Fountain Filters Bewertungen 

224
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent company to deal with and in my case having the option to buy just filter media if you already have a cartridge. Prices are competitive and their website is very helpful. Will definitely buy... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team at Fountain Filters are excellent. I made an error on my online order and I received a very helpful phone call bringing this to my attention. This saved a load of hassle down the line. Del... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Yet again Simon has pulled out the stops. Been having issues with our borehole water. Talked through with Simon who knew all the answers. Sent me the right cartridges and everything is now fine. Haste... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

even though my under sink filter doesn't do what I want it to, I was pleased with the help I got from Fountain Filters. They did explain that it probably would not do what I wanted it to so I am waiti... Mehr ansehen

Unternehmensdetails

  1. Geschäft

Vom Unternehmen geschrieben

We help health and planet savvy people filter their own tap water. Simon and I have been helping people across the UK with a wide variety of water related issues and concerns since November 2011. We're passionate about sharing our expertise because we care about people getting the drinking and mains water that they're happy with.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

224 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(224)

22 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

We have used Fountain Filters for about…7/8 years

We have used Fountain Filters for about 7/8 years now. Usually fitting the new one each year goes according to plan only once can I remember having trouble, after a quick call a suggestion was made and all worked out well. Very efficient when ordering, advice freely given and punctual delivery of parts. (Please don’t retire we need you)🤞🤞🤞

8. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Simon and I don't plan on retiring any time soon. Thanks for your kind words. Lou :-)

Bewertet mit 5 von 5 Sternen

Excellent service

I ordered a Pearl-B replacement filter cartridge which cam very quickly and very well wrapped. Excellent service as always.

5. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

I love wrapping our customer orders. Thanks for your kind words. Lou :-)

Bewertet mit 5 von 5 Sternen

No point going anywhere else, they can help you!

Simon is really knowledgable, and specified a suitable solution for my house.
So glad I found them as the original solution from a different supplier would not of fitted and taken up much more room.
I can drink water from any tap now, knowing that it is clean and drinkable and no more salt blocks or tablets and no moving parts whatsoever, and it removes a lot of the other rubbish which is in our water.
Needed to order the big filter, Simon explained that they get the replacement filters directly from the manufacturer and not via the USA otherwise it would cost £200+.
Really looks after us customers. Thank you.

9. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Simon definitely knows his stuff and is an excellent problem solver. Thanks for your lovely comments. Lou :-)

Bewertet mit 5 von 5 Sternen

Great tasting tap water

Ordered a one flow and oyster filter kit. Finally my water tastes great, kids are drinking a lot more too.

Rang Fountain Filters before I ordered to understand what connections I needed. Simon was helpful and explained my options, even though he was on holiday at the time.

12. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks so much Shane. Your review means such a lot to Simon and I. Lou

Bewertet mit 5 von 5 Sternen

Always great service and great filters

Always great service and great filters. We have used Fountain Filters for years since moving into our old farmhouse.

11. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Many thanks Andrew. Thanks for the kind words. Simon and Lou

Bewertet mit 5 von 5 Sternen

All turned out well in the end

I requested express delivery, 'cos our drinking water tap had broken off and we were about to host a large party in a few days (our ruby wedding actually). However, at the top of the order confirmation was a message saying "No-one's in until Friday..." (our party was on the Saturday).

Before Friday, I got a message from Lou saying she'd dispatch it as soon as she returned on Fri, and it duly turned up a few hours before the party.

She also pointed out that she had made sure her message about being away was shown on their shopping cart page, so I accept it was as much my fault for not noticing.

Altho' I didn't actually get it fitted in time for the party, it wasn't Fountain Filters' fault (the previous tap was stuck fast and hard to remove).So I'm still giving 5 stars.

The tap itself is now fitted and working well. Very nice, with the long reach I needed.

8. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

So pleased the tap turned up Bob and that it's fitted and working well. We appreciate you for taking the time to leave us a positive review. Simon & Lou

Bewertet mit 5 von 5 Sternen

Prompt Efficient & Friendly Service

This was my first order of Water-to-Go filters from Fountain Filters for our walk in Spain at the end of the month. For our preparation, I needed the filters asap. Fountain Filters spotted an error with my order being a wrong email address which they corrected and still assisted with a payment issue. Their readiness to help me correct this so they could get the order out quickly was so appreciated. Despite my errors, they still got my order out today without delay.

There customer service really did impress me and I would not hesitate to use them again. I trust you will find this review helpful enough to use them too.

17. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you so much for your kind words. Simon & Lou

Bewertet mit 1 von 5 Sternen

Worst service

Worst service, no tasty water, Weaste of time, new one better

15. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

I have looked through our customer database and you have never ordered from us. Perhaps you're getting us mixed up with another company or is this one of those annoying fake reviews that seeks to damage the reputation of an excellent online business. I will report this review to Trustpilot.

Bewertet mit 5 von 5 Sternen

Reliable service

I ordered a replacement drinking water tap after ours was damaged. Our order arrived in a timely manner and was well packaged. It was important for us to receive the order as soon as possible because we were using bottled water in the meantime. I would highly recommend this company.

10. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you so much David for taking the time to leave us a review. It really helps our small business thrive. Simon and I do our best to get orders out to customers as soon as we are able. Stock moves in and out of the business so quickly. Have a lovely day. Simon & Lou

Bewertet mit 5 von 5 Sternen

Very helpful advice from Louise on…

Very helpful advice from Louise on purchase of a 3 way tap. Website was easy to navigate and order products, prices were competitive and delivery was very prompt.

2. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Geoff, thank you so much for leaving us a lovely review. This has definitely put a smile on our faces in what is a very busy day. We appreciate you.

Bewertet mit 5 von 5 Sternen

Very helpful and efficient

Very helpful and efficient. Would use again.

20. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you so much Norman for taking the time to leave us a review. Simon and I really appreciate you for doing that. Lou

Bewertet mit 5 von 5 Sternen

A perfect service from Simon

A perfect service from Simon. He did everything to solve the problem that I had with an old filter housing. Very fast answers on my mail and also very friendly when I phoned him. So, a very good company to deal with.

19. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you so much Hans. We really appreciate your feedback. There is always an answer to a problem and we do our very best to find solutions for our customers.

Bewertet mit 5 von 5 Sternen

Great company. Very nice people to deal with.

Simple ordering process helped by Simon and Louise's knowledge and advice. Very good price and prompt delivery.
Highly recommended.

11. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

What a lovely review Derek. Simon and I really appreciate you taking the time to do that.

Bewertet mit 5 von 5 Sternen

Replacement TAC media - good value and excellent service

Easy to order from a clear and straightforward website. Keen price, prompt delivery and very helpful advice when I had a query about installing the product.

7. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you so much for taking the time to leave us a review. We are always happy to help. Simon & Lou.

Bewertet mit 5 von 5 Sternen

Louise and Simon were very friendly and…

Louise and Simon were very friendly and helpful.
The filter arrived quickly.
Thank you!

8. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you so much for your kind words Camille. We're happy that you found us helpful. Always here if you have more questions about any aspect of water filtration. Simon & Lou

Bewertet mit 5 von 5 Sternen

I would thoroughly recommend this…

I would thoroughly recommend this company. They were so helpful arranging for my kitchen tap to arrive on a specified day (it was ordered whilst abroad) . And the tap arrived on time well packed and in perfect condition. It looks great and is a beautiful addition to my kitchen.

27. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Your kind review is very much appreciated. Thank you so much.

Bewertet mit 5 von 5 Sternen

Fast & efficient

Fast, efficient, reasonable price.

31. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks Chris. When we've got the stock, we send it out as quickly as we can. We appreciate you taking the time to leave us a review. It means a lot for our small business.

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