The arrangement to have the faster broadband connection went very smoothly. The engineer, Lewis, was efficient and helpful. He connected the line into my 2nd floor apartment with some difficulty but... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The helpdesk menu was simple to navigate. I got through to support in one minute. The person who answered was good and knowledgeable. An engineer visit was booked for the next day and the issue was cl... Mehr ansehen
I wanted to pass on some excellent feedback for the Trooli engineers working in Thatchers Lane, Cliffe today. They were carrying out a new install over the road from me and they quickly identif... Mehr ansehen
Spoke to Itumeleng and he was amazing, trooli offered 29.99 a month no increase for 24 months which is so much better than my previous crap internet and 900mbs which we only get 80 maximum at the mome... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Trooli makes broadband simpler and faster. We bring ultrafast full fibre broadband all the way to your premises. This gives you a really fast connection any time, all the time. No exceptions
Ultrafast full fibre broadband from just £29.99 a month
Vom Unternehmen geschrieben
- We're proud to never increase prices mid-contract and our prices are locked, giving you peace of mind for 24 months.
- 28x faster than the national average
- Did you know? According to the Ofcom Home Broadband report from September 2023, the average broadband speed across the UK is a mere 69.4 Mbps. Which makes Trooli's full fibre broadband 28 times faster than the national average!
Kontaktinformationen
18 Kings Hill Avenue, ME19 4AE, West Malling, Vereinigtes Königreich
- 03333446601
- sales@trooli.com
- www.trooli.com

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Das haben sich andere Leute angesehen
Thabani was super helpful and patient
Thabani was super helpful and patient. Thank you

Antwort von Trooli
My experience over the phone with Mikyle
My experience over the phone with Mikyle was excellent. I’ve been dealing with awful service from my previous provider and this couldn’t have been more different! So far very happy. Installation happening today.

Antwort von Trooli
Connor Wise was the best salesperson I…
Connor Wise was the best salesperson I have dealt with in a long time. He was courteous, friendly, super helpful and got the job done quickly. Connor talked us through what we wanted, explained all the options and made the process very quick and easy. We look forward to doing business with Trooli!

Antwort von Trooli
Customer service was great.
Great customer service
Kash helped me yesterday set up a new account with trooli. He was really helpful and quick, making everything much easier for me and he gave me a great deal. Very happy with the customer service :)

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Patricia was very helpful and explained…
Patricia was very helpful and explained my new contract in detail, good job thank you

Antwort von Trooli
Just renewed contract via Amy
Just renewed contract via Amy . Last 2 years was Great so no problem renewing again have even upgraded to pro . Customer service was good as always .

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Very pleasant young man
Very pleasant young man, who gave me all the information required.
No problems at all

Antwort von Trooli
Trooli well done
I have been using Trooli for many years now, When we moved into our present village Trooli were also just moving into the area. We were one of the first households to take up with them and have no complaints.I have recently been in touch with the customer service department over what I thought was an issue and which was resolve quickly. Tomorrow my contract is being renewed thanks to the very helpful and friendly assistance of Shadal. I must say that getting hold of customer services has been much quicker than previous instances, it used to be quicker for me to walk around to there office and speak to a technical than hang on the phone. Trooli well done .

Antwort von Trooli
Renewal of contract
Patrycja was very helpful and quick to help me.
I should absolutely recommend Trooli if you are looking for a new internet provider or to change you provider. I have been with them for 2 years and never had any issues.

Antwort von Trooli
Great customer service
Great customer service, spoke to Kash and he was very supportive and made the whole transition process from the previous supplier smooth and effortless.

Antwort von Trooli
Expedited renewal
Sacha handled my contract renewal this week and I cannot fault how they reacted to my requests and secured me the best possible deal for a new contract for 24 months. It was a relief to get the situation sorted in a quick and easy fashion. Professional and helpful.
I've been with Trooli for two years now and am happy with the speed and general reliability of my connection. The only gripe I have had is the constant loss of connection between my router and my Sky HD box, which is frustrating (have to keep reconnecting with the password), and splitting the 2.5hz and 5hz connections didn't help. A hard wire connection is the best solution, but is not easy considering my Trooli router is at the front of the house. Aside from that, very happy with the broadband.

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Excellent service.
Excellent service.
George was very helpful.

Antwort von Trooli
Contract
Hi, spoke with Amy today who was very nice to speak with & very helpful with our contract renewal.
Been using your service for the last 2 years & very happy with it

Antwort von Trooli
I wasn’t aware I could get such great broadband speeds..
Until my sister-in-law mentioned Trooli, I wasn’t really aware of their services and incredible Broadband speeds. After an initial speed test on-line, I had a doorstep visit from a lovely, helpful young man Isaac at my home followed by a call from Mikyle who was really helpful on the phone and talked me through the transfer process from Sky to Trooli with polite, professional ease. Really looking forward to download speed that I never thought would be possible.

Antwort von Trooli
Great company the speeds are great with…
Great company the speeds are great with very few problems

Antwort von Trooli
Kash was very pleasant to talk to he…
Kash was very pleasant to talk to he was also very helpful

Antwort von Trooli
Contract renewel - smooth sailing
I had fallen out of contract so was looking to upgrade my package as we have been exteremly happy with the service.
Phoned the number, and was answered very quickly (within 1 minute, at 1pm ish). I was greeted by Sacha who was extermely polite and helpful and gave me my options. Everything was out in a minute. Excellant customer service, I highly recomend.

Antwort von Trooli
I swapped back to Trooli and cannot…
I swapped back to Trooli and cannot fault the experience and should never have left. Kash made the experience so easy and painless. Thank you Kash so much.
💯 recommend Kash and Trooli

Antwort von Trooli
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