Fountain Filters Bewertungen 

224
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent company to deal with and in my case having the option to buy just filter media if you already have a cartridge. Prices are competitive and their website is very helpful. Will definitely buy... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team at Fountain Filters are excellent. I made an error on my online order and I received a very helpful phone call bringing this to my attention. This saved a load of hassle down the line. Del... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Yet again Simon has pulled out the stops. Been having issues with our borehole water. Talked through with Simon who knew all the answers. Sent me the right cartridges and everything is now fine. Haste... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

even though my under sink filter doesn't do what I want it to, I was pleased with the help I got from Fountain Filters. They did explain that it probably would not do what I wanted it to so I am waiti... Mehr ansehen

Unternehmensdetails

  1. Geschäft

Vom Unternehmen geschrieben

We help health and planet savvy people filter their own tap water. Simon and I have been helping people across the UK with a wide variety of water related issues and concerns since November 2011. We're passionate about sharing our expertise because we care about people getting the drinking and mains water that they're happy with.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

224 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(224)

22 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great fast service

13. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you for taking the time to write us a review. We appreciate that. Simon & Lou.

Bewertet mit 5 von 5 Sternen

Efficient and straight forward ordering

The filters arrived very quickly and absolutely no problem from ordering to receiving them. Thank you!

13. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks so much for your kind words. It means a lot to us. Simon & Lou

Bewertet mit 5 von 5 Sternen

Simply the best!

Top-quality filters from the best source. Always friendly, helpful and very professional. This is the website to visit if you require advice and a water filter that suits your requirements. Couldn't be better!

10. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you so much Alan. Always a pleasure to serve you. Simon & Lou.

Bewertet mit 5 von 5 Sternen

Great service

Only bought an O ring but at least I knew it would fit because of the well laid out and informative info on the website. Item arrived within 48 hrs. O-ring fitted, does the job. All in all, a great service. Will definitely use Fountin Filters again and would recommend to others.

22. Jänner 2022
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you very much Robin. You feedback is gratefully received and we're glad we were able to help you out. We're working on our website everyday to continually improve the information we provide.

Bewertet mit 5 von 5 Sternen

Fountain Filters. A great company

This is a great company. very helpful. their filters are excellent, their customer service is fantastic, Simon & Lou, make you feel that they care.

15. Jänner 2022
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you so much for your kind words. They mean a lot to us. So pleased you found us helpful.

Bewertet mit 5 von 5 Sternen

Excellent, personable, trustworthy business

Excellent, personal support with deciding which filter to go with (I went with a Moby mains tap filter to remove flouride, chlorine & heavy metals). Simon/Louise were kind and helpful, and took the time to help me make the right decision (ie, not an RO).
Would highly reccomend!

14. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Your words truly mean a lot to Simon and I. Thanks so much. Have a lovely Christmas and Happy New Year. Lou

Bewertet mit 5 von 5 Sternen

Great personal service

Great personal service, a real pleasure to deal with. Couldn't be more helpful. Many thanks

10. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks very much David. We really appreciate your kind words. Simon & Lou

Bewertet mit 5 von 5 Sternen

Great product with brilliant reminders…

Great product with brilliant reminders and excellent customer service and advice.

10. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks so much Amanda. We appreciate your kind words. Have a lovely day. Simon & Lou

Bewertet mit 5 von 5 Sternen

Franke compatible filter fits perfectly…

Franke compatible filter fits perfectly at a fraction of the original price. I have bought from Fountain Filters before and will do so in the future.

10. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks so much John for those very kind words. Simon and I are so grateful. Look forward to serving you in the future. Lou

Bewertet mit 5 von 5 Sternen

Customer service excellent

I am yet to fit my new filter as it is part of a kitchen refurbishment but I would like to comment on the customer service. The product was dispatched via a well known delivery company however due to no fault of Simon and Louise it was delivered to the wrong address. I was asked by the delivery company to contact the sender as they needed to raise a complaint. The support I received from S & L was excellent and the filter was duly recovered and delivered to me within a few hours.
I will update my review when the filter is fitted however it looks like a substantial bit of kit and I have high hopes it will perform well
Update 14th April 2023
Filter has been in use for over a year now. Fitting was very straightforward and the entire kit of a very high quality. It is great to have filtered water that does not trickle slowly from the tap! Could not be more pleased.

10. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Ah yes, the wonders of courier adventures. So glad you received your filter and look forward to hearing what you think of it. Many thanks for your order. Simon and I are incredibly grateful to you. Lou

Bewertet mit 5 von 5 Sternen

Ordering filters can be complicated

Ordering filters can be complicated if you don't understand all the technical details. Too easy to buy the wrong filter.
Ordering from Fountain Filters takes away all the issues. They tell you exactly which filters are the best for you and they respond rapidly too.
Their products and prices are first class.

11. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

What a lovely review to read. Thanks so much John. Have a lovely day. Simon & Lou

Bewertet mit 5 von 5 Sternen

Good

Ordered o ring I got the size wrong contacted Simon even though it was more than the 14 days he replaced it no problem.Well impressed definitely use them again

8. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks very much for the kind feedback Colin. You'd be surprised how many people order the wrong sized o-ring! It's no problem to send out the correct one. Simon & Lou

Bewertet mit 5 von 5 Sternen

Great service, thank you!.

Bought a new washer for our metal Franke water filter housing.
Very fast postage. the washer was the correct one and stopped the leak, saving a lot of money! 5 stars.

14. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks so much for your kind words Sylvia. We were very happy that we could help you out. Simon & Lou

Bewertet mit 5 von 5 Sternen

I was after a mains whole house filter

I was after a mains whole house filter, I spoke to Simon who was very helpful in explaining what my options were, he was very generous with his time and was very knowledgeable, called him a couple times before the filter was installed to ask questions regarding the installation, Simon was was very helpful, the filter itself is of a very good quality and had made a noticeable difference, I really cannot fault fountain filters at all, very happy and satisfied, definitely a great company

6. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks so much. We really appreciate your feedback and custom. Have a lovely day.

Bewertet mit 5 von 5 Sternen

Family run service

All one would hope for from a family run business. They could not have been more helpful.
Big thanks.

16. September 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Apologies for not replying sooner. It's been busy. Your kind words mean the world to us. Have a lovely day.

Bewertet mit 5 von 5 Sternen

Always excellent service

Always excellent service over the many years I've owned a fountain filter. Only once there was a problem and it was dealt with quickly and efficiently. Thank you.

20. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks so much for supporting our small business and for writing such kind words. Have a lovely day. Simon & Lou.

Bewertet mit 5 von 5 Sternen

Excellent customer service .

Excellent customer service with ordering at competitive prices and a quick delivery. I have set up a six month reminder as in future to continue ordering my filter .

21. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thanks very much Mike. Really appreciate your feedback. Have a lovely day. Simon & Lou

Bewertet mit 5 von 5 Sternen

Great service

I sent for an oyster fluoride water filter on Monday and it arrived Wednesday morning it was very well packed, but when I was fitting it under the sink I came across a small problem. I had seen the video saying talk to us so I phoned Simon and Louise at fountain filters and Simon told me what I needed to do which I very much appreciated, they are so helpful and understanding the after sales service is second to none and the fluoride filters are brilliant. I have nothing but praise for Simon and Louise I would recommend fountain filters to anyone

16. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

Thank you for such wonderful feedback John. It's a pleasure to have you as one of our customers. Simon and Lou

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, pleasant, friendly and helpful staff. I made a mistake identifying my filter and they cheerfully sorted it out for me - no charge. I’ll be back for the next one in 6 months.

16. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Fountain Filters

A pleasure to help you out Mr Timms. Thanks for your lovely feedback. Simon & Lou

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