The operative was excellent. SES tecnology not for purpose. Website down the last few weekends. Will only take a meter reading up to 22nd of the month for a bill then raised at the end of the m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
There were many unresolved issues we had with the SES Business Water which were taking a long time to resolve. Monika Lagiewka was brought in to help. She managed to sort out quite complex issues to b... Mehr ansehen
Unternehmen hat geantwortet
Ethan was very helpful and got my query sorted in a couple of minutes. Really nice to call a company and actually get things done without a fuss.
Unternehmen hat geantwortet
Very good service, Ethan was very well spoken and very exact on his security questions. Sorted out my 3 issues very quickly and easily and sent me the documents required as soon as the call was done.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
SES Business Water provides water and wastewater services for businesses across England and Scotland. We put our customers at the heart of everything we do, and we strive to provide the highest quality of service to each and every one of them. Our team are there when you need them, and they are dedicated to ensuring that the products and services we offer meet the unique needs of the wide variety of businesses we work with.
Kontaktinformationen
London Road, RH1 2JH, Redhill, Vereinigtes Königreich
- 0203 750 9300
- query@sesbusinesswater.co.uk
- www.sesbusinesswater.co.uk
4,7
Hervorragend
417 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 70 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Excellent customer service
Excellent customer service. My query was dealt with quickly.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that you received excellent customer service and that your query was dealt with quickly. We really appreciate you taking the time to share your positive experience with us.
Very helpful
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're pleased to hear that you found the service very helpful, and we appreciate you taking the time to share your experience with us.
Monika Lagiewka
There were many unresolved issues we had with the SES Business Water which were taking a long time to resolve. Monika Lagiewka was brought in to help. She managed to sort out quite complex issues to both our satisfaction within a reasonable time frame and was always courtious and helpful.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're sorry to hear that you experienced a number of unresolved issues and appreciate your patience while these were being addressed. We're delighted that Monika Lagiewka was able to work through the complexities, reach a satisfactory resolution, and provide courteous and helpful support throughout. We'll be sure to pass on your kind comments to Monika.
Shailin really took the time to try and…
Shailin really took the time to try and solve my problem with my meter reading update and he managed to upload it and the problem was resolved.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Shailin really took the time to try and solve my problem with my meter reading update and he managed to upload it and the problem was resolved.
The operative was excellent. but rest of SES extremely poor
The operative was excellent.
SES tecnology not for purpose. Website down the last few weekends. Will only take a meter reading up to 22nd of the month for a bill then raised at the end of the month. They then add an estimate for the 8 day difference where the calculation has no relationship to history.
If it wasn't such faff I would move.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're sorry to hear about the difficulties you've experienced with our website and the frustration caused by estimated readings on your bills. We appreciate you taking the time to highlight these concerns, and your comments will be shared with the relevant teams as we continue to look at ways to improve our systems and customer experience.
Quality service from SES consultant Gadijah
The SES consultant Gadijah was personable, pleasant and after competently checking identity and security, moved seamlessly to process my payment. A positive experience!
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're delighted to hear that Gadijah provided such a personable, pleasant, and professional service, and that your payment was processed smoothly and efficiently. We really appreciate you taking the time to share your positive experience and will be sure to pass on your comments to Gadijah.
excellent good service
Very good service, Ethan was very well spoken and very exact on his security questions. Sorted out my 3 issues very quickly and easily and sent me the documents required as soon as the call was done. Best agent i have dealt with when dealing with SES.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your fantastic feedback. We're delighted to hear that Ethan provided such efficient and professional service, resolving all three of your issues quickly and ensuring you received the documents you needed straight after the call. It's wonderful to hear that he made such a positive impression, and we'll be sure to pass on your kind comments to Ethan.
It was Good...
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're pleased to hear that you had a good experience with us, and we appreciate you taking the time to share your comments.
Very efficient and helpful service…
Very efficient and helpful service again today best regards Natalie Briggs
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback, Natalie. We're delighted to hear that you received efficient and helpful service again today. We really appreciate you taking the time to share your positive experience with us.
