BVG Automotive Bewertungen 

187
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Highly recommend BVG Automotive! I picked up a 2016 Hyundai i10 recently and couldn't be happier. The vehicle condition was spotless and 100% accurate to the advert. Sayeed handled our purchase ex... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We went to BVG to see a Mercedes C class .Amin the sales executive was attentive and knowledgeable without being " pushy " in any way . He explained everything clearly and we were delighted at how sp... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We bought a zest yellow Kia Stonic from BVG, had it delivered without any fuss, car was as described and in the condition stated. Dealt with Jay initially and then Shah. Both very courteous and prompt... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Kassh from BVG was amazing, really friendly and approachable. He was in contact throughout, and was able to explain process and other important parts! Was nervous about selling but Kassh took tha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler
  2. auch in
  3. Automarkt
  4. Fahrzeughändler
  5. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

BVG Automotive specialises in the sale of premium used vehicles. Our stock-list comprises of hatchbacks, saloons, MPV's, SUV's and small vans. Operating from our fantastic indoor showroom based in Oldham, North Manchester, we offer a customer focused, no pressure, completely hassle-free car buying experience. With over 25 years in the Automotive industry we understand the importance of providing an exceptional level of customer service matched with competitively priced cars.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

187 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 78 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(187)

174 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

BVG don't honour agreements - AVOID

BVG bought my car through Carwow online auction. Collection date was arranged but they did not turn up at all, no phone call, no messages, they obviously don't have respect for customers, absolute time wasters, avoid at all costs

17. Dezember 2025
Bewertung ohne vorherige Einladung
BVG Automotive-Logo

Antwort von BVG Automotive

Dear Mr Wingate,

We are extremely disappointed to read this review, as it does not accurately reflect what took place and gives a misleading impression of our business.

The vehicle was purchased via a Carwow online auction, with collection correctly scheduled for 17 December, under a standard nationwide collection window of 9:00am–5:00pm. As clearly explained at the time of booking and in line with Carwow procedures, our driver was required to make contact the evening before collection to confirm timing before travelling a considerable distance from Manchester to Gloucester.

In accordance with this process, our driver made numerous attempts to contact you the evening before collection, using the only telephone number provided on the Carwow job. These attempts included nine phone calls and two text messages, none of which received a response. Without confirmation, the driver could not reasonably travel or book onward transport, and therefore the collection could not proceed.

You later advised that an alternative contact number had been emailed to our buying team. While this number was received internally, it is important to clarify that drivers do not have access to internal emails and must work solely from the contact details shown on the Carwow system, which cannot be amended by us once a job is live. Unfortunately, the updated number was never reflected on the Carwow job, leaving the driver with no alternative way to make contact.

This was not a failure to attend, nor a lack of respect for your time. It was a collection that could not go ahead due to the absence of confirmation despite repeated attempts to contact you using the only details available to the driver. This limitation has now been escalated with Carwow, as it is outside of our control, and we are understandably unhappy to receive a negative review for a system issue we do not manage.

We have retained full evidence, including screenshots of all call attempts, text messages, and the Carwow job details, all of which have been provided to Trustpilot. We also made repeated attempts to resolve this amicably and to rearrange the collection, but unfortunately have received no response.

For wider context, BVG Automotive has thousands of 5-star Google reviews and many positive Trustpilot reviews from satisfied customers, including a large number of sellers whose vehicles we have successfully purchased through Carwow. We are proud to be one of Carwow’s top 10 buyers during 2025 and to be recognised as a highly rated dealer on the platform, which reflects our consistent commitment to professionalism and customer service.

We would therefore encourage readers to also review our Google reviews, where they can clearly see the consistently high level of service we provide and the positive experiences shared by the vast majority of our customers.

We take our reputation extremely seriously and strongly disagree with the suggestion that we “do not honour agreements” or are “time wasters.” This review is based on an incorrect understanding of events and does not reflect the standards we uphold or the experience of our wider customer base.

