Trooli Bewertungen 6 317

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The arrangement to have the faster broadband connection went very smoothly. The engineer, Lewis, was efficient and helpful. He connected the line into my 2nd floor apartment with some difficulty but... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The helpdesk menu was simple to navigate. I got through to support in one minute. The person who answered was good and knowledgeable. An engineer visit was booked for the next day and the issue was cl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I wanted to pass on some excellent feedback for the Trooli engineers working in Thatchers Lane, Cliffe today. They were carrying out a new install over the road from me and they quickly identif... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Spoke to Itumeleng and he was amazing, trooli offered 29.99 a month no increase for 24 months which is so much better than my previous crap internet and 900mbs which we only get 80 maximum at the mome... Mehr ansehen

Unternehmensdetails

  1. Internetdienstanbieter
  2. Internetanbieter

Vom Unternehmen geschrieben

Trooli makes broadband simpler and faster. We bring ultrafast full fibre broadband all the way to your premises. This gives you a really fast connection any time, all the time. No exceptions

Ultrafast full fibre broadband from just £29.99 a month

Vom Unternehmen geschrieben

We're proud to never increase prices mid-contract and our prices are locked, giving you peace of mind for 24 months.
28x faster than the national average
Did you know? According to the Ofcom Home Broadband report from September 2023, the average broadband speed across the UK is a mere 69.4 Mbps. Which makes Trooli's full fibre broadband 28 times faster than the national average!

Kontaktinformationen

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Visit Trooli.com to find out if we're available in your area today.

4,5

Hervorragend

TrustScore 4.5 von 5

6317 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My experience over the phone with Mikyle

My experience over the phone with Mikyle was excellent. I’ve been dealing with awful service from my previous provider and this couldn’t have been more different! So far very happy. Installation happening today.

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Susie,

Thank you for the fantastic feedback! We are delighted to hear that your experience with us has been a refreshing change.
We hope you thoroughly enjoy your new service. If you ever need any assistance moving forward, please feel free to reach out.

Best,

Ati

Bewertet mit 5 von 5 Sternen

Connor Wise was the best salesperson I…

Connor Wise was the best salesperson I have dealt with in a long time. He was courteous, friendly, super helpful and got the job done quickly. Connor talked us through what we wanted, explained all the options and made the process very quick and easy. We look forward to doing business with Trooli!

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Lynette,

Thank you for such a glowing review! We are thrilled to hear that Connor provided such a positive experience. It’s great to know he was able to guide you through your options and make the whole process quick and easy.

We’ll be sure to pass your kind words on to him, and we look forward to providing you with excellent service!

Best,

Ati

Bewertet mit 5 von 5 Sternen

Great customer service

Kash helped me yesterday set up a new account with trooli. He was really helpful and quick, making everything much easier for me and he gave me a great deal. Very happy with the customer service :)

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Levi,

Thanks for the great feedback! We’re happy to hear that Kash could make setting up your new account such a quick and easy experience.

Welcome to Trooli!

Best,

Ati

Bewertet mit 5 von 5 Sternen

Patricia was very helpful and explained…

Patricia was very helpful and explained my new contract in detail, good job thank you

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Alex,

Thank you for the feedback! We’re so glad Patrycja was able to talk you through the details of your new contract. We’ll be sure to pass your thanks along to her for a job well done.

Best,

Ati

Bewertet mit 5 von 5 Sternen

Just renewed contract via Amy

Just renewed contract via Amy . Last 2 years was Great so no problem renewing again have even upgraded to pro . Customer service was good as always .

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Chris,

Thanks for the loyalty! It’s great to hear you’ve had such a good experience over the last two years that you decided to upgrade to Pro. I’ll make sure Amy gets a shout-out for helping you with the renewal.

Enjoy the extra speed!

Best,

Ati

Bewertet mit 5 von 5 Sternen

Very pleasant young man

Very pleasant young man, who gave me all the information required.
No problems at all

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Chris,

Thank you for the feedback! We're glad to hear you had a pleasant experience and that you received all the information you needed without any issues.

Best,

Ati

Bewertet mit 5 von 5 Sternen

Trooli well done

I have been using Trooli for many years now, When we moved into our present village Trooli were also just moving into the area. We were one of the first households to take up with them and have no complaints.I have recently been in touch with the customer service department over what I thought was an issue and which was resolve quickly. Tomorrow my contract is being renewed thanks to the very helpful and friendly assistance of Shadal. I must say that getting hold of customer services has been much quicker than previous instances, it used to be quicker for me to walk around to there office and speak to a technical than hang on the phone. Trooli well done .

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Paul,

It’s fantastic to have had you with us since the very beginning! We love hearing from our early adopters.
We are so glad Shadal could help with your renewal and that your recent support query was resolved quickly. Thank you for your many years of support.

Best,

Ati

Bewertet mit 5 von 5 Sternen

Renewal of contract

Patrycja was very helpful and quick to help me.
I should absolutely recommend Trooli if you are looking for a new internet provider or to change you provider. I have been with them for 2 years and never had any issues.

11. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Muntean,

Thank you for the high recommendation! It’s great to hear that you’ve had a seamless experience over the last two years. I’ll be sure to pass your kind words along to Patrycja; she’ll be happy to know she could help you so quickly.

Best,

Ati

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, spoke to Kash and he was very supportive and made the whole transition process from the previous supplier smooth and effortless.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Jeremiah,

We're glad to hear that Kash made the transition from your previous supplier so smooth and effortless! Our goal is to make switching as stress-free as possible, so it's great to know we hit the mark for you.

Welcome to Trooli!

Best,

Ati

Bewertet mit 5 von 5 Sternen

Expedited renewal

Sacha handled my contract renewal this week and I cannot fault how they reacted to my requests and secured me the best possible deal for a new contract for 24 months. It was a relief to get the situation sorted in a quick and easy fashion. Professional and helpful.

I've been with Trooli for two years now and am happy with the speed and general reliability of my connection. The only gripe I have had is the constant loss of connection between my router and my Sky HD box, which is frustrating (have to keep reconnecting with the password), and splitting the 2.5hz and 5hz connections didn't help. A hard wire connection is the best solution, but is not easy considering my Trooli router is at the front of the house. Aside from that, very happy with the broadband.

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Sj,

It’s great to hear that Sacha was able to get your renewal sorted quickly and professionally! We’re delighted to have you on board for another 24 months.
Thank you for your continued support!

Best,

Ati

Bewertet mit 5 von 5 Sternen

Excellent service.

Excellent service.
George was very helpful.

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Oliver,

We’re glad to hear you received excellent service, and I’ll be sure to let George know he was a big help.

Best,

Ati

Bewertet mit 5 von 5 Sternen

Contract

Hi, spoke with Amy today who was very nice to speak with & very helpful with our contract renewal.
Been using your service for the last 2 years & very happy with it

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Terence,

Thank you for the kind words! We’re so glad you’ve enjoyed the service over the last two years. I’ll be sure to pass your thanks along to Amy, she’ll be happy to hear she could help make your renewal so easy.

Best,

Ati

Bewertet mit 5 von 5 Sternen

I wasn’t aware I could get such great broadband speeds..

Until my sister-in-law mentioned Trooli, I wasn’t really aware of their services and incredible Broadband speeds. After an initial speed test on-line, I had a doorstep visit from a lovely, helpful young man Isaac at my home followed by a call from Mikyle who was really helpful on the phone and talked me through the transfer process from Sky to Trooli with polite, professional ease. Really looking forward to download speed that I never thought would be possible.

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Ian,

It’s great to hear that your sister-in-law pointed you our way! We’re delighted that Isaac and Mikyle were able to provide a smooth, professional transition from Sky. We can’t wait for you to experience those new speeds, you’re going to notice a huge difference.

Best,

Ati

Bewertet mit 5 von 5 Sternen

Kash was very pleasant to talk to he…

Kash was very pleasant to talk to he was also very helpful

11. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Shirley,

Thank you for your feedback! We're so glad to hear that Kash was helpful and pleasant to speak with. I'll make sure to share your kind words with him.

Best,

Ati

Bewertet mit 5 von 5 Sternen

Contract renewel - smooth sailing

I had fallen out of contract so was looking to upgrade my package as we have been exteremly happy with the service.
Phoned the number, and was answered very quickly (within 1 minute, at 1pm ish). I was greeted by Sacha who was extermely polite and helpful and gave me my options. Everything was out in a minute. Excellant customer service, I highly recomend.

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Steve,

It’s great to hear you’ve been so happy with the service! We’re glad Sacha could help you get your upgrade sorted so quickly and efficiently. Thank you for the high recommendation and for staying with us.

Best,

Ati

Bewertet mit 5 von 5 Sternen

I swapped back to Trooli and cannot…

I swapped back to Trooli and cannot fault the experience and should never have left. Kash made the experience so easy and painless. Thank you Kash so much.
💯 recommend Kash and Trooli

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trooli

Hi Jacqui,

Welcome back to Trooli! We’re so happy to have you with us again. It’s great to hear that Kash made your return so easy and painless. We’ll be sure to share your 100% recommendation and thanks with him!

Best,

Ati

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Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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