A good experience, helpful and quick response. The item I ordered was out if stock but they recommended a replacement by the same manufacturer at a good price. I also got to choose a date for deliv... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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A good experience, helpful and quick response. The item I ordered was out if stock but they recommended a replacement by the same manufacturer at a good price. I also got to choose a date for deliv... Mehr ansehen
Unternehmen hat geantwortet
I was sent the wrong model. Almost but not quite identical to the one that I orders. However, the response times on emails is very impressive. A replacement was arranged almost immediately and deliver... Mehr ansehen
Unternehmen hat geantwortet
We ordered a TV as our one finally gave up! I ordered in the evening of a Wednesday and the TV arrived on the Friday - excellent service! The price was very competitive and Smiths were incredibly ea... Mehr ansehen
Unternehmen hat geantwortet
My TV was delivered smashed. However, Smiths were fabulous arranged return and a replacement in no time. The communication was quick and helpful. Great company to deal with. Thank you.... New Tv is fa... Mehr ansehen
Unternehmen hat geantwortet
Smiths TV is a family run business that has been established over 100 years. We sell online on our award winning website www.smithstv.co.uk and in our four showrooms across the North West. We sell specialise in TV, Home Entertainment and Domestic Appliances. We stock most of the leading brands in these categories including Panasonic, Samsung, Bosch, Hotpoint, Neff, Miele, Sonos as well as many other manufacturers. We pride ourselves on our customer service and our price match guarantee. This means you can get the service of a family run business at internet prices. Visit www.smithstv.co.uk now!
114 Manchester Road, PR9 9BJ, Southport, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 43 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful staff who kept me updated re delivery and installation etc

Antwort von Smiths TV
Purchase the item only to be told afterwards that they did not have it in stock and it would be ordered in and I would receive an email when my item had been delivered. However this email never came.
Can we please have an urgent update on the order we placed for a Neff built-in oven on 13th June 2026? (Name on the order: Mr Green).
After chasing a delivery date, we were told the item is a special order with no confirmed date. However, we have since contacted Neff directly, and they confirmed new stock is arriving at their warehouse at the beginning of July.
Could you please confirm if any of this incoming stock is allocated to our order? It has been 16 days since we ordered, and we still have no delivery timeline. This is incredibly frustrating as we have kitchen fitters booked to arrive in a week's time.
Please can we have a direct answer?
unbiased help and advice.
delivered and set up on the day/time arranged.

Antwort von Smiths TV
Always fantastic customer service from Smiths TV from start to finish. Superb choice of products on the website and easy to navigate round. Item was ordered Monday pm and was delivered/fitted Wednesday am by the lovely, friendly and courteous Neil. He sent me a text prior to his arrival to let me know when he was likely to turn up. I have purchased from this company several times now and quite frankly, wouldn't go anywhere else......HIGHLY RECOMMENDED! Thank you Smiths TV and Neil! 😊

Antwort von Smiths TV
Excellent and helpful service. Formby and Southport shop staff very helpful. As well as the web team. Did miss not being able to pop into Ainsdale shop. Products excellent pricing. Delivery as planned and on time . Good to support a local business. Usual top service

Antwort von Smiths TV
Fantastic experience all round would use again.. thanks

Antwort von Smiths TV
I ordered a shark fan today for next day delivery. I've just been informed due to there system not up loading properly i won't be getting my order yet i received a confirmation email stating delivery for tomorrow It wasn't actually in stock. Took my payment though. I'm not prepared to wait like there expecting me to. I placed my order at 10am this morning. Its now gone 5 o'clock. All of a sudden its not available. Not happy at all.
Ordering our chosen TV was made more pleasant by Smiths actually having it in stock in early December for a great price... and then allowing us to choose our delivery date precisely later in the month. Everything went smoothly, was packaged well, and they chose a very good courier partner to deliver to us on time and extremely courteously. Recommended!

Antwort von Smiths TV
Great price, fast specified delivery date and phone call when 30mins away. Great service and product

Antwort von Smiths TV
I purchased TV online from the SMITHS website after selecting a short list and comparing the various features over a period of two days.
I appreciated the site features that made this possible simply.
When I was happy with my selection, and went to order and pay, and I was filling in the delivery address, I received an error message saying that my postcode was not covered.
Using the contact details, I enquired if I was able to have it delivered to my brother in laws address, and was informed that my own post code should be covered, and to retry.
Upon returning to the delivery page, the glitch had indeed sorted itself, and I was able to complete the transaction.
I was most pleased that the TV - an LG 50 inch, was delivered early the next day, and I was able to set it all up quickly in time to watch it in the evening.
In the time I was comparing on the Smith website, I also compared prices on competitors, and found the Smiths price was not beaten, and that the delivery was quicker than offered elsewhere.
I was pleased with my choice, and found the service from Smith first class, and better than other larger chains.

Antwort von Smiths TV
Helpful staff,done what they said they would do, called me to say item was ready, picked it up, excellent, from start to finish,and a great price.

Antwort von Smiths TV
Professional service quality item
Delivery on agreed date

Antwort von Smiths TV
Great price, speedy delivery. Couriers handled the item with care. And the TV is stunning!! Very happy customer.

Antwort von Smiths TV
Best price online for Extractor fan. Much better price than all main electrical stores I researched.
I was Kept well informed of delivery status as it was coming straight from supplier.

Antwort von Smiths TV
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