Kind regards,
Alex (Customer Service Manager)
BVG Automotive

Bewertet mit 5 von 5 Sternen

Car sale

Tony came through and inspected my vehicle before purchase. What a guy, professional, courtesy and a really nice guy. He explained the whole process to me from start to finish and made sure I was happy at each step of the way. Once the deal was agreed the payment was sent straight over and we completed the paperwork with no issues. Top guy, Top company and would highly recommend any one buying or selling their vehicle to use these guys they are amazing. Thanks for a pain free car sale 👊

14. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Tony was a pleasure to work with when…

Tony was a pleasure to work with when he came to collect my Mercedes C Class today. Thorough inspection of the car followed by a short test drive. Nice and personable. Following this the original quote was paid in full. Hassle free.

16. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jay was punctual

Jay was punctual, professional, and very easy to deal with. The service was fast and smooth, and I’m happy with the outcome.

3. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jay was friendly

Jay was friendly, accommodating and answered all my questions in a simplistic way for me to understand the entire process. I haven never sold a car so easy!! 5* service- I highly recommend.

28. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Time wasters read reviews

Booked my appointment Thursday afternoon for Friday morning asked if car was on site (yes) .Got text off Shah Friday morning sorry car is in the garage and not ready until next week . Bit miffed as I’d booked Friday off. Rang Shah Wednesday morning to be told it’s sold .Not very professional for Oldhams No.1 car sales (joke) . Response will probably be I didn’t pay deposit luckily I didn’t .should of read reviews first

24. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AT ALL COSTS!!!

They sold my nephew a car that he now regrets purchasing a car from this dealership. Shortly after buying it, he Discovered multiple issues that were never disclosed. The most serious problem is that the turbo needs to be replaced — an extremely costly repair for a vehicle he was assured was in good condition. On top of that, there have been several smaller but frustrating issues that make me feel the car wasn’t properly inspected before being sold. The dealership are not being helpful in arranging the car to be fixed. After experience these issues just a week after purchasing you would think this so called trusted dealership would offer help. Avoid at costs!!

9. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AVOID AVOID!!!!

14/06/2025, drove 2 hours to purchase the Mazda cx-3 through Zuto with a £2000 deposit and finance on the remaining balance. Upon arrival, staff left us waiting 45 minutes despite being 10 minutes early to our appointment. Within 4 days, the engine management light came on and was told to pay the diagnostics fee. I rejected the vehicle, which BVG then messed around giving us a date to return. When finally returned on 26/06/2025, we were told to wait for the vehicle to be inspected before receiving funds back, which took 2 weeks. After several calls and emails with zuto, finance was paid back 18/07/2025. Called BVG myself to enquire about my £2000 deposit and the dealer claimed to have no knowledge of my deposit. I then had to speak with their after sales team who then said I’d have to wait a further 4 days to speak with their manager. Manager returned the money within minutes of me emailing, but this could and should have been done much earlier- especially considering they re uploaded and resold the car in this time! I never received the logbook for the car, they insisted on doing this via post, and the car was resold with 5 previous owners which is what it was when I bought it, confirming that they never put the logbook in my name!! Very dishonest, rude and total time wasters. Avoid at all costs

14. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Carwow and BVG were great car was sold…

Carwow and BVG were great car was sold with ease very quickly efficiently and within the hour.
I would recommend for a hassle free way to sell your car if like me you don’t have the time.
Kaash who came to inspect the car was exceptional and so professional.

23. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We bought a 2019 Discovery Sport from…

We bought a 2019 Discovery Sport from BVG in January. 3 months in, the timing chain failed. The car was great and had a full service history and the team at BVG serviced the car before we collected it. Obviously me and my partner were quite worried especially as we had a baby on the way and the last thing we needed was an expensive repair bill so soon after buying the car and spending nearly £18k!

I made a quick phone call to the aftersales team and Zack sorted everything out. We had the car dropped off they were kind enough to give us a courtesy car whilst our car was in for repairs and we had a new timing chain fitted and the car was repaired within a week under their warranty. No quibble or hassle. We can't fault BVG we understand used cars can go wrong and we can't blame them for this issue but the way they dealt with it so efficiently and professionally was top class! We would recommend to all our friends and family.

Mike and Zack especially from the aftersales team are total gents. Thanks guys.

Alan and Tracy

16. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If I could leave them 0 star I would!

