A good experience, helpful and quick response. The item I ordered was out if stock but they recommended a replacement by the same manufacturer at a good price. I also got to choose a date for deliv... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was sent the wrong model. Almost but not quite identical to the one that I orders. However, the response times on emails is very impressive. A replacement was arranged almost immediately and deliver... Mehr ansehen
Unternehmen hat geantwortet
We ordered a TV as our one finally gave up! I ordered in the evening of a Wednesday and the TV arrived on the Friday - excellent service! The price was very competitive and Smiths were incredibly ea... Mehr ansehen
Unternehmen hat geantwortet
My TV was delivered smashed. However, Smiths were fabulous arranged return and a replacement in no time. The communication was quick and helpful. Great company to deal with. Thank you.... New Tv is fa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Smiths TV is a family run business that has been established over 100 years. We sell online on our award winning website www.smithstv.co.uk and in our four showrooms across the North West. We sell specialise in TV, Home Entertainment and Domestic Appliances. We stock most of the leading brands in these categories including Panasonic, Samsung, Bosch, Hotpoint, Neff, Miele, Sonos as well as many other manufacturers. We pride ourselves on our customer service and our price match guarantee. This means you can get the service of a family run business at internet prices. Visit www.smithstv.co.uk now!
Kontaktinformationen
114 Manchester Road, PR9 9BJ, Southport, Vereinigtes Königreich
- 01704 531854
- sales@smithstv.co.uk
- smithstv.co.uk
4,6
Hervorragend
2894 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 44 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Went in by chance to ask about…
Went in by chance to ask about integrated fridge freezer after visiting currys and not too happy with the rushed advice and attitude of advisor.
So pleased we called to Smiths. Apologies, I cant remember the name of the person who helped us but he showed us some options within the price range we wanted. Booked someone to come and have a look at whether we needed a 70/30 split as we didnt know. Neil and his brother les came along a few days later. Measured up and we ordered our item there and then. They came back in around 5 or 6 days with fridgefreezer..removed old, helped me clean area and fitted new one all within about 45mins to an hour. All perfect 👌 skilled work. Removed old freezer no hassle. Smiths matched currys for fitting and removal and I have to say everything about the experience was so smooth and hassle free. Id most definately reccommend Smiths. We tend to use these big companies who do not deliver that personal touch. Smiths certainly did. Everything was done quickly, professionally and efficiently. A big thankyou
9. September 2026
Antwort von Smiths TV
Thank you so much for taking the time to leave such a wonderful review. We're absolutely delighted to hear that your experience with Smiths TV was such a positive one from start to finish.
It's great to know that our team were able to provide the advice and guidance you needed to find the right integrated fridge freezer, and we're especially pleased that Neil and Les were able to help with the measuring, installation and removal of your old appliance. We'll be sure to pass on your kind words to them.
We pride ourselves on offering honest advice, professional service and that personal touch which can sometimes be missing elsewhere, so it's fantastic to hear that this made such a difference to your experience.
Thank you for choosing Smiths TV and for recommending us. Your support means a great deal to our family business, and we hope to be able to help you again in the future.
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Good customer service
Good customer service, relatively easy to speak with a human if you need to. Quality product at reasonable prices.
5. September 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Marc is always so helpful and full of…
Marc is always so helpful and full of good advice. Nothing is too much trouble and always has a friendly attitude.
11. September 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Antwort von Smiths TV
Thank you for your feedback. We're sorry to hear that the delivery took longer than expected, but we're delighted that our delivery team made a positive impression.
We always aim to provide a friendly, helpful service from start to finish, and it's great to hear that this came across on the day. We're also taking your comments about the delivery time on board as we continuously look for ways to improve our service.
Thank you for choosing Smiths TV, and we hope to serve you again in the future.
Fast delivery
Fast delivery, arrived not damaged. Perfect job, would definitely recommend. Got a solid deal on the TV on sale. Would glady do business again.
2. September 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Top Rate Retail Company
Offered me an alternative tv at a very competitive price. Delivered when scheduled to arrive. Overall an excellent company to deal with.
3. September 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Great Experience
Good price on the product, next day delivery even though ordered mid afternoon and tv packaging in good condition no marks on the TV
3. September 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
They have good offers
3. September 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Great service
Didn't have the model I ordered, offered me the latest model for a really good price. TV delivered within days on the day I requested.
2. September 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Local firm makes a difference.
3rd time I have bought a TV from this company. They have always been very helpful and delivered good service. Also very competitive pricing. Local firm makes all the difference.
8. September 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Mark from Smith’s was very…
Mark from Smith’s was very professional, helpful, and certainly knows his products. Our experience in the store was great and the follow up service was great thanks to Neil. Totally focused and professional in terms of the installation and advice re the Fridge freezer. We have used Smiths over the years and have never been disappointed. Thank you.
9. September 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Slow delivery
Slow delivery. Until now not heard from anything from Smith TV. Order after 20 days still not received my Bosch cooker.
21. August 2026
Antwort von Smiths TV
We're sorry to hear you're disappointed with the delivery timescale. As advised at the time of ordering, this Bosch cooker was a special-order item that had to be ordered directly from the supplier. We emailed you to confirm this and to explain that we were awaiting a delivery date from Bosch.
We have since received an update from Bosch confirming that the item is due to arrive with us on Thursday, and we have emailed you to keep you informed of this latest progress.
We completely understand that the wait has been longer than expected and apologise for the inconvenience caused. Unfortunately, as this is a special-order product, we are reliant on Bosch's stock availability and delivery schedules. As soon as the cooker arrives with us, we will be in touch immediately to arrange delivery.
Thank you for your patience and understanding.
A relatively acceptable experience
A relatively acceptable experience, however flooding me with emails about other products was excessive.
13. August 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
My purchases were dealt with by Mark…
My purchases were dealt with by Mark Rimmer. He was professional, friendly and informative about the products.
He was helpful in negotiating a price for three products and the price was very competitive.
Mark arranged the delivery date to coincide with my requirements.
The two staff who delivered the goods were polite and considerate.
28. August 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Been a customer for well over 20 years
Been a customer for well over 20 years. Great customer service. Mark Rimmer always accommodated my requests. Highly recommend this company!
25. August 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Excellent price and service
19. August 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
Great service in store and the fitters…
Great service in store and the fitters were excellent
28. August 2026
Antwort von Smiths TV
Thank you so much for your kind words and for choosing Smiths TV. We truly appreciate your support and look forward to welcoming you back soon!
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