Kineticlogistics Bewertungen 

I had a 12-3 delivery window. Driver texted at 11.40 saying he'd be arriving in 20 mins (got to love being at the beginning of the window!) Polite, friendly, made 55" TV look light as a feather lol. Carefully carried it in, placed it and made sure it was the right way up. Also reminded me of Costco 5 year warranty. Highly recommend.

Great company. Good communication. They came on time, within the specified time frame. The drivers were very helpful and patient while trying to clear the drive for access. Thank you.

Delivery made today as expected.Unlike last week when I waited all day and the driver didnt arrive.

I was kept informed reliably throughout the order process and my TV was delivered promptly after a notification from the delivery guys. They kindly left the item inside my house. They were polite and efficient, thanks to everyone involved, top job!

Great delivery, a little earlier than expected but would recommend to anyone and would use them again.

What a horrible dreadful experience.
I booked my sofa to be collected yesterday 2/10/26. Previous day I got no messages at all but I was assured by the shop that they'll come. In the morning I was called by Jonny the driver who informed me that the collection was booked for Saturday (there was no option like this at all but they decided so I have to live with it) but they'll do their best to collect it on Friday. That sounded good. So I waited whole day for the driver to come to my home and state that they have no space on the van and they have to go and make a delivery. When asked why can't they deliver that one and then come and pick mine - the answer was that they were out of time... So I gave up, wrote an email to the kinetic and they couldn't be bothered. What they have done instead was sending me a message that my sofa will be collected next day between 7:00 and 10:00. Tracking in the morning was actually showing that they are not that far away from me and they need to go to Edinburgh first and then to me. What a surprise - they have started driving to England instead. At this moment the map shows that the van is below Newcastle and will be with me within 6 hours... What an absolute joke of a customer approach. No way to call them and horrible communication...

I already emailed you with details (email starts with info that I left you 1star review on trust pilot) so for the first time here you could actually explain publicly how did this happen...

Absolutely fantastic.
Aurel & Simon are a credit to your company. Totally respectful of our house. Ensured new furniture went exactly where we wanted it. Took all rubbish away and left our house spotless.
Can’t thank them enough for their service and attention to detail.

Delightful delivery staff, but… experience included 8 emails, several texts, 2 requests to deliver the evening before delivery due. Plus several requests to arrange pickup of item broken on transit and already taken away by delivery staff.

Just had a garden storage unit delivered. Arranging delivery was easy, with the first delivery option available just 2 days from placing order. A text was sent the day before with a link to click on to view delivery and giving a 3 hour delivery window.
On the actual day, the link gave me an approx time - which turned out to be spot on. I was also given a curtesy text to say I was their next delivery and again confirming the time. The two delivery men who came were very polite and nothing was too much trouble. Would highly recommend this company…much better than many you get nowadays!

Good communication, arrived on time stated ,text 20mins before arrival.Tracking info was very good.Polite and professional team .Goods arrived intact no issues .Would recommend this company.

Excellent delivery service. The tracking is very helpful. Highly recommend.

Would defiantly give them a good review, had texts all the way to being delivered at exact time stated brought doors into front room for me, very happy with the service

Two guys delivered my sofa today. Brilliant service and polite lads. Helpful and very happy with their service and communication to arrange the delivery date.

Ordered a big tv from Costco - we’re going away tomorrow, so was a bit nervous they’d just send it whenever.

They use Kinetic who let me pick my delivery date and couldn’t have kept me more up to date. I was given a 3 hour window and then a text to confirm he’d be there in 40 mins.

Zero complaints - happy with Kinetic and pleased that Costco use a decent company for their deliveries!

Fantastic communication and delivered on time by a super helpful team. Really impressed so far.

Wonderful staff and communication! Timing was very precise and the delivery was quick, right where I wanted the sofa placed, and all debris carried away. Very happy.

This was one of the best examples of being courteous, respectful and helpful I have seen in a long time from Aurel and Simon. Customer service like this used to be a thing of the past, I really appreciate the service they provided today.

Very helpful.
Arrived early, assisted in every way possible.
Would thoroughly recommend