Rang up for quote it came through with incorrect dates even though I had corrected the person on these! When I rand back person was very helpful and ,made the necessary changes quickly and efficientl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Like others commenting on here, I'm disappointed my annual policy premium has gone up so much (50%) at age 60. I've bought annual policies for years with Columbus. I was allegedly given 30% discount b... Mehr ansehen
Unternehmen hat geantwortet
The renewal experience was fine and easy to do. I did have some minor issues with the login system as I'd forgotten my password it did not recognise my memorable information which I'm sure was correc... Mehr ansehen
Being over 80 means I have to take out a travel insurance for every trip (indeed, many insurers won't cover an octogenarian!) Yet again, Columbus Direct has served me well! Pearl gave me clear inform... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Columbus is one of the UK's leading Travel Insurance providers. Established in 1988, we were the first company to sell travel insurance direct to the consumer, cutting out the middle man and saving our customers up to 60% in the process. Over 20 years on we have covered over 15 million travellers all around the world. We put our customers first and have won multiple awards for our cover and customer service including the ITIJ Travel Insurance Intermediary of the year award and also the Best Travel Insurance Provider from the Personal Finance Awards.
Why choose Columbus Direct?
Vom Unternehmen geschrieben

- Great value travel insurance
- Columbus provides great value travel insurance and award winning customer service. With single trip cover starting at just £2.69 and annual policies from £22.
- Flexible cover
- With 3 levels of cover to choose from; Bronze, Silver or Gold - you are bound to find a policy to suit your needs.
- Excellent Benefits
- Columbus policies offer a wide range of benefits including up to £15 million emergency medical expenses, 24hr English speaking assistance service, cancellation cover up to £5,000, cover for lost, stolen or damaged baggage up to £2,500. Plus kids go free on all family annual policies.
14 day money back guarantee
Not happy with your policy? It's not a problem with our money back guarantee...
Kontaktinformationen
5th Floor, 3 More London Riverside, SE1 2AQ, London, Vereinigtes Königreich
- 0800 068 0060
- customer.service@columbusdirect.com
- www.columbusdirect.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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As a previous customer still very quick…
As a previous customer still very quick and simple to fill out your personal details and get all the information thst you need for each policy. Also it was a blessing to have that summer deal as well.
Phone answered quickly and response…
Phone answered quickly and response from call handler was polite and positive
The agent who dealt with my query was…
The agent who dealt with my query was extremely professional and able to help.
They have so much to say/read out it is quite hard to hear it all, I wasn't always sure if I was supposed to answer.
A quick and easy process to renew
A quick and easy process to renew - with the added bonus of a Discount.
Excellent service
Exceptional help from the agent in smoothly walking me through the quote
Easy and simple thx
Easy to book on line.
Surest and best travel insurance provider
Always the best travel insurance options available to choose from for a wide variety of trips. I have been using Columbus travel insurance for almost 30 years, not only for myself, but also for family and friends, and I have always found that service quality and the certainty of protection is their defining factor.
The price is more than agreeable for the policies I have selected over the years, so anyone choosing Columbus can instantly identify the value for money they offer.
Their online processes are clear and easy to follow.
My experience with them has been positive and I wholly recommend Columbus Travel Insurance services.
Verwendet eventuell KI als AntworthilfeMehr lesen
I ve tired to renew my policy for…
I ve tired to renew my policy for several says , including talking to assistance no responses

Antwort von Columbus Direct
Would recommend to every 'over 80' traveller!
Being over 80 means I have to take out a travel insurance for every trip (indeed, many insurers won't cover an octogenarian!) Yet again, Columbus Direct has served me well! Pearl gave me clear information, worked through the procedure well and I have the insurance which serves my needs perfectly. Thank you very much!
Incredibly easy to renew
Incredibly easy to renew. Really easy to use website. Fully recommend
The representative was very helpful
The representative was very helpful, got policy renewal done in no time. Main thing I like about the company, it’s the price. You are covered for whole year of travel for amount that others offer on one trip.
Awesome cover for medical conditions
Awesome cover for medical conditions. Use it for all my family. Quick easy, fab price, excellent cover.
great customer service and price
easy to change details if required all done online . staff on the chat helpful
I was trying to renew a policy but…
I was trying to renew a policy but couldn’t do it online. Couldn’t find a phone number so had to do the chat first and then they gave me the number. So it was a bit annoying trying to do this. Got there in the end. The phone line was a bit hit or miss. I was losing the call handler quite a few times.
Renewed annual holiday insurance over…
Renewed annual holiday insurance over the phone. Was prepared for a long wait and lots of music but was put through to a person after only 5 rings. Very impressed.
As a returning customer a 25% discount was applied.
Policy Efficiency
Fast and efficient. Easy to navigate all the questions.
Friendly staff who answered our query very quickl via email.
Many thanks
No drama, no fuss and hassle free
I have used Columbus for my travel insurance for many year now and they have always been easy to deal with. Not just to get you policy but also when the need for a claim has to be made. No drama, no fuss and hassle free all for a very reasonable price
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