Amber Electric Bewertungen 

Perhaps it's not really helpful...but how about Amber does something about grey days...we've had or share since we added a battery over a month ago !
Even then, AMBER has managed to keep our bill down to about $76...perhaps we should change over to BRIGHT rather than just amber ?? :)
OR have you already "got an app for that" ?
On the brighter side, I've never experienced such a trouble-free change-over when we went to AMBER...everything was done for us and still is !

I don't mind Amber but they should fire the team that design the algo for smartshift. It's the stupidest algo. It would import power at 29c at night to power my house when my battery is near full (what's the point of having a battery?). Or send power to the grid at 1c while my battery is near empty.

Best costumer service that stays aligned with the current times, the price was by far the best and I regret leaving once and coming back now because tracking how I use my energy has never been better to use in an app like Amber. I wish our workplace had the same app as Amber. Their communication with their clients it’s spotless.

The staff at Amber Electric have always replied to my emails in a very reasonable time. They have been very professional and know there product very well and have solved any problems within a very short time frame.

I'm new at Amber, so not very experienced with them yet. The instruction instructions are clear and my minor issues was resolved very quickly once I explained my micro inverter set-up. Hopefully the smart switch default settings will handle my battery storage and make enough credits to help pay off my solar & battery set-up

I booked a call back to discuss their services however, my phone automatically blocks spam numbers. I called and spoke to Amber who acknowledged alot of people have the same issue.
The agent who was supposed to call me called Sam was made aware of the issue then proceeded to try calling me from the same blocked number clearly he's not real bright.
I then got a message from a mobile number to which I responded advising to use a different number or mobile.
This morning again I get an email telling me to unblock the service which can't be done.
I replied back to use the mobile then to no avail.
Looks like I will find another service.
Very amateurish!

Amber is Fantastic to get along with and i would recommend them to anyone

Great service

After a very rocky start in October 2025, when I joined Amber, they appear to have fixed their Customer Service problems and have invested in appropriate hiring and training that has resulted in responsive and empathic communications. Well done Amber.

Friendly technician approached the work with professionalism and integrity.
Thank you.

My power bill costs doubled, if your wondering is it worth signing up please don’t it’s a complete waste of time and very very expensive.

We were very apprehensive when we first approached Amber to be our electricity suppliers. They were very open, listened to our concerns and provided accurate, honest answers to our questions. I rate them very highly.

I've previously written a review for Amber, where I rated them very highly, with a caveat on response times to support queries.
I recently had a problem with my configuration, so I contacted Amber with a "please help as soon as you can" and I am very pleased to say that they got back to me in a couple of hours and fixed the problem quickly. This is a great service improvement, so thanks to the Amber team and clearly reflects the increase in staffing. Well done!

We have both solar panels and a battery and so it made sense to look at Amber's wholesale pricing model. Without the battery switching suppliers would be less attractive. Comparing what our electricity service costs with Amber with what we would have paid with our previous energy retailer, we found that we had saved about 33% over the past year. We did not initially consider Amber's VPP option, but with the latest updates to the way that operates we have increased our battery capacity and have now switched to the Amber smart VPP system. It is still too early to see how that compares. But the decision was prompted by our experience of Amber's ever improving level of customer service, something we never experienced with our previous supplier.

Great company, committed to ongoing improvements and you feel like you’re part of something.

I recently signed up with Amber, I accidentally put in the wrong email address, a quick email to support problem fixed, was very impressed how quickly it was sorted, now will have to wait and see if it lives up to the hype,

Trying to ring Amber is a nightmare- I suggest you email them. I had a request and emailed the company - they answered within 24hrs. We have several emails sent between us. Caha was fantastic understanding and was there to help us. I’ve been with Amber for about 12 months. And am a satisfied customer

Choosing Amber Electric was definitely the right decision for me. Being part of the V2G trial has made it even better. I no longer have high electricity bills, and most of the time I actually receive credits on my account instead. It's been a fantastic experience, and I'm really happy with the savings and the way the system works.

I have been with Amber electric for a couple of years now and absolutely couldn’t be happier. If you’re looking for a new electricity company do yourself a favour and give Amber a go you won’t regret it

We've been with Amber for over 12 months now and it's a great energy provider that fits our circumstances, anyone with solar, battery and EV combination, I'd say it's a no brainer but would also work in other situations, you just have to do your homework and see if it is right for, we have moved our EV charger from one property to another, changed EV's and added extra batteries. All these changes need adjustment to how your property is managed and whilst it takes a bit of time, the crew at Amber have always been able to assist and very helpful. Don't be put off by the long wait on the phone, these guys are really busy.