A good experience, helpful and quick response. The item I ordered was out if stock but they recommended a replacement by the same manufacturer at a good price. I also got to choose a date for deliv... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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A good experience, helpful and quick response. The item I ordered was out if stock but they recommended a replacement by the same manufacturer at a good price. I also got to choose a date for deliv... Mehr ansehen
Unternehmen hat geantwortet
I was sent the wrong model. Almost but not quite identical to the one that I orders. However, the response times on emails is very impressive. A replacement was arranged almost immediately and deliver... Mehr ansehen
Unternehmen hat geantwortet
We ordered a TV as our one finally gave up! I ordered in the evening of a Wednesday and the TV arrived on the Friday - excellent service! The price was very competitive and Smiths were incredibly ea... Mehr ansehen
Unternehmen hat geantwortet
My TV was delivered smashed. However, Smiths were fabulous arranged return and a replacement in no time. The communication was quick and helpful. Great company to deal with. Thank you.... New Tv is fa... Mehr ansehen
Unternehmen hat geantwortet
Smiths TV is a family run business that has been established over 100 years. We sell online on our award winning website www.smithstv.co.uk and in our four showrooms across the North West. We sell specialise in TV, Home Entertainment and Domestic Appliances. We stock most of the leading brands in these categories including Panasonic, Samsung, Bosch, Hotpoint, Neff, Miele, Sonos as well as many other manufacturers. We pride ourselves on our customer service and our price match guarantee. This means you can get the service of a family run business at internet prices. Visit www.smithstv.co.uk now!
114 Manchester Road, PR9 9BJ, Southport, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 43 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The price was competitive. But they failed to deliver my order. I've order a dishwasher two weeks ago - it was stated as in stock with their supplier. Now after two weeks they told me they don't know when they might get it so the delivery date is completely unknown. I had to ask for a refund as this is unacceptable. I would appreciate if they don't give false hope to their customers and rather list it as back order or out of stock instead of giving an impression that they are able to deliver stuff within couple of days.
Still haven’t received my order! No telephone number to speak to someone in customer services. Tried the online chat it wasn’t working, emailed customer services, a week later still no reply. Online chat now working, messaged two consecutive days, still no response. Left an email address and phone number, no excuses for anyone not to call. I wouldn’t mind so much if I knew what was going on. Although the gas hob is a good price, it would put me off ordering anything else if it’s so difficult to speak to anyone.
This Ninja creami was not avaliable anywhere. Not even on amazon. But i found it with Smiths TV. Very pleased!
Delivery arrived on time. And the product is great!

Antwort von Smiths TV
Good value and efficient service, keeping me informed of the progress of my order.

Antwort von Smiths TV
We saved a considerable amount of money after finding Smith’s online. Delivery arrived promptly on the date promised. Would definitely shop there again.

Antwort von Smiths TV
Purchased a shark upright vacuum cleaner, after payment we had an email saying we will email you to advice a delivery date, 8 days later and still waiting for an email to inform us of a delivery. Opened up a complaint in PayPal. Absolute shambles of a business. Not happy
Delivered very quick, love the tv and the cash back promo made it an even better deal. Thank you

Antwort von Smiths TV
Customer of many years so have great confidence in Smiths. Andy in Formby can always be relied upon - wouldn,t think of looking elsewhere. This view shared by so many people in Formby.

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Top notch service, advice and customer care.
Had a couple of minor issues which were addressed promptly and efficiently.
Have shopped with Smiths before and will continue to do so. Highly recommend. Thank you.

Antwort von Smiths TV
Great price, fast delivery with great communication and easy to contact on the phone (I had a couple of questions before making the purchase). Very happy with the service from Smiths, and my new TV.

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Mark was extremely professional and very helpful in showing and explaining to me the different tv's available.
I have purchased items before from the shop, and always found them to be extremely knowledgeable.

Antwort von Smiths TV
Timely arrival of correct goods, not damaged in any way, great quality product and no issues

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We have experience of smiths before we purchased a waching machine a dryer and a large fridge freezer the year before ao we kbew what to expect..Polite professional sales advisor. The goods came and were fitted very professionally. Thankyou

Antwort von Smiths TV
The reason of giving it two stars is I ordered my television on the 18th of last month and I am still waiting for my television to arrive. I hope it comes soon as I'm looking forward to having a new TV. I'm just wait and hope
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