Pinnacle Surveyors Bewertungen 

307
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The surveyor- Dan is very professional. The report is very very detailed and clear. The suggestions from the surveyor are helpful as well. Well done! I am very satisfied with the service. Highly recom... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our buyer hired these guys re survey on our house. Very efficient and friendly on the phone arranging appointment and contacted two days before with exact time of arrival as they said they would. Th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Every now and then, dealing with a business representstives makes me feel happy and at ease. This was one of them. Their professional admin handling and even more professional staff, made the whole su... Mehr ansehen

Bewertet mit 1 von 5 Sternen

AVOID. Terrible company that double downs on errors. 6 bedroom HMO with 6 bed license (historically and current). Bought as a 6 bed clearly can be seen online. Had 1 front room with sofas in but value... Mehr ansehen

Unternehmensdetails

  1. Geprüfter Sachverständiger
  2. Immobiliensachverständiger
  3. Baugutachter
  4. Bausachverständiger

Vom Unternehmen geschrieben

Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

307 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 30 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(307)

72 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service from start to finish

Great service from start to finish, easy to book an appointment, surveyor was friendly and courteous, can’t complain would use again if required

7. September 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Mark

Thank you for your 5* review.

I am pleased to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Bewertet mit 5 von 5 Sternen

Quick and easy to arrange

Quick and easy to arrange, helpful staff, would recommend

5. September 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Miss Grove

Thank you for your 5* review. I am glad to hear you found the service to be easy, and thank you in advance for any recommendations.

Joe @ Pinnacle Surveyors

Bewertet mit 5 von 5 Sternen

First Class Service

Arrived on time, very friendly and knowledgeable.

26. August 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Gavin

Thanks for your 5* review.

I am glad to hear you are satisfied with the service we provided.

Joe @ Pinnacle

Bewertet mit 5 von 5 Sternen

Top recommendation

Staff on the phone made me
feel at ease as I’ve never had a survey before.Without the honest report I would have lost a lot of money,the surveyor called exactly when he said he would and I was given the opportunity to ask questions.I would certainly recommend this company, no let’s downs, no rudeness, very nice patient helpful people well done guys👍

23. August 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Lisa

Thank you for your 5* review.

I am pleased to hear that you are happy with service provided by the office staff and surveyor.

Joe @ Pinnacle

Bewertet mit 5 von 5 Sternen

Great experience

The booking part was so simple and I was given a choice of dates for the survey. I was then given a time slot a day or two before the survey was complete. The surveyor (Wayne McIntyre) was great, I had my little boy in the house at the time and it wasn’t a problem at all. He was kind and we got it all done fairly quick. I then got my results of the survey back incredibly quickly which meant I could push along the payback of Help to Buy loan with Target.

23. August 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Jenny

Thanks for your 5* review.

I am really pleased to hear you are happy with the whole service, I will let Wayne know about your review too.

Joe @ Pinnacle

Bewertet mit 4 von 5 Sternen

Good company, but pushed the timescales to the limit

Quality of survey and their customer service levels are really good.

Where I got let down was the timescales, the survey took a while to get booked in, and then it was 5 days before I received the report.
When receiving the report you get told the surveyor will call you to discuss further soon. It ended up a few weeks later.

4/5, due to timing issues.

20. August 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Robert

Thanks for your 4* review.

I am glad to hear that you are satisfied with the survey. Sorry to hear about your timescale issues - I have raised this with our management team who are putting steps in place to prevent this happening in future.

Joe @ Pinnacle

Bewertet mit 5 von 5 Sternen

Quick smooth and easy process

Quick smooth and easy process! Excellent value for money, surveyor arrived on time was in an out and report done within time frame as advised! Will defo recommend

19. August 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Sarah

Thanks for your 5* review.

I am really pleased to hear that you are happy with the service that we provided.

Joe @ Pinnacle

Bewertet mit 5 von 5 Sternen

Quick and easy process

Quick and easy process from receiving a call to book an appointment which was flexible to myself, to the appointment itself. Visiting surveyor was friendly and professional.

15. August 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi LD

Thanks for your 5* review.

I am glad to hear that you are happy with the service that was provided.

Joe @ Pinnacle

Bewertet mit 5 von 5 Sternen

Very professional and friendly service

Very professional and friendly service, happy with the valuation I requested. Andrew sleney who carried out the valuation was great and very efficient approachable. I had the valuation within 24 hours which was great! Thank you very much

10. August 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Shelly

Thanks for your 5* review.

I am glad to hear that you are happy with the service that was provided.

Joe @ Pinnacle

Bewertet mit 4 von 5 Sternen

Review

The valuation was affordable compared to some competitors and I received the results within 24 hours.