If I could leave them 0 star I would!
They are only good when they want to sell you a car, anything after it’s pure shit show!
I bought a car from them 3 months ago for 13.5k. When we looked at the car there were drops of oil below the engine but we were assured by Shah that’s cause their team serviced the car AND THEY WOULD NEVER SELL A FAULTY CAR! That was the biggest and first lie I heard from BVG! after 10 days from purchase car started to making rattling noise from the engine. I took the car to mechanic and it turned out to be MAJOR leak from the engine, which already affected the v belt (rattling sound)… I contacted them straight away after I found out the estimated repair will cos £3000!!! They took car back to repair it on their own (warranty advised) and it took them 4 WEEKS!!!! I had to chase them on multiple occasions to speed up the process. When finally we picked the car up and mentioned we are going straight away to the mechanic to check the car if it has been repaired at all (no trust left to BVG) guy was trying to be very loud and mention attorneys etc. We were given an invoice from mechanic for £1K which looked as fake as this whole place is… never seen invoice so fake… let’s not forget the whole process should cost £3K to repair so difference was huge! We took car to mechanic and straight away you could say this wasn’t done up to the standards at all! Seal and silver paint around Mercedes engine? You have to be kidding me! Nothing have been unscrewed as there were spider webs in places where if engine removed and repaired nothing would look like that! Straight away reported that and was told they think repair has been done up to the standard! They started making up fake stories my mechanic said before the engine chain must be replaced to make him stupid which was NEVER EVER mentioned anywhere in communication or in the documents!
So let’s ad some of the lies I heard throughout the process:
1. Person working in after sales has a speech issues and can’t pick up the phone so you can only email them (How convenient!),
2. Garage sends them invoices on Saturday’s afternoon so when I pick up the car on Saturday morning it might not be ready!!!! (Car was ready couple days before so how convenient as well)
3. I was told on the day when I was leaving the car with them that they will inspect the car to check if there is engine leak and let me know when that happens. I left the car Friday afternoon and I haven’t heard anything until Thursday next week and when was chasing I was almost told off how dare I even ask so quickly! It can take them 14 days or something (miscommunication between their own staff..)
4. After 14 working days I was chasing for updates and was told of course mechanic had a family bereavement (again how convenient…) and it’s not enough of them to be faster…
My mechanic said it’s 3/4 days job, not 3/4 weeks job!
Only positive it’s I got a courtesy car from them (manual, 1.2 petrol Hyundai from 2009) which I had to use for 4 weeks and spent so much money on fuel as I am travelling a lot.
Overall I would never ever wish this kind of treatment and stress to anyone else, instead of enjoying my car I haven’t used it for a month and had to pay insurance etc! I reported them where I could and hope so karma is going to get them sooner or later! Bunch of scammer who doesn’t’ give a f..k about a client when transaction is over and car is sold. Also I was told MOT and service was freshly done before buying a car so went to other garage and there was no service done recently to the car looking at the filters etc. So another lie just to sell the car. I am more than sure they don’t inspect the car before selling them or just hope for no issues in first weeks/ months.
I don’t recommend this place to anyone! I already told everyone around me to avoid this place like hell!
Scammers!

24. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Kia proceed gt line

Bought a Kia proceed gt line ,for the year car was ok,3 months warranty given ,but when it went in for service 8 weeks later and 1000 miles add the front and rear suspension bushes were falling apart ,Kia said if the car was in it warranty they replace free of charge
BUT when I told BVG CARS IN OLDHAM the next day they said it was wear and tear,the cost to repair front and rear bushes was £700
So remember if you buy a car from BVG OLDHAM REMEMBER-the Warranty isn’t worth anything ,it’s a con if it goes wrong in the first 3 months forget your warranty they give you

14. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid selling to them via CarWow

Sold a car to them through Carwow. Their driver comes and haggles the price offered down because of every little detail they can complain about, even though you it’s minor things that would go away with a waxing. They bring up prices for repainting whole panels into the hundreds, saying that they will have to invest up to 1k before reselling their car, when in reality they jut wash+wax and relist the car 1 day later for a huge markup.

Worse off, after finalizing the transaction they push you aggressively to open Google and leave them a five star review. I had to sell it fast due to personal reasons so I agreed, but if you can, avoid it then at all costs! you are probably better off at WeBuyAnyCar.

1. Juni 2025
Bewertung ohne vorherige Einladung

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