Excellent Customer Service
We had invoices outstanding for a number of years as the account was never formally handed over to us and Monika Lagiewka was extremely professional and helpful when it came to working out our liability to allow us make the relevant payments.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that Monika Lagiewka was able to provide professional and helpful support in clarifying the outstanding invoices and your liability. We appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Monika.
greatexperience
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that you had a great experience with us. We really appreciate you taking the time to share your comments.
Shamiela Lazarus extremely helpful…
Shamiela Lazarus extremely helpful after having called up a few times before she seemed to get the ball rolling on having my issue resolved. Very grateful
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that Shamiela Lazarus was able to move things forward and help get your issue resolved. We appreciate your patience following your previous calls and are pleased that Shamiela's support made a positive difference. We'll be sure to pass on your kind comments to her.
Gave reasons
Helped me understand why the direct debit had to be increased
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're pleased to hear that we were able to explain the reason for the increase to your Direct Debit and help you understand how this had been calculated. We appreciate you taking the time to share your experience.
Great customer service
My experience with SES Business Water was excellent and particularly the support I received from Zayaan Gafieldien.
Zayaan was extremely professional, friendly and helpful throughout the process. She listened carefully to my query, explained everything clearly. She was also very patient and approachable, which made the whole experience straightforward and stress-free.
What stood out most was her willingness to go the extra mile to help resolve my query. She got me what I wanted straight way. Her communication was excellent, and I felt that she genuinely cared about providing a positive customer experience.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your wonderful feedback. We're delighted to hear that Zayaan Gafieldien provided such professional, friendly, and helpful support. It's great to know that she listened carefully, explained everything clearly, and went the extra mile to resolve your query quickly. We really appreciate your kind comments and will be sure to pass them on to Zayaan.
Shailin Adams was very helpful…
Shailin Adams was very helpful throughout the call. Despite some confusion on my part, which made it difficult for him, he was extremely patient and we managed to resolve the problem.
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're delighted to hear that Shailin Adams was helpful and patient throughout your call and took the time to work through the issue with you. It's great to know that the matter was successfully resolved, and we'll be sure to pass on your lovely comments to Shailin.
Customer service lady Shamiela…
The customer service lady Shamiela Lazarus was very helpful and thorough in looking at my payment query. She put my mind at ease and was very professional how she approached my query
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're delighted to hear that Shamiela Lazarus was so helpful and thorough in resolving your payment query. It's great to know that her professional approach helped put your mind at ease. We really appreciate you taking the time to share your experience and will be sure to pass on your lovely comments to Shamiela.
Portal problems -After quite a few calls trying to log…
After quite a few calls trying to log into the portal, we have now got this sorted.
everyone was very polite and I did get a call back as promised.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're pleased to hear that your portal access has now been resolved. We appreciate your patience while this was being sorted and are glad that our colleagues were polite throughout and followed through with the promised call back.
Great Service
Monika was wonderful to deal with. Polite and courteous always responded quickly to e-mails and advising ahead of time any potential issues. A great asset to SES Water.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your wonderful feedback. We're delighted to hear that Monika provided such polite, courteous, and proactive support throughout. It's great to know that she kept you informed and responded promptly to your emails. We really appreciate your kind comments and will be sure to pass them on to Monika.
Excellent customer service from Sanapadou Sineyile.
Excellent customer service from Sanapadou Sineyile. She was very helpful, friendly, and went above and beyond to assist me. I’m very happy with the service and would definitely give her 5 stars. ⭐⭐⭐⭐⭐
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your fantastic feedback. We're delighted to hear that Sanapadou Sineyile provided such helpful, friendly, and dedicated service. It's wonderful to know that she went above and beyond to assist you. We really appreciate your 5-star comments and will be sure to pass them on to Sanapadou.
Great customer service
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that you received great customer service. We really appreciate you taking the time to share your positive experience with us.
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