I had an issue trying to complete the online move out form so I had to call Source for Business to close down our accounts. I spoke to Nikhath in Customer Service who dealt with my query very efficie... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Spoke to Kyle Hargrave today to close down my business account due to retirement. Super helpful guy and made the process very simple. Great communication skills and service with a smile. Thank you Kyl... Mehr ansehen
Unternehmen hat geantwortet
What a pleasant change, speaking to an actual person. Sam answered my call, she was happy, polite and very professional throughout the call. Closing an account and opening a new one, she was very ef... Mehr ansehen
Unternehmen hat geantwortet
It was very easy to use their website and found their customer support email quickly. Their response to my query was very prompt and polite. Due to needing authorisation from a previous profile owne... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Source for Business
Vom Unternehmen geschrieben
Your Business.
Our Priority.
We’re a leading water and wastewater retailer supporting over 150,000 business customer accounts across the UK. As the trading brand of Pennon Water Services Ltd - a Joint Venture between Pennon Group Plc and South Staffordshire Plc - we bring over 25 years of expertise in water, wastewater and trade effluent management.
We simplify water for businesses of all sizes, ensuring they only pay for what they use, with no upfront payments, offering fixed retail tariffs to guard against inflation.
Our services include expert advice on water efficiency, leakage, and contingency, all designed to help businesses save water, money, and time.
Customer satisfaction is our top priority, and our high ratings on Trustpilot reflect our commitment to delivering value, expertise, and simplicity.
Switching to Source for Business is straightforward and hassle-free. Whether you're changing providers or reviewing your current contract, we're here to support you every step of the way.
Kontaktinformationen
PO Box 9136, BH11 0GF, Bournemouth, Vereinigtes Königreich
- 0330 123 0205
- customerservices@source4b.co.uk
- source4b.co.uk
4,9
Hervorragend
2233 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Helpful and knowledgable advisor
The advisor I spoke to today was very helpful and knowledgable and talked me through the registration process which I was having difficulty with. Hopefully the switch to this company goes as smoothly. Thanks for your help.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
You're very welcome, Ann!
We're glad we could help you get started, and we'll do our best to make the rest of your switch just as easy.
Thanks for choosing Source for Business!
Kind regards,
The Source for Business Team
What a pleasant and helpful lady
What a pleasant and helpful lady.
Very efficient and came back to me as she promised.
Can’t ask for more. I wish all contact with customer service departments were like this.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
We really can't ask for any more than that!
It's always nice to hear when someone has made such a good impression. Thanks for the lovely feedback – we really appreciate it.
Kind regards,
The Source for Business Team
Very Helpful
Have always found the dream at Source For Business to offer excellent customer service with minimal delay in waiting for call to be answered, which is a real treat these days!
Information was provided that got to the heart of the issue and resolved it promptly.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
What a lovely compliment for the whole team, thank you!
It's great to hear you've consistently had a good experience with us. We really appreciate you taking the time to say so.
Kind regards,
The Source for Business Team
Leak allowance granted
Leak allowance granted for our farming business after completing a leak allowance application in July with evidence of meter readings and photos. Substantial amount granted to us for a large leak which took us sometime to find. Holly phoned me this morning with the good news on a Monday morning and was most helpful and polite.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
We’re really pleased Holly was able to share some good news after what sounds like a difficult leak to track down.
Thanks for taking the time to leave us a review.
Kind regards,
The Source for Business Team
Sam Booth was incredible and patient…
Sam Booth was incredible and patient even though I kept her waiting for a couple of minutes whilst I searched for information from my end. Great support and incredibly helpful in taking care of the issues I had, nothing is too much trouble. Top lady !!
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Thanks for the lovely words about Sam!
We know she’ll be really pleased to read this. Taking the time to help and never making you feel rushed can make all the difference.
