Superprof Canada Bewertungen 1 581

Always my best tutoring website

The system is good. My wife had a great swiming class. But 50$ on top of 80$ for 1h of class is toi much.

We had an excellent experience using Superprof to find a math tutor for my daughter. Her tutor was exceptional patient, knowledgeable, and very supportive. Since working with her, my daughter’s math skills and confidence have improved significantly.
The rates are also very affordable, which made it accessible for our family. I’m so happy we found this online resource, and it has made a real difference in my daughter’s learning. We will definitely be using Superprof again in the future. Highly recommended!

been very hard to find a tutor... they don't respond to messages even after days.

Edit 03/11/26:
Superprof reached out to me and clarified somethings.

Update: after replying by email to their comment they have refunded the membership fee.

I signed up for Superprof because I’m trying to find a technology tutor for my grandmother, and unfortunately my experience has been disappointing.

To contact tutors, I first had to pay a $50 membership fee. After reaching out to about ten tutors, only one accepted my request. That already made the membership feel difficult to justify.

What was more frustrating was discovering that the advertised “free first lesson” only applies to online tutoring. Since my grandmother needs in-person help with technology, the first lesson will cost $75 ($50 subscription plus $25 per hour tutor fee). The total cost to simply try one lesson feels extremely high.

I think the platform could be much clearer about these details upfront. The membership requirement and the limitations around the free lesson were not obvious when signing up, and the overall experience felt misleading.

I like the idea of connecting people with tutors, especially for seniors who need tech help, but the pricing structure and expectations should be more transparent. I would be happy to update this review if the situation is addressed.

I believe Superprof is an excellent platform to find committed students.

Overall it’s okay it’s just I wish the client service could be more efficient. The tutors are overall great, but do be careful because there ARE suspicious people out there too.

Although it iss a great platform for people who dont have much experience like me. However, i would say that this have little exposure so its a bit hard to find students here tk actually teach. But it does get better from that so its still nice.

Requiring students to buy a subscription with auto renewal is extremely disingenuous since most only require it once and are unaware that the fine print means they will continue to be charged each month. My daughter ended up being charged for 3 months without realizing and then was denied a refund despite only using the service once (oh and there is no way to contact the company outside of a form). Terrible experience.

Easy to use platform
Easy to post ads
Easy to run sessions
Good support

Isnt it kind of ridiculous that you have to pay upfront just to talk to a tutor?

And on top of that, they advertise themselves as offering both in person and online lessons, but after you pay, suddenly they say they only teach online. Thats honestly pretty funny.

Whats worse is when you explain yourself and say you learn much better face to face, they just stop replying. Then you have to deal with getting your money back. first talking to paypal, then contacting someone from Superprof to request a refund. The whole thing takes 4–5 days.

Just a complete mess.

Helpful staff to support users to facilitate their experience and FAQs

Do not give this website your credit card information. This platform relies on highly deceptive practices to trick users into signing up for a hidden, recurring monthly subscription.

When you find a tutor, the site displays their hourly rate $45/hour right next to the booking button which is $49. They do not make it clear that the booking button named "SEND A REQUEST" does not go to the tutor for a lesson and only goes to the system. Instead, it is a hidden "Student Pass" subscription fee that goes directly into the platform's pockets. I thought the extra $4 were just the total cost of the tutor's services, not the website.

I paid a fee to cover charge just for the privilege of speaking to a tutor. When messaging the tutor, they mention that you have to pay separately for their actual time. I quickly cancelled before the first class started and I tried to get a refund. They refuse to return my money claiming its a non-binding contract where I didnt even accept any terms.

If you are looking for a tutor, look elsewhere. Do not support a business model that relies on misleading consumers and hiding the true cost of their service in the fine print.

Superprof helped me find more private students and expand my private studio.

Puneet was amazing! She was very responsive and adjusted the session to work with Aura's text date. Aura felt very comfortable and supported through the session. We will def book more sessions in the future.

They get me work!

Scheduling lessons and tutoring was pretty smooth