UpCloud Bewertungen 158

The customer service is the worst ever I experienced in all my life. I describe my issue and asked for more information about their services. All I get is an 'OK' and break... When I asked for more information and asked them if it's a robot service I got links and even more links to take me to their website.
Pooja didn't answer my questions instead of transferred me to three other assistants but my question never been answered. I continued to ask Pooja when he came up after his 'OK' with an 'OMG' answer. I felt like he has no idea what type of services they are selling.

Instead of providing value to me they restricted my account and demanded a $10 ransom. So I switched to vult.com and they gave me $50 credit to join them. Thank you upcloud for making stupid rules so i was able to find a better provider.

The service is amazing we are making a entrepreneurship project for videoclips and photography production portfolio and we are thinking about migrate our small data lake from the other server to upcloud servers because the fastest ssd storage technology is amazing

I found this ambitious post where they claim beating DigitalOcean.
Sure I thought, let's give them a try. Promo I got gave me +$25 in trial mode. But hold on! What is this? "Trial mode puts several restrictions ...".
One of the restrictions is that you can get only the weakest instance, which won't give you the ability to put their claims on the test - not without paying $10 upfront just to get restrictions lifted.

Oh, just to warn you, if you ignore/miss this fact, when your trial is over they'll also delete all your data.

Anyhow, you don't get to use this silly promo credit (unless you pay).

Even if this is a legitimate company, they have a ridiculous business plan and policy.

Peccato per i Server perché sono ottimi, ma facendo media con il loro servizio sono del tutto insufficienti. Non danno nessun tipo di assistenza, contestano anche gli applicativi da loro consigliati. In ultimo di danno informazioni errate anche sui rimborsi, creando problemi anche dove non ci sono. Non voglio nemmeno commentare le mail è un inutile perdita di tempo.

dont use their service !!!!

this is a timewasting company at its best, after sign up for a trial of their service, they want that you upload a picture of your id card and credit card ?!?!?! sorry, im not buying a house or anything else !

DO NOT USE. They will shut down your online services even when you've got credit on your account!!!

Don't know what the problem is with these guys on Trustpilot. My review may change but so far this has been the fastest VPS I've had - tried them all.
On London VPS so maybe other locations are different - have 9 Woo sites with a high number of products and speed has beat even Linode hands down.
If things change I'll certainly come back and update.

They still charge you if you delete your server with no reason and no monthly invoice i have log in my account after 2 months they debited 12$

I signed up for the $5 trial to check if their claims were actually true (they weren't). My account was quickly suspended as I was running multiple benchmark scripts testing upload/download etc. I contacted support and they said that they would speak with their "team". The following day I had to contact support again, and they said that my account had been permanently supended, and that I should look for another cloud provider.

I Opened my Account with UpCloud in a Hope that I will get to try the plan I wanted to but instead I got 5$ plan for trial that too for 3 days.. I Read somewhere that upcloud give 25$ credit for trial so I thought I would try 20$ service and if I am happy I will stay.. I Asked a Customer service Named "Long" that I wanted to try 20$ account and instead Got 5$ he proposed me to add money and Get it or I will close your Account.. Happy That I Opted for closing it.. Its Really Bad Experience from such a company.. I Hope this company improves way of Customer Service with Customer Retention.

Great company been with them about a year now. Stable cloud server and always available to help.

lets see how long...
moved here 5 month agoe after vultr and digital ocean getting to big and messy with there quality. until now the fastest server i ever used in asia. thx a lot.

Well, if it wasn´t mainly cogent network routing it would be great. I get sometimes decent to good download and pageload speeds, and sometimes very bad ones. I mean really bad, like 10 to 15 kB/s to my region. Consider this and do proper testing, Depending on your region could be ok to very good. The server itself and the panel, installation etc. are really good though.