10. August 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Thank you for your review. I am glad to hear you are satisfied with the service.

Joe @ Pinnacle Surveyors

Bewertet mit 5 von 5 Sternen

Survey was really helpful

Survey was really helpful and surveyor explained to us in detail over the phone

21. Juli 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Lauren

Thanks for your 5* review. I am glad to hear you are happy with the service we provided.

Many thanks, Joe @ Pinnacle Surveyors

Bewertet mit 4 von 5 Sternen

Survey and valuation

I've used Pinnacle Surveyors before. Had to wait thus time for well over a week for the survey to be undertaken and then over a week to get the written report back. The survey was very comprehensive and was RAG rated for ease of understanding which was good. The valuation was also helpful as we had a feeling the house we're buying was over priced for the condition we could see it was in so the valuation took this into account. We have since renegotiated the asking price and are paying £8k less so well worth the price of the Report! We also know in detail now what all the issues are with the house, which aren't too bad but it's reassuring to know. The Surveyor did try and call me a few days after sending the report to answer any questions and left a message he would call back but never did, but to be fair I had his number so could have called him back if needed. Overall good service, would have liked it done quicker and the Report back quicker but guess it's reflective of the time of year. Would recommend and use again.

19. Juli 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Donna

Thank you for your 4* review. I am glad to hear you were happy with the report and managed to negotiate a discount on the back of it. I have passed your issues onto our Operations Manager so we can work to make sure this doesn't happen again.

Many thanks, Joe @ Pinnacle Surveyors

Bewertet mit 4 von 5 Sternen

Good communication

I paid for the survey a long time before it was carried out. However when it came to it there was good communication, a thorough report and the surveyor answered the questions I had on speaking a short time after. Although it would have been useful if the surveyor had the report at the time of the discussion an answer was forthcoming very swiftly after.

13. Juli 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Greg

Thanks for your review. I am sorry to hear that it took a long time for your survey to be carried out, although I am glad you are satisfied with the report.

Many thanks, Joe @ Pinnacle Surveyors

Bewertet mit 5 von 5 Sternen

Easy helpful efficient

The process was easy and straight forward. Always available on the phone if needed. Very efficient overall very pleased would use again

13. Juli 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Iveta

Thanks for the 5* review. I am really glad to hear you are happy with the service we provided.

Many thanks, Joe @ Pinnacle Surveyors

Bewertet mit 5 von 5 Sternen

Scheduled in promptly

Scheduled in promptly, kept up to date On progress.

7. Juli 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Katharine

Thanks for your 5* review. I am pleased to hear you are happy with the service we provided.

Kind regards, Joe @ Pinnacle Surveyors

Bewertet mit 5 von 5 Sternen

Fast, friendly and efficient

The surveyor arrived on time and helped walk through the process in a calm and friendly manner. Report came out in the exact period that they said

4. Juli 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Amit

Thanks for your 5* review. I am pleased to hear you are happy with the service we provided.

Kind regards, Joe @ Pinnacle Surveyors

Bewertet mit 5 von 5 Sternen

Great service from start to finish

Great service from start to finish. Their processes are really efficient and staff really friendly and informative. We had some delays in the house we were buying, they continued to contact the estate agent to get updates and try and book in the survey. When the purchase fell through they were able to then transfer it to the new property. The survey was thorough and the surveyor followed up with us to answer any questions

30. Juni 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Gemma

Thanks for your 5* review. I am please to hear you are satisfied with the service we provided.

Kind regards, Joe @ Pinnacle Surveyors

Bewertet mit 5 von 5 Sternen

Great service overall

Great service overall. The level 2 survey I ordered was very thorough and delivered well within the advertised time. The surveyor also contacted me after sending over the report to answer any questions.

29. Juni 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Aaron

Thanks for your 5* review. I am please to hear you are satisfied with the service we provided.

Kind regards, Joe @ Pinnacle Surveyors

Bewertet mit 5 von 5 Sternen

Great!

Quick and efficient. Very happy with the service we received.

22. Juni 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Good afternoon Dominic & Carol-Anne

Thank you very much for your review, I am glad to hear you are satisfied with the service we provided.

Joe @ Pinnacle Surveyors

Bewertet mit 5 von 5 Sternen

Professional and thorough survey…

Professional and thorough survey Conducted. Survey completed and report received promptly. Telephone call received to discuss report after a few days and all queries were dealt with. Very happy with service and highly recommended.

9. Juni 2022
Bewertung ohne vorherige Einladung
Pinnacle Surveyors-Logo

Antwort von Pinnacle Surveyors

Hi Hannah

Thanks for your 5* review - I am really glad to hear you are happy with the survey.

Joe @ Pinnacle Surveyors

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr