I phoned to query a payment I had made in September, which turned out that I had paid it twice in error. It was a pleasure dealing with this utility company compared with most of the others- I got a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had an issue trying to complete the online move out form so I had to call Source for Business to close down our accounts. I spoke to Nikhath in Customer Service who dealt with my query very efficie... Mehr ansehen
Unternehmen hat geantwortet
Spoke to Kyle Hargrave today to close down my business account due to retirement. Super helpful guy and made the process very simple. Great communication skills and service with a smile. Thank you Kyl... Mehr ansehen
Unternehmen hat geantwortet
What a pleasant change, speaking to an actual person. Sam answered my call, she was happy, polite and very professional throughout the call. Closing an account and opening a new one, she was very ef... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Source for Business
Vom Unternehmen geschrieben
Your Business.
Our Priority.
We’re a leading water and wastewater retailer supporting over 150,000 business customer accounts across the UK. As the trading brand of Pennon Water Services Ltd - a Joint Venture between Pennon Group Plc and South Staffordshire Plc - we bring over 25 years of expertise in water, wastewater and trade effluent management.
We simplify water for businesses of all sizes, ensuring they only pay for what they use, with no upfront payments, offering fixed retail tariffs to guard against inflation.
Our services include expert advice on water efficiency, leakage, and contingency, all designed to help businesses save water, money, and time.
Customer satisfaction is our top priority, and our high ratings on Trustpilot reflect our commitment to delivering value, expertise, and simplicity.
Switching to Source for Business is straightforward and hassle-free. Whether you're changing providers or reviewing your current contract, we're here to support you every step of the way.
Kontaktinformationen
PO Box 9136, BH11 0GF, Bournemouth, Vereinigtes Königreich
- 0330 123 0205
- customerservices@source4b.co.uk
- source4b.co.uk
4,9
Hervorragend
2238 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Spoke to Sam - So helpful
I spoke to Sam today with a question about when I would receive my next bill. She was so helpful and cheery. She also answered all my other questions and even checked out a few things that I hadn't asked for. She deserves a special mention.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Thank you for your review!
We love hearing when one of our team has gone that little bit further to help. Thanks for taking the time to recognise her – we’ll make sure she sees this.
Kind regards,
The Source for Business Team
Very quick call back
Very quick call back, and query sorted professionally and promptly.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Thanks so much for taking the time to share your feedback!
We're pleased to hear that everything was sorted so quickly for you - that's what we aim for every time.
Kind regards,
The Source for Business Team
I spoke to member of staff who is…
I spoke to member of staff who is Michael he was very helpful and he sorted out the issue that I requested take less than 5 minutes.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Fantastic news - thanks so much for your review!
We always aim to be prompt and efficient, but to know that everything was resolved in less than five minutes is ideal!
Thanks again,
The Source for Business Team
Kevin made the process of shutting down…
Kevin made the process of shutting down my account and getting a refund for over payment very easy. He was efficient and new what to do as well as being fun to talk to.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Thank you so much for your feedback!
We're lucky to have Kevin on the team and we're pleased to hear he was able to get everything sorted for you.
Kind regards,
The Source for Business Team
Customer service from Sam was…
Customer service from Sam was excellent. She was very helpful and friendly and made dealing with Source for Business very straight forward compared with other utility companies.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Sam is definitely one of our best! Thank you for taking the time to share your review, we're really pleased to hear that she was able to resolve everything for you.
Thanks again,
The Source for Business Team
The assistant was very helpful and very…
The assistant was very helpful and very patient with me, she guided me through the process, and help solve my issue.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
This is great to hear, we're really pleased that our member of staff was able to help with everything today.
Thanks for taking the time to share your feedback!
Kind regards,
The Source for Business Team
Olivia was extremely pleasant and helpful
Olivia was extremely pleasant and helpful. The matter got sorted efficiently and promptly.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
This is great to hear - thanks so much for taking the time to share your feedback!
Kind regards,
The Source for Business Team
I cannot say enough how impressed I was…
I cannot say enough how impressed I was by the service I recieved from the customer service agent Thomas chilcott
His communication, patience and understanding of the situation was excellent. It was a breath of fresh air to find someone who took the time to understand the situation I was trying to resolve and then got it all sorted . Thank you 👍👍👍👍
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Thomas will be very happy to read this – thank you!
Taking the time to really listen and understand makes such a difference, and we're lucky to have Thomas on the team.
