ETHAN HUEVAL was a very helpful and sympathetic representative. I received a massive estimated water bill of over £1,200 which shocked me as I am a 77 year old pensioner. He has put my mind to rest w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ethan was well spoken and efficient at changing name and address information on the account. He summarised the changes and gave me confidence that all was in order.
Unternehmen hat geantwortet
The operative was excellent. SES tecnology not for purpose. Website down the last few weekends. Will only take a meter reading up to 22nd of the month for a bill then raised at the end of the m... Mehr ansehen
Unternehmen hat geantwortet
There were many unresolved issues we had with the SES Business Water which were taking a long time to resolve. Monika Lagiewka was brought in to help. She managed to sort out quite complex issues to b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
SES Business Water provides water and wastewater services for businesses across England and Scotland. We put our customers at the heart of everything we do, and we strive to provide the highest quality of service to each and every one of them. Our team are there when you need them, and they are dedicated to ensuring that the products and services we offer meet the unique needs of the wide variety of businesses we work with.
Kontaktinformationen
London Road, RH1 2JH, Redhill, Vereinigtes Königreich
- 0203 750 9300
- query@sesbusinesswater.co.uk
- www.sesbusinesswater.co.uk
4,7
Hervorragend
425 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 70 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Great Customer Service
The customer service adviser who I spoke with was very helpful as well as being professional and knowledgeable in answering my query.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're delighted to hear that our adviser was helpful, professional, and knowledgeable in assisting with your query. We really appreciate you taking the time to share your experience.
Customer change.
Raaiqhah Parsons responded with helpful emails which resulted in a satisfactory conclusion within a reasonable time frame.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We’re pleased to hear that Raaiqhah Parsons was able to assist you effectively and that your query was resolved satisfactorily within a reasonable timeframe. We really appreciate you taking the time to share your experience.
Helpful staff and clear instructions.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We’re glad you found our staff helpful and the instructions clear. We really appreciate you taking the time to share your experience.
Very polite and helpful
Very polite and helpful. I went down the wrong avenue and they sorted it for me. Easy
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We’re really pleased we could help get things back on track and make the process easy for you. If you ever need anything else, please don’t hesitate to get in touch.
Helpful and understanding
I spoke to Shailin Adams who was as helpful as he could be given that I am not named on the account as I was calling from the Accounts Payable department to verify SES's Bank details to set the account up. Shailin also advised on what could be done to enable me to speak to Customer Services without any restriction going forward.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your detailed feedback.
We’re pleased to hear that Shailin Adams was able to assist you as much as possible, particularly given the account access limitations. It’s great to know he provided clear guidance on verifying the bank details and advised on the steps to help ensure smoother communication with our Customer Services team going forward.
We appreciate you taking the time to share your experience and will be sure to pass your comments on.
When I ask for items I am always…
When I ask for items I am always provided them timeously and pleasantly.
Thank you Thandolwethu Lonzi who assist this time.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback.
We’re delighted to hear that your requests are always handled promptly and pleasantly. We’ll be sure to pass on your appreciation to Thandolwethu Lonzi, who will be pleased to know their assistance made a positive impression.
We truly value your support and look forward to continuing to assist you.
Ethan was great and very helpful.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind words! We're really glad to hear that Ethan was able to help and provide a great experience. We’ll be sure to pass your feedback on to him. We appreciate you taking the time to share this.
Good outcome to call
Ethan was polite and very helpful. There was a lot of background noise which made it hard to hear and understand the conversation despite his best efforts to try and reduce it.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you so much for your kind review.
We’re delighted to hear that your move over to us went smoothly and that you found the process informative and easy to follow. It’s especially lovely to see Hayley recognised for her support – we’ll be sure to pass on your kind words to her and the wider team.
Shailin Adams was very helpful with his…
Shailin Adams was very helpful with his service very happy and friendly
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you so much for your kind review.
We’re delighted to hear that your move over to us went smoothly and that you found the process informative and easy to follow. It’s especially lovely to see Hayley recognised for her support – we’ll be sure to pass on your kind words to her and the wider team.
Great Service
We have just moved over to SES Business Water and I can not recommend them highly enough. They have been informative throughout the switch over and very pleasant to deal with, especially Hayley the Team Supervisor.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you so much for your kind review.
We’re delighted to hear that your move over to us went smoothly and that you found the process informative and easy to follow. It’s especially lovely to see Hayley recognised for her support – we’ll be sure to pass on your kind words to her and the wider team.