Kind regards,
The Source for Business Team
Very helpful
Very helpful lady who answered my queries and resolved my problem. Thank you
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
This is great to hear, thanks so much for the review!
Kind regards,
The Source for Business Team
Helpful and Polite
Erick was very helpful and polite. He managed to resolve a problem with the water wholesaler and made the process seamless.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
This is great to hear, Eric has only been with us for a few weeks and already flying!
Thanks so much for your review, we really appreciate it.
Kind regards,
The Source for Business Team
Fantastic customer service
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Fantastic! This is exactly what we hope to hear from our customers - thanks so much for taking the time to share your review.
Kind regards,
The Source for Business Team
I am happy to thank you for the service…
I am happy to thank you for the service I had this morning from Kevin.
Firstly, rather than keep one waiting on the phone your return call when available is excellent.
Kevin was very helpful, confirmed our Statements and organised repayment of Credits on both accounts.
I have also received e Mails confirming.
Many thanks,
Linda Crowe Treasurer
Thank you
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
You're very welcome, Linda!
It sounds like Kevin had a busy call with you this morning. We’re pleased he could help, and that our call-back service saved you from waiting on the phone too.
Thanks for taking the time to share your review!
Kind regards,
The Source for Business Team
Colleague polite
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Thank you so much for your review - we really appreciate every one!
Kind regards,
The Source for Business Team
Eric on the phone was brilliant
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
We agree - he's one of our best!
Thanks so much for taking the time to leave us a review, we really appreciate it.
Kind regards,
The Source for Business Team
Very happy with the service 👍👍
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
This is excellent to hear!
If there's anything else you need, you know where to find us.
Kind regards,
The Source for Business Team
A problem with our meter resolved very…
A problem with our meter resolved very easily. If only other water companies were as easy to deal with
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Easy to deal with – that’s a compliment we’ll happily take!
Really glad we could help, and we appreciate you taking the time to leave us a review.
Kind regards,
The Source for Business Team
Service like the old days!
Call was taken quickly.
Very efficient, friendly and helpful (and human too!).
Many thanks
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Nothing wrong with a bit of old-school customer service – we’ll happily take that!
Thanks for the lovely review.
Kind regards,
The Source for Business Team
Call handler Kyle was helpful friendly…
Call handler Kyle was helpful friendly and gave excellent advice for what was an unusual request.
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Thank you so much for the review, we're pleased that Kyle was able to help - sometimes something a little unusual can make for an interesting day!
Kind regards,
The Source for Business Team
Chloe was really helpful
Chloe was really helpful
5*
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
This is great to hear, thank you so much - will pass this on to her manager!
Kind regards,
The Source for Business Team
Louise was really helpful and friendly
Louise was really helpful and friendly, she made the whole process of opening an account really easy, she is a credit to your company. Exceptional customer service skills which are sadly rare these days
Thank you Louise!
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Louise will be really pleased to see this!
Making things easy and being friendly along the way is exactly what we want for our customers. We really appreciate you giving Louise the recognition she deserves.
Kind regards,
The Source for Business Team
Very good everything is ok
Very good everything is ok
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
The is great to hear - thanks so much for sharing your review!
Kind regards,
The Source for Business Team
Did not have to wait in line very long…
Did not have to wait in line very long for my call to be answered and the service given was excellent - really helpful and patient.... many thanks for your spot on assistance....
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
This is great to hear - thanks so much for taking the time to share your feedback, we really do appreciate each and every one!
Kind regards,
The Source for Business Team
Chloe was bright and cheery
Chloe was bright and cheery. Very clear in her communication despite some background noises. I also appreciated that the conversation was concise and not drawn out which can sometimes be the case.
Full marks to Chloe.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Thanks so much for taking the time to leave Chloe such lovely feedback.
She’d only finished her training the day before and this was her very first day on the phones, so receiving a 5-star review is a fantastic start!
We really appreciate you taking the time to recognise her.
Kind regards,
The Source for Business Team
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