Fountain Filters Bewertungen 

224
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent company to deal with and in my case having the option to buy just filter media if you already have a cartridge. Prices are competitive and their website is very helpful. Will definitely buy... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team at Fountain Filters are excellent. I made an error on my online order and I received a very helpful phone call bringing this to my attention. This saved a load of hassle down the line. Del... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Yet again Simon has pulled out the stops. Been having issues with our borehole water. Talked through with Simon who knew all the answers. Sent me the right cartridges and everything is now fine. Haste... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

even though my under sink filter doesn't do what I want it to, I was pleased with the help I got from Fountain Filters. They did explain that it probably would not do what I wanted it to so I am waiti... Mehr ansehen

Unternehmensdetails

  1. Geschäft

Vom Unternehmen geschrieben

We help health and planet savvy people filter their own tap water. Simon and I have been helping people across the UK with a wide variety of water related issues and concerns since November 2011. We're passionate about sharing our expertise because we care about people getting the drinking and mains water that they're happy with.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

224 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(224)

22 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great company and very helpful

Excellent company to deal with and in my case having the option to buy just filter media if you already have a cartridge. Prices are competitive and their website is very helpful. Will definitely buy again from Fountain

12. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks so much Simon. Your kind words mean such as lot to us here at Fountain Filters. We're a small family run business. Just the two of us doing the best we can. Have a lovely day. Lou

Bewertet mit 5 von 5 Sternen

A great little company

The team at Fountain Filters are excellent. I made an error on my online order and I received a very helpful phone call bringing this to my attention. This saved a load of hassle down the line. Delivery is always excellent. Would thoroughly recommend this company

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks so much Kelvin for taking the time to leave us a review. It's a lot easier to resolve an issue than create one when it comes to online orders. Have a lovely day. Lou & Simon.

Bewertet mit 5 von 5 Sternen

Yet again Simon has pulled out the…

Yet again Simon has pulled out the stops. Been having issues with our borehole water. Talked through with Simon who knew all the answers. Sent me the right cartridges and everything is now fine. Hasten to add my call went in late in the day. Filters were on my doorstep the following afternoon. Again thank you both.

20. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

So good to hear that Simon could help you out. He's a pretty good problem solver. Thanks for the kind words. Lou

Bewertet mit 5 von 5 Sternen

Very happy

Order of a filter tap was delivered promptly and very pleased with the quality.

27. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

We're pleased that you are pleased. Makes our day. Thanks for the reveiw. Simon & Lou

Bewertet mit 5 von 5 Sternen

prompt service and helpful advice

prompt service and helpful advice. I like the automated email/messaging service.

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Robert. Thank you so much. We're glad we were able to be of assistance. Our help desk is really useful when it comes to having conversations with our customers. It'a a vital part of our customer support. Have a lovely day and once again; thank you. Lou

Bewertet mit 5 von 5 Sternen

Very good experience

Great selection to choose from at very affordable prices. Good communication after ordering and quick delivery. Lovely filter tap, just as expected from pictures. Would definitely recommend & will use again. x

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Apologies for the slow response. Thank you so much. Your kind words mean alot to Simon and I. Lou :-)

Bewertet mit 5 von 5 Sternen

Always First Class service

I have been using this company for many years now and not once have they failed to deliver. A first class business to deal with.

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

What a lovely review to read on a Tuesday morning. Thank you for taking the time to give us such positive feedback. Simon & Louise

Bewertet mit 5 von 5 Sternen

very happy with the service

found what i wanted very easily, delivery very quick, very happy with the service

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks very much for taking the time to leave us a review. It really helps Simon and I grow our small business. Louise

Bewertet mit 5 von 5 Sternen

1/4 turn ceramic cartridge

Correct part ordered by my self & came very quickly & found to be the correct part 1st time. Very impressed with the process.
Would use again.

22. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you very much for your kind words and we are extremely pleased that we could help you out. Simon & Lou

Bewertet mit 5 von 5 Sternen

Great communication and service

I wasn’t very sure about what filter would be best for my situation, Simon at Fountain filters, has brilliantly answered all of my very annoying questions, and I am very happy with my filter and them as a company, great communication and service and I will continue to use them!

18. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks Olli. It's OK, you haven't been annoying at all. We're happy to help. Glad you found us useful. Have a lovely weekend. Simon & Lou

Bewertet mit 5 von 5 Sternen

I have been a regular customer for over…

I have been a regular customer for over ten years and Fountain Filters have always been unbeatable.
Prompt personal service and the right filter every time.
Great value and quality.

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks for the thumbs up. Your kind words really mean a lot. Take care. Lou

Bewertet mit 5 von 5 Sternen

Just purchased a Oyster Water Purifier…

Just purchased a Oyster Water Purifier kit from Fountain Filters. Delivered very quickly and packaged extremely well. The filters look very robust and fitting was straight forward with excellent instructions provided, even in a small cupboard. Pleased with the service and items. Thankyou.

2. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Apologies for not replying sooner. Thank you so much for your lovely feedback. This really makes a positive impact on our business. Lou & Simon

Bewertet mit 5 von 5 Sternen

Needed some help and advice regarding…

Needed some help and advice regarding an issue with our water system so contacted Fountain Filters. Simon was very knowledgeable and helpful and advised us what filters to use. Ordered what we needed and it was delivered promptly. Would definitely recommend 😊

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you so much for your kind words . We really appreciate it. Simon & Lou

Bewertet mit 1 von 5 Sternen

Not even worth a single star

Not even worth a single star. Despite filling in a ticket 4 days ago still no reply. A phone call today went to an answering machine with no way of leaving a message.
Don't bother with them.

12. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Hi Ian,

I'm sorry for the frustration. We're a small team and run support through our helpdesk rather than the phone, so our answerphone points people to the contact page — which is exactly the route your ticket came in on, and it reached us fine.

The genuine issue was the wait: your message landed mid house-move, which slowed us down. I did reply on the 12th and we picked things up again on the 13th. Apologies again for the delay, and we'll be happy to help if there's anything you need in future.

Simon

Bewertet mit 5 von 5 Sternen

Great problem resolution

I have always felt that the best way of grading an organisation is on how they deal with a problem.
Fountain Filters were exemplary.
When the wrong filters were sent out, they made it exceptionally painless to get the replacements sorted, sending the correct items by return. An example of exceptional customer care from a company I’ve used for years, and why I will continue to get my filters from them.

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

This is a lovely review to start the working week off with. Thank you so much. Have a lovely day. Lou

Bewertet mit 5 von 5 Sternen

Knowledgeable advice and 1st class service

I had to replace the filter cartridge on my Franke water filter tap. It is usually a fairly simple task. On this occasion the gasket / washer had stretched and split. It was difficult to work out what size I required. I rang Fountain Filters having found them on line. They could not have been more helpful. No condescending comments, just good old fashioned customer service. I went on line and ordered what I needed. It was the simplest of tasks. Better still the items that I ordered arrived very quickly and were 100% correct. Thank you so much for your help. Fantastic service, I would definitely use this company again. Just superb

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

That's brilliant to hear. So happy to read your lovely comments. Means the world to Simon and I. Lou :-)

Bewertet mit 5 von 5 Sternen

Simply Super

Quite simply superb service.
Excellent company to deal with

24. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks so much. Your kind comments mean the world to Simon and I. We hope you get fantastic use out of your drinking water filter tap. Always here when you need us. Louise

Bewertet mit 5 von 5 Sternen

Excellent service.

Excellent all round.
Great quality product and best price.
All measurements provided on clear schematic diagram on website meant I could order with confidence knowing it would fit.
Very good website made ordering process easy.
Great communication from point of order onwards.
Immediate post, arrived quickly.
Product was exactly as described.
That best packaging I have ever received for any product. Packed with care to ensure safe transit, and clearly labelled.
Thankyou, will buy again from Fountain Filters.

18. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

WOW! Such a lovely review. Thank you. Simon and I hope you get good use out of your drinking water filter tap. Always here to help. Lou

Bewertet mit 5 von 5 Sternen

The usual great service

The usual great service. 5 filters turned up all as required. Prompt service, quality products and just easy to order. Thank you again Fountain Filters...

8. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

That is so kind John. Thanks for taking the time to share your feedback. Simon and I really appreciate it. Lou :-)

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