Sahaiilin Adams was very efficient
Sahaiilin Adams was very efficient, good listener and on the ball! Thank you..😎
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for taking the time to leave us a review.
We are delighted to hear that Sahaiilin was able to assist you with all of your questions. Providing helpful, efficient, and friendly service is something we strive for, so it is wonderful to know that Thandolwethu delivered a positive experience.
We will be sure to pass your kind feedback on to Sahaiilin.
Antwort von SES Business Water
We are delighted to hear that you received excellent service. Providing a high standard of customer care is very important to us, and it is always rewarding to receive such positive feedback.
Thandolwethu Lonzi was very efficient…
Thandolwethu Lonzi was very efficient and dealt with the matter in a very professional way.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for taking the time to leave us a review.
We are delighted to hear that Thandolwethu was able to assist you with all of your questions. Providing helpful, efficient, and friendly service is something we strive for, so it is wonderful to know that Thandolwethu delivered a positive experience.
We will be sure to pass your kind feedback on to Thandolwethu.
I often have reason to call as I manage…
I often have reason to call as I manage multiple account s with yourselves, Dayuun is always patient and through and endeavour's to bring solutions, even if he can't fix it himself he takes ownership of the issue and works with your internal teams until resolved, without constant prodding from myself. I really appreciate the drive and commitment to excellent customer service.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for taking the time to share your feedback.
We're delighted to hear about your positive experience with Dayuun. Providing proactive, reliable support is something we strive for, and it's wonderful to know that his patience, dedication, and sense of ownership have made such a difference when managing your accounts.
We'll be sure to pass your kind comments on to Dayuun and the wider team. Recognition like this means a great deal, and we're grateful for the opportunity to support you.
Excellent service
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for taking the time to leave us a review.
We are delighted to hear that you received excellent service. Providing a high standard of customer care is very important to us, and it is always rewarding to receive such positive feedback.
The telephone call was answered…
The telephone call was answered straightaway, Ethan was very helpful and answered all my questions
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for taking the time to leave us a review.
We are delighted to hear that your call was answered promptly and that Ethan was able to assist you with all of your questions. Providing helpful, efficient, and friendly service is something we strive for, so it is wonderful to know that Ethan delivered a positive experience.
We will be sure to pass your kind feedback on to Ethan, who will be pleased to hear that his assistance was appreciated.
Perfect example of a quick query resolution.
This is the first time that I have called with a query and found Dayyaan Wentzel extremely helpful. When I left the call, I was confident that with her knowledge, she was was able to extract the details from myself, providing the information I required quickly and clearly. An absolute pleasure to speak to. Thank you.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that your first experience contacting us was such a positive one and that Dayyaan Wentzel was able to assist you so effectively. It is particularly pleasing to know that he took the time to understand your query, provided the information you needed clearly and promptly, and left you feeling confident that everything had been handled correctly.
We pride ourselves on delivering knowledgeable and customer-focused service, and your feedback is a great reflection of this. We will be sure to share your kind words with Dayyaan, who will be delighted to receive your recognition.
He was very professional and dealt with…
He was very professional and dealt with my query very quickly and reassured me that I will receive an account details very soon. He was brilliant
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for taking the time to share your feedback.
We are delighted to hear about your positive experience and that our colleague was able to assist you professionally and efficiently. It is great to know that your query was dealt with quickly and that you were reassured regarding the receipt of your account details.
We will be sure to pass on your kind comments, and we are pleased that you found the service provided to be so helpful.
Query answered clearly and…
Query answered clearly and professionally by Jaden
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for taking the time to leave us a review.
We are pleased to hear that Jaden answered your query clearly and professionally. Providing helpful, accurate, and efficient customer service is very important to us, so it is wonderful to know that Jaden delivered a positive experience.
We will be sure to pass your feedback on to Jaden, who will be delighted to receive your recognition.
I would like to leave positive feedback…
I would like to leave positive feedback for Erenay from SES Business Water customer service.
Erenay was professional, helpful, and responsive throughout the process. She communicated clearly, answered my questions promptly, and made sure my queries were handled efficiently. I appreciated her support and the time she took to assist me.
Thank you, Erenay, for your excellent customer service.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for taking the time to leave such wonderful feedback.
We are delighted to hear about your positive experience with Erenay and that she was able to provide professional, helpful, and responsive support throughout the process. Delivering clear communication and efficient service is something we strive for, and it's great to know that Erenay took the time to answer your questions and ensure your queries were handled effectively.
Your kind words will be shared with Erenay and the wider team, as recognition like this means a great deal to us.
Thank you again for choosing SES Business Water and for sharing your experience.
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