Kind regards,
The Source for Business Team
Excellent service from start to finish…
Excellent service from start to finish regarding the business change of name and the old final bill paid. Service was straightforward, and the operator was polite, happy to help, and Professional at all times.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Thanks so much for this – it's always good to know we're getting things right!
We really appreciate you taking the time to share your experience with us.
Kind regards,
The Source for Business Team
The lady that dealt with me couldn't…
The lady that dealt with me couldn't have been nicer and made my call an easy process.
It was a pleasant easy call
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Thanks for taking the time to leave us a review.
A pleasant, easy call and everything taken care of – that’s exactly the experience we want you to have when you contact us.
Really appreciate the kind words.
Kind regards,
The Source for Business Team
Absolute joy to deal with
Absolute joy to deal with! Simple, straighforward and friendly customer service. Took minutes to arrange an account transfer when new tenant moved in. Highly recommend this company.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
“Absolute joy to deal with” – we couldn’t ask for much better than that!
Really glad we could make the account transfer quick and painless. Thanks so much for the recommendation.
Kind regards,
The Source for Business Team
Antwort von Source for Business
Fantastic – we’ll happily take that! 😊
Thanks for the review and for choosing Source for Business. We really appreciate it.
Kind regards,
The Source for Business Team
Heather Morris made my experience great today!
Heather Morris made my experience great! I have had so much trouble talking to other utility companies about our company situation but Heather just cracked on and got everything sorted. She was kind and courteous and knew exactly what to do. Thank you Heather. (Ange at BSP Labels now Customark)
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
What a great review for Heather!
Sometimes you just need someone to understand the situation and crack on with getting it sorted! We're really glad Heather could do exactly that for you.
Thanks for choosing Source for Business.
Kind regards,
The Source for Business Team
Michael Mhene
Michael Mhene, was extremely helpful, and has helped immensely with setting up our account.
Michael was very happy and cheerful and helped me feel at ease
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Setting up a new account can come with plenty of questions, so we're really glad Michael made you feel at ease and got everything off to a good start.
Thanks for the kind words.
Kind regards,
The Source for Business Team
I dealt with Kevin
I dealt with Kevin, he was polite, very efficient and very understanding of my several issues.
I have every confidence the he will follow through and delivery the right outcome.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Thanks for your review.
It’s good to hear he took the time to understand the issues you raised and left you feeling confident they’ll be seen through properly.
We really appreciate the feedback.
Kind regards,
The Source for Business Team
Spoke with Sam regarding oustanding…
Spoke with Sam regarding oustanding invoices, she was more than helpful in not only resolving each of my queiries quickly, but also in explaining and solving some other issues I was unaware of until she explained them to me clearly and politely.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
Sounds like Sam covered all bases on this one!
It's always good when a call sorts out what you came for and a few things you didn't even know needed looking at too. Thanks for the kind words – we're really glad Sam could help.
Kind regards,
The Source for Business Team
Fantastic service from Source 4…
Fantastic service from Source 4 Business! I was really impressed with how quickly they responded to my enquiry and how helpful and professional they were throughout. Their fast response made the whole process simple and stress-free. Excellent customer service and a company that clearly values its customers. I’d happily recommend Source 4 Business to anyone looking for a reliable and responsive service.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
What a lovely review to receive, thank you.
It's great to know you felt well looked after from start to finish. And thank you for the recommendation – it genuinely means a lot to us.
Kind regards,
The Source for Business Team
Antwort von Source for Business
Three words we'll happily take – thank you!
Really appreciate you taking the time to leave us a review.
Kind regards,
The Source for Business Team
Kelly was great on the phone
Kelly was great on the phone. I was very confused as I had been approached by a broker about my contract and I could not quite understand what he was telling me about possible reductions in my bill.
Kelly explained things really well and was helpful and kind. Thank you
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
We're glad Kelly could clear things up and give you the answers you needed. Thanks for the lovely feedback – and we'll make sure Kelly gets the credit she deserves.
Kind regards,
The Source for Business Team
Louise was very welcoming and had a…
Louise was very welcoming and had a very fluid way of getting through dpa without the normal bombardment of questions. She was very knowledgeable and from a business point of view it was a one stop demand - no hand offs and no waiting. Very impressive. Thank you Louise.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Source for Business
What a great review for Louise, thank you!
Making things easy without the usual back and forth is exactly what we want for our customers. We're really glad Louise could take care of everything for you in one go.
Thanks again for sharing your feedback!
Kind regards,
The Source for Business Team
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