ETHAN HUEVAL was a very helpful and sympathetic representative. I received a massive estimated water bill of over £1,200 which shocked me as I am a 77 year old pensioner. He has put my mind to rest w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ethan was well spoken and efficient at changing name and address information on the account. He summarised the changes and gave me confidence that all was in order.
Unternehmen hat geantwortet
The operative was excellent. SES tecnology not for purpose. Website down the last few weekends. Will only take a meter reading up to 22nd of the month for a bill then raised at the end of the m... Mehr ansehen
Unternehmen hat geantwortet
There were many unresolved issues we had with the SES Business Water which were taking a long time to resolve. Monika Lagiewka was brought in to help. She managed to sort out quite complex issues to b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
SES Business Water provides water and wastewater services for businesses across England and Scotland. We put our customers at the heart of everything we do, and we strive to provide the highest quality of service to each and every one of them. Our team are there when you need them, and they are dedicated to ensuring that the products and services we offer meet the unique needs of the wide variety of businesses we work with.
Kontaktinformationen
London Road, RH1 2JH, Redhill, Vereinigtes Königreich
- 0203 750 9300
- query@sesbusinesswater.co.uk
- www.sesbusinesswater.co.uk
4,7
Hervorragend
423 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 70 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Ethan Heuvel was great
Ethan Heuvel was great, very helpful and informative, he was able to sort out my query quickly. Greatful
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your lovely feedback. We're delighted to hear that Ethan was so helpful and informative, and that he was able to resolve your query quickly. We'll be sure to share your kind words with him – he'll be pleased to know his efforts made a positive difference. Thank you for choosing SES Business Water, and we look forward to helping you again in the future.
Helpful and informative and to the point
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind review. We're pleased to hear that you found our service helpful, informative and straightforward. We always aim to provide clear, useful advice, so it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future.
Ethan Heuvel was very friendly on the…
Ethan Heuvel was very friendly on the phone and dealt with my query with impeccable timing and accuracy as promised. a true value member for SES business water
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your wonderful feedback. We're delighted to hear that Ethan provided such a friendly and efficient service, and that he was able to resolve your query accurately and within the promised timescale. We'll be sure to pass your kind comments on to him – I'm sure he'll really appreciate them. Thank you for choosing SES Business Water, and we look forward to supporting you again in the future.
I struggled to understand your employee…
I struggled to understand your employee as it appears his first lanuage may not have been English. He was however polite and seemed willing to assist. I can only hope that he understood my request and will progress my application for a water supply.
Update. After posting the review my issues were dealt with promptly and with satisfaction. Hopefully other people will find better experience following this.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback.
We're sorry to hear you found it difficult to understand our colleague, but we appreciate your kind comments about his politeness and willingness to help. We can reassure you that he understood your request, as following your call he emailed you the relevant change of tenancy form needed to progress your water supply application.
We can also confirm that we've since received a meter reading and your new account has now been opened. If you're happy that your query has been fully resolved, we would really appreciate it if you would consider updating your review to reflect the outcome.
Thank you again for taking the time to share your experience.
The company has effective communication and very professional.
The company has effective communication skills and is transparent. Above all the company is simply professional.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind review. We really appreciate you taking the time to share your experience. It's wonderful to hear that you found our communication to be clear and transparent, and that our professionalism stood out. Providing a reliable and positive experience for our clients is always our priority, and your feedback means a great deal to our team. We look forward to working with you again in the future.
It was easy to send a message to SES…
It was easy to send a message to SES Business Water via their website. Charne got back to me the next day and handled my query.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're pleased to hear that you found it easy to contact us through our website and that Charne was able to respond promptly and assist with your query. We appreciate you taking the time to share your experience.
Ethan Heuvel - Excellent customer service.
Ethan Heuvel was very efficient and kept me informed during the telephone conversation of the processes he was working through to resolve our query.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your positive feedback. We’re pleased to hear that Ethan was efficient and kept you informed throughout the call while working to resolve your query. We appreciate your kind words and will be sure to share your feedback with him.
Zayaan was very helpful and sent me the…
Zayaan was very helpful and sent me the invoice I needed straight away without any problem. I am confident that my issue will be resolved. Thank you so much, Zayaan.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're delighted to hear that Zayaan was able to assist you promptly and provide the invoice you needed. We appreciate your confidence in us and look forward to resolving your issue as quickly as possible.
Ethan Heuvel was amazing and helped me…
Ethan Heuvel was amazing and helped me out to close my account
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind review. We're delighted to hear that Ethan Heuvel provided such excellent support and helped you close your account smoothly. We'll be sure to pass on your feedback to Ethan. We really appreciate your comments and wish you all the best for the future.
Antwort von SES Business Water
Thank you for your kind review. We're delighted to hear you found our service very helpful. We really appreciate your feedback and look forward to assisting you again in the future.
Zaakira was very polite and helpful…
Zaakira was very polite and helpful with correcting our company name/billing details.
Thank you :-)
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind review. We're pleased Zaakira was able to assist with updating your company name and billing details. We appreciate your feedback and look forward to helping you again in the future.
The attitude was really nice
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your lovely feedback. We're pleased to hear that you had such a positive experience and that our team's friendly attitude made a difference. We truly appreciate your support and look forward to assisting you again.
Ethan is very prompt in assisting us to…
Ethan is very prompt in assisting us to resolve the issue.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're delighted to hear that Ethan was able to assist you promptly in resolving the issue. We appreciate your support and look forward to helping you again in the future.
Good service
Good service, very pleased with the help received
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind review. We're delighted to hear you were pleased with the service and the help you received. We appreciate your feedback and look forward to assisting you again in the future.
I was very happy to speak to Erenay
I was very happy to speak to Erenay, who responded to my query promptly. She was very polite and helpful.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're delighted to hear that Erenay responded promptly and provided you with polite and helpful service. We truly appreciate you taking the time to share your experience.
Excellent customer services!
Excellent customer services!
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you so much for your kind words! We're delighted to hear you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again.
Zayaan Gafieldien was very helpful and…
Zayaan Gafieldien was very helpful and friendly and solved my problem efficiently.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're delighted to hear that Zayaan was helpful, friendly, and resolved your issue efficiently. We'll be sure to share your comments with him—they'll be greatly appreciated.
Five Stars
The chap I spoke to, Ethan Heuvel, was extremely helpful and polite.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're delighted to hear that Ethan was extremely helpful and polite. We'll be sure to pass your comments on to him—they'll be greatly appreciated.
Great Customer Service
The customer service adviser who I spoke with was very helpful as well as being professional and knowledgeable in answering my query.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're delighted to hear that our adviser was helpful, professional, and knowledgeable in assisting with your query. We really appreciate you taking the time to share your experience.
Customer change.
Raaiqhah Parsons responded with helpful emails which resulted in a satisfactory conclusion within a reasonable time frame.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We’re pleased to hear that Raaiqhah Parsons was able to assist you effectively and that your query was resolved satisfactorily within a reasonable timeframe. We really appreciate you taking the time to share your experience.
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