lots of questions - and they couldn’t have been more patient, welcoming and helpful.

They really took their time showing us around, explaining how everything works and talking us through all the details, answering every question, big and small. At no point did we feel rushed or pressured, which I really appreciated.

Buying a home can feel quite overwhelming, especially when Shared Ownership is completely new to you, but the team made the whole process feel much clearer and less daunting. We left feeling safe, reassured, uplifted and genuinely excited about what could be possible for us.

Such a positive first experience - knowledgeable, kind and incredibly supportive. Thank you SO Resi team!

Great service, prompt response to enquiries and swift resolution to queries. Thank you to Sylvana for her support throughout the process.

Malcolm has been incredibly professional, approachable, and knowledgeable. He took the time to answer all our questions clearly and provided us with valuable information and guidance at every step. His patience, dedication, and willingness to help made the whole process much easier and less stressful.
Thank you, Malcolm, for your excellent service and for going above and beyond to support us in finding our new home. Your professionalism and genuine commitment are truly appreciated.

Lei

I was enquiring about purchasing a home through shared ownership and Tyler was so helpful, really made me feel at ease through quite a daunting time. The process has been smooth sailing since and I am looking forward to moving in! Would definitely recommend:)

Excellent Service Throughout My Staircasing Process
I had a very positive experience with Sylvana throughout my staircasing process. She was professional, helpful and supportive, making the whole process much easier to navigate.
She kept me informed, answered my questions and was always approachable whenever I needed assistance. I really appreciate her hard work and dedication in helping me complete my staircasing transaction.
Thank you, Sylvana, for all your help. I would happily recommend your services to anyone going through the staircasing process!

I would like to say a huge thank you to Katie at SO Resi for all her support throughout my shared ownership purchase. She has always been happy to answer my questions, keep me updated and explain things whenever I wasn’t sure what was happening. Her communication has been excellent, and knowing I had someone I could contact when I needed help made such a difference. Thank you, Katie, for making what could have been a very stressful experience so much easier! 🏡❤️

We’ve had a fantastic experience with our purchase so far and would like to say a special thank you to Piers Garnham for all his support and assistance from the very beginning.

Piers was incredibly helpful throughout the process, always taking the time to answer our questions, provide guidance, and signpost us to the right people when needed. His patience, professionalism, and quick responses at every stage made the whole experience much smoother and gave us great confidence throughout our purchase.

We’d also like to thank Soresi for their support and for making the process so well organised. Piers efficiently handed us over to the Movers & New Homes team, who were extremely responsive, supportive, and helpful throughout the next stages.

Overall, we’ve been very pleased with the level of service and support we’ve received, and we really appreciate everyone who has helped make our purchase a positive experience. Thank you!

I wanted to thank Malcolm for the great support and assistance in dealing for our new house hunting. His professionalism and very informative with all the questions and answers we seek. Really recommended when looking for a first time buyer from SO Resi property developer. Keep up the good work.

Nicolas C

Great feedback and professional assistance I would like to highlight, especially from Malcolm. I would highly recommend SoResi as a company when looking for a new place to live options and opportunities as well with new developments.

We had a great experience buying our first home with SO Resi. A special thank you to Vanessa Aluko, who was always so kind, warm and helpful throughout the process. She made us feel very welcome and supported from the beginning.

We are so happy with our new home. Thank you, Vanessa, for being part of such a special moment for our family!

Anna has made mine and my partners journey so much easier and we cannot thank her enough for all she’s done! never fails to reassure and never fails to reply wether it’s big or small!
again Thank you so much.

After a slow start, while we were waiting for our valuation and application to be approved, it was difficult to get updates. Phone calls often went unanswered, and we were not given any approximate timescales, which made the process frustrating. From the point of applying to staircase to receiving approval, the process took over two months. We understand that these things can take time, but some communication to keep us informed would have been appreciated.

That said, our experience improved significantly once the case was passed to our Aftersales Consultant, Sylvana. Aside from some delays caused by difficulties contacting third parties, the remainder of the process ran much more smoothly.

Sylvana's communication was prompt, informative, and reassuring throughout. She kept us updated on progress and was always helpful when answering questions, which made the process far easier to navigate.

We hope this feedback is shared with the initial team so that improvements can be made for future customers. Hopefully, the lessons learned during our experience will help make the staircasing process smoother for our neighbours should they choose to staircase in the future.

For a first time buyer, this genuinely could be the most stressful process anyone could have to try and secure themselves. Didn’t have any stress with SoResi.

Gordon Mak has been an absolute rock from the start, very informative and willing to answer questions in depth so it all makes sense. He went above and beyond sharing as much info on my new place which he didn’t have to do but I really appreciate his proactivity (and that he was able to catch up with how efficient I was going!)

Heidi from progression kept me very much in the know. Despite the solicitors taking their time she was empathetic as possible and understood I was only able to do so much to get things going.

Truthfully saying, not everything will be smooth sailing when buying, things will happen and every scenario is different but I appreciate how SoResi handled everything. Kudos to their team!

I went to the property for a viewing, and it was hosted by a three-party service provider (Viewber). The guy showed up with zero information about the property, and he DIDN'T have the key to the flat! I stayed there with him for ONE HOUR and tried to find the keysafe as instructed from his email. He said he could only reach voicemails so he could not verify whether the information he got was correct.

Meanwhile, I tried to solve the problem on my own by calling SO Resi, three times across this one hour. They told me the lady that was on call was not reachable, and all they can do was to send an urgent request. No one called me back ever since that day.

It is extremely unprofessional to stand the buyer up when the viewing has been confirmed.

My experience with SO Resi from start to finish was very positive. The staff was very friendly, professional and very helpful. My journey with SO Resi Huntingdon started with Francesca who was always happy to assist and answer all my questions which made everything much easier for me. She latter handed over to Anna who helped me through the final process of entering my new home. She too was very professional, approachable and always willing to help. The development is beautiful, modern and very well designed.
A big thank you to Francesca , Anna, and Weronica, at SO Resi Huntingdon , you guys are the best. I and my family are very happy with our experience and would definitely recommend.

Excellent levels of service during our property purchase. Anna was super helpful and made the whole process that much easier, always on hand to answer any questions. Would 100% recommend buying a house from Anna and SO Resi.

Bought our house recently and a very smooth process.. always on hand to give advice and guidance. Special mention to Anna. Kept me calm nearing completion time lol Thank you x

Navigating shared ownership can be daunting, but working with Temel made the entire experience seamless, transparent, and genuinely enjoyable. From our very first enquiry right through to the issuing of the Memorandum of Sale (MOS) and our handover to the progression team, his professionalism was second to none.

What stood out most was Temel’s dedication to understanding what we actually needed. Rather than pushing a single plot, he took our specific preferences on board and arranged viewings across three distinct properties, taking the time to thoroughly unpack the pros, cons, and nuances of each. No question was too small, and every concern was met with clear, detailed, and reassuring answers.

Temel strikes a rare balance: he is soft-spoken, incredibly patient, and informative, while bringing a warm sense of humour that immediately puts you at ease. He treated the purchase as a true partnership, actively engaging with our research and keeping communication flowing without delay at every milestone.
His attention to detail, proactive communication, and customer-first approach set an exemplary standard for client care in property sales. Temel is a credit to the SO Resi brand and an outstanding professional who clearly has a bright future ahead in property and client relationship leadership. We cannot recommend him highly enough.

We had a good experience throughout our journey of buying our forever home. Katie May was amazing. She made the whole process much easier and smoother. Thank you once again, Katie.

Very communicative and friendly service throughout the process - it was a faster process than expected to get our rent to buy home and we’re super excited :) thanks Anna and Weronika !